I'm trying to download photoshop elements 13 and get error message

I'm trying to download photoshop elements 13 and continually get an error message despite me having closed all programs and diabled firewall.  What should I do?

What is the error message?

Similar Messages

  • I previously downloaded the AI 30 day trial but was able to use it before the trial ran out I've since deleted it from my laptop (Windows 7 64 bit OS) How do I get it back? Trying to download AI again and getting error code 3 some thing to do with adminis

    I previously downloaded the AI 30 day trial but was able to use it before the trial ran out I've since deleted it from my laptop (Windows 7 64 bit OS) How do I get it back? Trying to download AI again and getting error code 3 some thing to do with administration permissions?

    If your intention is to use the trial again it will not reset if you reinstall.  It will remain in its ran out state.

  • I am trying to download a movie and get the message: "An unknown error occured (5002).  There was an error in the iTunes Store.  Please try again later."  Waited a day and still get the message.  Have downloaded movies before.

    I am trying to download a movie and get the message: "An unknown error occured (5002).  There was an error in the iTunes Store.  Please try again later."  Waited a day and still get the message.  Have downloaded movies before.

    Did you ever get an answer?

  • Itunes was working fine. Tries to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue.

    Itunes was working fine. Tried to install latest upgrade and get error message about an invalid character in the path "Program Files (x86)". PC, Win7, nothing else appears to be having same issue. Program still works, simply cannor upgrade.

    Thanks b noir,
    I tried this solution without success. After FixIt ran and didn't find a problem, either in looking for issues with "software upgrade" or "iTunes" it kindly offered to help me uninstall iTunes. I had thought of this as a possibilty but it seems to me that if you do that you lose a lot of "non-native-to-Apple" information you might have entered. I did this once and recovery was painfull. Is there a way to uninstall iTunes without losing all of that sort of thing? Any help would be appreciated.

  • Trying to install windows 7 and getting error message windows must be installed to a partition formatted as NTFS

    Trying to install windows 7 and getting error message Windows must be installed to a partition formatted as NTFS

    Welcome to Apple Support Communities
    Boot Camp Assistant creates a Windows partition in FAT32 to make the Windows XP installation easier.
    The problem is that Windows Vista, 7 and 8 require a NTFS partition, so the Windows installer gives this error. The only thing you have to do is to choose the BOOTCAMP partition in the installer and go to “Drive options (advanced)” > Format. Finally, install it

  • Trying to burn a cd and getting error message 4260  help?

    I am trying to burn a cd in ITunes and getting error message 4260   help please

    Could you post your diagnostics for us please?
    In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
    ... and click "Next".
    When you get through to the final screen:
    ... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

  • Trying to download Premier Elements and getting 64 bit error message

    I called support at first when problem downloading. They sent me a link for both Elements and Premier. Photoshop Elements worked. Premier I got it downloaded then at setup it says cannot use the installation for 64 bit. I have Windows 8 64 bit. Confused!  Anyone able to assist me?  I have a brain injury so please be specific. Thanks so much.

    Hi pamh8,
    The error you are facing ususally comes up when you try to install the software on a 32 bit computer.
    Please check your computer specifications and let me know the exact details.
    Also please let me know the exact error message (with screenshots if possible).

  • I am trying to download iOS 5.1 on my iPhone and iPad. Both times it tries connecting to the software update server and just hangs there. I've tried doing both over wifi and get error message. What do I do?

    I cannot download the ios 5.1. I'v tried doing it through itunes after downloading the latest itunes. It says that my phone and ipad both have new updates and tries to coonect to update software server. That is where it hangs up and just keeps trying to connect but never does. Then when I try to update my devices over wifi, it tries and thens gives me a download failed message after a few minutes. What do I do?

    This has solved loads of people who have this issue and have used an alternate DNS setting.  Below are instructions for both iPhone OTA and on you Mac
    If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
    Change DNS Servers
    Settings -> Wi-Fi
    Click the blue arrow on your connected network
    Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
    Try again
    If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
    If you are getting the error message "Unable to check for update" when you try through iTunes
    On your Mac
    Choose Apple menu > System Preferences, and then click Network.
    Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
    Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
    You can use OpenDNS
    208.67.222.222
    208.67.220.220
    or
    You can Google Public DNS if you want
    8.8.8.8
    8.8.4.4
    I have actually repointed my routers DNS so all my devices now point to OpenDNS servers

  • Cannot finish the installation of Purchased Photoshop Elements 12, getting error message

    After downloading a payed-for Photoshop Elements 12 , I have been trying to installl it, everything seems to work until near the end, when I get an error message and the process is rolling back.  I have read and followed an advice on Adobe.com to delete a couple of named archives and try again.  To no avail.  Please HELP!

    check your installation logs for the problem, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • Tried to download a book and got error message

    This is the message.  It takes me to no solutions and only confirms my view that Adobe Digital Solutions is a rubbish programme that editors should avoid like the plague.
    Can anyone tell me how to solve this one.  Clearly Adobe are not interested
    Richard Chivers

    Hi Dominic,
    The message read:
    Unable to download
    Error getting license
    License server communication problem:
    E_ACT_NOT_READY
    After that it takes you nowhere.
    I tried several times to download the book but with the same result.
    Kind regards,
    Richard

  • HT4623 when trying to download ios 6 keep getting error message

    can't update ios 6 keep getting error message

    Do you have:
    At least 50% battery?
    An Internet connection through Wi-Fi?
    Enough free space (~2GB)?

  • I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

    I have tried to download Photoshop Elements 10 three times now and it has crashed every time.  I checked my settings and the format on my computer is Max OS Extended.  I read that 3 other people were having the same problem.  Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
    ERROR: DS013: Verifying payload integrity : Failed with code 1
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements.  For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

  • I have tried to download photoshop elements x 5 times and keep getting this message "the file archive part of photoshop elements is missing....."

    I have tried to download photoshop elements x 5 times and keep getting message "the file archive part of photoshop is missing...."

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • I am trying to download photoshop elements 11, but I received error 105 - why?

    I have Windows Vista and I am trying to download photoshop elements 11, but I received error 105 and the assistant wants to download PE 10. Why is this?

    Please try completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.

  • I keep trying to download Photoshop CS3 and a get a 404 error page, does Photoshop CS3 not working with a new Mac operating system?

    I keep trying to download Photoshop CS3 and a get a 404 error page, does Photoshop CS3 not working with a new Mac operating system?

    you must also use a browser that allows cookies.  try a different browser or download from adobe.com
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Maybe you are looking for

  • My charger has stopped working

    I purchased a iPad charger for my iPad and it broke, so I found another iPad charger lying around my house and I pluged it in and it worked. A week later my friends iPhone5s needed charging and I lent her my charger and now it won't work for my iPad.

  • Apple TV resolutions

    I've read that the Apple TV supports HD 720p/1080i resolution. But movies for sale on iTunes are 480p, right? There are presently no HD movies available for sale on the iTunes Store. Is that correct? So, does the Apple TV, over component video connec

  • I cant find home sharing on my computer

    I cannot find home sharing on my computer

  • ANSWER MACHINE BT INSPIRE 1500

    i am at my wits end! i have just brought a inspire bt 1500 and set it up. the answer machine seemed to work but now the answer machine seemed to have stopped working. i have have tried to adjust on the time delay (ie. 2 rings 3, 4 etc)  it doesnt ive

  • All discussion are sent by e-mail

    How can I stop sending all Apple Support communications for Macbook pro. I get 20 e-mails per hour. I only want the answers to my questions. Thanks.