I'm trying to install CS6 on a new mac book air, the serial number is no recognized
I people,
I bought CS6 some time ago. I changed my pc, now it is a mac book air.
I can't install any more the CS6 because it didn't recognize the serial number.
Thanks in advance
Mario Mango Furnari do you have a Mac serial number to install under Mac OS? You can verify the operating system you are licensed utilize Creative Suite 6 on at http://www.adobe.com/. For more information on how to locate the serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Similar Messages
-
I purchased CS6 in June of 2012 and have been using it without a problem ever since. I just purchased a new Mac however, and want to install my current version of CS6. I downloaded the installer from adobe.com and am to the point of entering my serial number. However, I am now receiving an error message stating that my serial number has been "revoked" and that I my product cannot be downloaded. I have the purchase receipt and can provide documentation of the serial number and order number. Will someone please help?
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
-
After my macbook was serviced, when I tried to open CS6, it prompted me to key in the serial number. After keying in, I got error message saying the serial number is invalid. However I have checked that it is correct.
First be sure login and password are OK. Sometimes the address starts wit "http://..." and sometime starts with "ftp://...". Try both normal FTP access and Scure FTP access (SFTP). At the end, contact the site's provider.
-
I would like to install logic on my new mac book but there is no dvd drive. I tried to downlaod the upgrade but that didn't work. How do I download it for the first time?
Thanks!You can only use the App Store version to reinstall on your new Mac if you bought Logic via the App Store in the first place.... and then it will appear under the Purchases tab in the Mac App Store App so long as you are signed in using the same Apple ID you used to purchase Logic via the App store in the first place.
If you bought the DVD edition of Logic Studio then you must initially install using those original DVDs to begin with and then update to the latest version of your version of Logic via software updates.
No DVD drive? Buy an external one.. Amazon do a very cheap basic one that works well..
or...
Use Remote Disk if you still have your older Mac which has a built in DVD drive...
http://support.apple.com/kb/HT5287?viewlocale=en_US&locale=en_US -
I am trying to install a program on my Mac Book Pro Retina from a Apple SuperDrive. Every time I run the installer, it says I do not have enough memory to install. However, I definitely have enough memory (186.74 GB). The program takes only 550 MB. Any ideas why?
Thanks for the clarification on the terms. I consider myself proficent at my computer, but not exactly in its inner-workings! I have 8 GB of memory installed.
I am still confused as to why I do not have any space for the program. This is the exact error message I get: "There is not enough free space on Macintosh HD disk. The Print Shop 2 application requires about 550 MB to be installed. Free some disk space and try again."
Thank you again for your help. -
Installation: hello, I am trying to install my adobe elements twelve. I have a serial number, which contains no letters (only numbers), from the box. I use a mac. When I try to install it, it says it's unable to validate my serial number. I have already checked the spelling. What should I do?
Does it begin with 1057? If not, it's a redemption code. In which case, see here:
Redemption Code Help
If it is a serial number, go to system preferences>security & privacy>firewall>firewall options and be sure that PSE is allowed to call out. -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
-
Bought new computer and trying to install AA 9 standard. When I enter the serial
Bought new computer and trying to install AA 9 standard. When I enter the serial #, it says the # is invalid.
Contact Customer Care by chat or phone.
-
CS6 Production Premium installed on my G5 but won't validate the serial number on my imac
CS6 Production Premium installed on my G5 but won't validate the serial number on my imac? I'm sure you can install this version on 3 machines to use non simultaniously, why will it accept the serial on one machine but not another?
No, you can only activate on 2 machines. The rest sounds fishy. A G5 by no means meets even the basic specs for any of the video programs du to not being intel and not being 64bit. Even PS wouldn't install on such a machine, so I'm slightly wondering what you actually installed or what machine you are referring to...
Mylenium -
How can I installed CS6 of a new Mac? I purchased it in April 2013 and now which to copy it to the new computer.
You can get it here.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
I have a new mac book air and somehow iPhoto was installed twice. Also, a second library was created and it became the default library. I attempted to switch to the original library but it won't open. what can I do to revert to the old library?
Both iPhotos open to a default library (#2) which has 300+ photos, I attempted to "switch to library" under the file tab in iPhoto and tried to choose "other library" which had most of my photos. When I attempt to open it, it doesn't do anything. I can see it and there are 2 libraries but it won't open.
Have you tried to open your old iPhoto library by double-clicking it directly, instead of using the File menu? That should work, if you are running iPhoto '11 and the library has been created by that version or an older version. DO you get an error message, if you select the library directly in the Finder?
I checked and it is the latest version of iPhoto.
Is it iPhoto '11, version 6.0.5? "Latest version" is ambiguous, because it will depend on your system version.
Where is your iPhoto Library stored? -
can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?
ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium -
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number doesn't work, not surprisingly, but they don' t seem to care. I have tried the chat line and have waited for almost a day with no response. What should I do?
Look here
Order product | Platform, language swap -
i installed win 7 on my mac book, and the sound driver was installed successfully, but i don't hear any sound, please help
Is the volume muted? Click on the volume icon in the system tray to see if it shows as muted. If that's the case, I know of a workaround to fix this because if you unmute the speakers now, the condition will come back when you reboot your computer. I don't know the exact steps off the top of my head at the moment as I'm not in front of my machine. Check this first and reply if muting was the problem and I will detail the steps needed to fix the problem.
-
I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I try to launch it, I get a screen headed Photoshop CS5 Extended Trial. It asks for the serial number and says that my trial has expired. It rejects the serial number from the Adobe case saying "This Serial Number is not valid for this product". It thinks that I still have the expired Trial Version installed. How do I convince it (the program) that the Trial Version is long gone and the currently installed product was installed with a valid and accepted serial number????
Let me know how it goes. Go into your Adobe account and register your serial number asap.
https://www.adobe.com/account/my-products-services.html
That way, should you lose it or you need support, it is on record that it's yours and you can fetch your s/n it from anywhere.
There are too may sad stories here, where people forgot and the box is buried or lost.
Gene
Maybe you are looking for
-
How to change the execution order of data control and backingbeans
Hi, I have a form for a BPM human workflow. It has an inputText and a selectOneChoice component in the form. The list of value for the selectOneChoice is initiated based on the value in the inputText. I have a data control - JavaBean, which returns a
-
i have a dell computer with windows xp. i can not download itunes it is looking for itunes.msi and because it can not find it, i can not download itunes 10, and i can not delete itunes from my computer. HELP!!!!!! What else can I do ?
-
Not getting calls in or out! There is symbol which is, a black letter G (i think) with a diagonal red line, next to the battery symbol. Think this might be the problem. Anybody know how to get rid of it.
-
I am trying to make a form ADA accessible. The form was created in Word. I set up the preferences in Word to ensure that it was tagged properly. Once in Acrobat X, I used the Forms Wizard to make the form fields interactive. I modified the form f
-
Can I restore Iphone 5 to old operating system. don't like the new IOS7
Very disappointed in the new IOS 7 for Iphone 5. How can I restore to previous operating system?