I'm trying to download programs and keep getting the message "we're having some issues." anyone else having this problem?
i'm trying to download lightroom and others in the creative cloud bundle, and keep getting the message "we're having some issues."
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
Similar Messages
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When I try to download Photoshop, I keep getting the message: "We are experiencing some issues, please try again later, if the problem persists, contact Customer Support". It's persisting.
try now. adobe.com just went through 24+hrs of website issues.
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I am trying to download EndNoteX4 but keep getting the message 'no mountable file systems'. What does this mean and how do fix it?
jenitsallgood wrote:
I am really unsure as to what I am doing wrong.
Maybe you are doing nothing wrong and the problem is with the disk.
Use SuperDuper or CarbonCopy Cloner
to clone your system to an external drive.
Then boot from your DVD go to Disk Utility and choose your entire drive > top icon in DIsk Utility.
Go to Erase tab. Choose format: Mac OS Extended (Journaled). Click on erase. Now, install Lion and when you get to setup assistant choose to migrate from your external drive.
This is slightly different than baltwo described and slighly longer but if there is any corruption on your disk a more through way to go, IMO.
What baltwo is saying is to clone your volume over to an external hard drive with CCC reformat and clone it back. This will defragment the files and make them all contiguous but will not address any directory problems.
Your choice. You can do it one way, then the other if it doesn't work out for you. -
I download Itunes and keep getting the message "Apple Appliation support was not found. Apple application support is rquired to run Itunes. Please uninstall itunes, then install itunes again." Anyone know what i need to do to get it downloaded?
b noir
I have a very similar problem. I am running a new install of Windows 8.1. When I install iTunes 64 bit I receive 2 similar pop-up error windows containing the following (note error code and error text differ "iTunes Helper" vs. "iTunes"):
^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
Error 2
^^^^^^^^^^^^^^^^^^^^^^
Apple Application Support was not found.
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
^^^^^^^^^^^^^^^^^^^^^^
I've followed the instructions given in this post:
download/install WinRAR
extract iTunes64Setup
double click AppleApplicationSupport.msi
When I run AppleApplicationSupport.msi, I receive the following error:
^^^^^^^^^^^^^^^^^^^^^^
! C:\Users\Charlie\Downloads\iTunes Extract - 2\iTunes64Setup\AppleApplicationSupport.msi: The archive is corrupt
^^^^^^^^^^^^^^^^^^^^^^
Any ideas? -
I am trying to download ios7 onto my iphone 4s through itunes and keep getting the message "the software for the iphone was corrupted during download. Disconnect and reconnect then try again. Make sure your network settings are correct and network connection is active or try again later."
Try force quitting the app...
Hold the On/Off Sleep/Wake button down for a few seconds until a red slider appears, then press and hold the Home button until the app quits. -
I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
ThanksTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I cannot make an in-app purchase of gems in War of Clans. I keep getting the message that I "cannot connect to ITunes store." I have followed the help message in the in-game settings a number of times, to no avail. I can connect to the Store in every other area of my IPad. Suggestions please? Thanks!
Kaitlyn255 wrote:
I've been trying to complete an in-app purchase within the game "Nemo's Reef"
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
32 bit mode not checked so guess this is a problem that others are having. How do I fix it Anybody managed to resolve this ?
Hi No I am on 10.9.2 I spoke ot apple support and updated itunes to the latest version but am still getting the message Any ideas?
-
Ok so I have an iPod touch 4th gen and I purchased some music on it. I also have an iPad mini and wanted to download it onto there also. Problem is that no matter how many times I try I can't get my purchased music section to load. I get the big at the top where you can select all or not on this iPad and the alphabet down the left hand side and the little loading thingy appears but nothing ever actually loads no matter how long I wait. It also sometimes just crashes the whole thing and kicks me out the app. Any suggestions? I've tried turning device on and off, it has the latest software iOS 7 and I've tried resetting all the settings already also as well as logging in and out of my Apple ID.
Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
trying to download itunes and keep getting message 'the system administrator has set policies to prevent this installation' and therefore cant download - any ideas
Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you? -
I am trying to update iTunes and keep receiving the message "The folder path "My Music" contains an invalid character.
The folder where everything is stored isnt even called My Music, it is just called Music.
I gave up on trying to update my itunes and removed it and am trying to re-download but receive the same message. Now I have no itunes on my computer at all.
Short or wiping my computer and starting again I have no ideas left.
Please help!That message isn't referring to the location of the music, it's referring to the location of the iTunes programme.
So the message is either referring to the download location or the folder it is trying to install the programme in. I think (I wouldn't put money on this) that invalid characters will be things such as * ^ % and so on. When you get the message, look for the location that your computer is trying to use. Are there any strange characters in the "file path" that your computer is using? -
Trying to download Itunes and am getting error messages 7 and R6034
Trying to download Itunes and am getting error messages 7 and R6034?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?
Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes
-
I tried to update itunes but keep getting the message download corupted
I tried to update itunes but keep getting the message download corupted. Try later to download the update. I have tried 5 times. I looked for the corupted download to delete but could not find it. What is the best way to proceed?
I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/ -
When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?
First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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