I'm trying to get a refund for an annual subscription

Purchasing the adobe pdf converter wiped out my word program. Yes, I could no longer access my word program from the minute I downloaded this product.
I paid for a year thinking I would use this function regularly. Instead, I used it once, learned that it ruined my Word, and haven't touched it since. I would like to get a refund for my purchase. If I could, I would get Adobe to pay for the new Word program I had to purchase!

Hi disgustedwithadobe
Please Contact Adobe Support and they will help you.
Please Dial in : 1-800-833-6687
Or
you are also welcome to contact our support team at http://adobe.ly/yxj0t6

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    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
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    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
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