I'm trying to install Adobe CC on the 2nd computer, a Macbook and after downloading the CC desktop app I double click to intall. When it looks to be done installing I go to double-click on the ourobouros icon at the top and I am rewarded with the spinning

I'm trying to install Adobe CC on the 2nd computer, a Macbook and after downloading the CC desktop app I double click to intall. When it looks to be done installing I go to double-click on the ourobouros icon at the top and I am rewarded with the spinning beach all of death. Any suggestions?

Hi,
Please refer to the help document below to fix the issue:
App doesn't open | Progress wheel spins continually
Regards,
Sheena

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