I'm trying to download music but I don't know my security question

I Don't remember either answers to my security questions and it won't let me download music through my phone, is there a way around it ?

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121191)

Similar Messages

  • Hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    hey I have a problem. I want to change my rescue email address as somehow apple has the wrong one but I don't know my security questions - but you need one to change the other. Any help?

    You can get your Security Questions reset by contacting iTunes Support at either of the two links below. Select the best options for your issue, or provide specific information. Let them know you are contacting them concerning Forgotten Security Questions. They will get back to you via your primary email address, usually within 24 hours. Once your Security Questions have been reset, you will be able to go in and reset your Rescue email address on your account:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I keep on trying to verify my account so I can download music but i don't know how to, help?

    I Need help, I'm trying to verify my iTunes account but I don't know where to check my email? my email is yahoo but something keeps on going wrong.

    When you create an account you should get an email to the primary email address that you put on the account - that should show in your account's inbox, just access your email account in the way that you normally access it. If the email isn't in the Inbox then check the spam folder on the account as well. You can also try requesting that the email be sent again by logging into the account via http://appleid.apple.com : Frequently asked questions about Apple ID
    How do I verify my Apple ID by email?
    Simply follow the link in the verification email that says "Verify Now." Sign in with your current Apple ID and password, then click Verify Address. You can also verify by signing in at My Apple ID. You'll receive an email prompting you to verify.
    In that email there should be a 'verify now' link in it which you need to click on, and which should open a browser for you to then log into the account e.g.

  • Almost about i am trying to buy music,but unable due to forgot my security  question

    ok, now i want to buy music from itune store it does'nt let me

    i want to reset my security quistion and i do'nt know how

  • HT1338 Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think it worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Yesterday, I purchased Mountain Lion OSX and tried to download it but I don't think the download worked.  How can I tell if I am using Mountain Lion and how do I get help if the download was unsuccessful?

    Click your Apple menu icon top left corner of your screen.
    From the drop down menu click About This Mac.
    If Mountain Lion is installed, it will say:  v10.8
    If not, launch the App Store. From the App Store menu bar click Store > Check for Unfinished Downloads
    FYI ..  for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you need to reinstall OS X or repair the the startup disk Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

  • I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    How are you trying to contact Support ? You should be able to do so via the following :
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific fol

    I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific folder. it looks like it downloads. It then keeps taking me back to this page. Im not sure where to go next

    if you have a win os you should have dl'd an exe and a 7z file.
    put both in the same directory and double click the exe.

  • I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

    I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100016)

  • I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

    I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

    If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
    When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT

    If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • HT5312 Hello, i want to change my password but i don't remind my security questions

    Hello, i want to change my password but i don't remind my security questions
    Can you help me please

    The HT5312 page that you posted from has instructions for how to reset your security questions i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

    I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi

    Every time i try to buy something from the AppStore  on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia

    If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security

  • I am trying to download music, but my computer is running extremely slow. Is there any way to speed it up?

    I have been trying to download music from zippytune, but once I click on the "download" button, it takes for ever to load the next tab to download the song. I've been using this site for the past year and a half and have never had a probleme. it is only now that I have noticed that my Mac has been running slow. Please help!!!

    Hi there,
    You may want to take a look at the troubleshooting steps found in the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W.

  • Am trying to download  music but it's saying error 1004 dnk what to do any help please?

    Am trying to download music on my iPod touch but it saying error 1004 what to do ?

    You need to buy and install more RAM. Check the computer's documentation for instructions, or choose About this Mac from the Apple menu, click on the version twice, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= , look it up, and find the instructions.
    (107835)

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