I'm trying to download trial version, but I cant. I have already installed "Creative Cloud"

My Pc, says "Adobe Premiere Pro is downloading now..." since 12 hours ago , but it doesn't started

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Hi DeletedUser,
Welcome to the Support Communities!
The article below may be able to help you with this.
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http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

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<Removed by Moderator>

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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

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http://support.apple.com/kb/HT5544
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How do I uninstall an app?: Apple Support Communities
https://discussions.apple.com/thread/4392015
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I'm trying to download trial version, but I cant. I have already installed "Creative Cloud"

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