I'm trying to install Premiere Pro CC 2014 and it keeps failing. I'm at this all day!

I've been trying to install Premiere Pro CC 2014 all day. It will begin the installation then progress. Suddenly it will decrease the %complete. Once it went all the way to 84% then failed. Can anyone tell me why this has happened. I have never had any trouble installing any other apps from my CC Membership.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Sorry, we've tried to update Premiere Pro cc 2014 but the update failed. Now the option Retry doesn't work. There is other options to solve the problem? Now premiere don't start at all. Thank you in adva

Sorry, we've tried to update Premiere Pro cc 2014 but the update failed. Now the option Retry doesn't work. There is other options to solve the problem? Now premiere don't start at all. Thank you in adva

Use the Adobe Cleaner Tool:
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Since installing Premiere Pro CC 2014 upgrade, Mac Pro jumpy video and freezes constantly. Worked perfectly before. Anyone else finding these issues? I'm running a quad core Mac Pro, so it's definitely not the hardware.

I've maxed out the memory assignment, but this isn't a memory problem per se.
It looks like certain Premiere Pro conditions are associated with a huge increase in kernel_task memory, zeroing out any available free memory. In my case it seems to be associated with effects applied to titles or jpgs or imported psd (Photoshop) files.
Program restart pulls kernel memory back to the 1.3gb normal size.
Here's where I am at startup:
Within three minutes:

I just updated to Premiere Pro CC 2014 and it can't start up

I just updated to Premiere Pro CC 2014, and now I am seeing an error message saying it cannot find any capable play modules. I updated the driver for my graphics card (Firepro), and tried running as administrator with no change. I am running amd fire pro control center which doesn't have the speed settings that is suggested for this problem. For some reason, the original Premiere Pro CC can still open (luckily). I looked up this problem on the on the support page, and it is listed, but when I click the link it redirects me to the start of the troubleshooting questions. I hope there is an answer to let me use the latest version of Premiere!
[moving to Premiere Pro... JTS]

Same here! Screen shot attached. I'm running the latest MBP with max specs. Anybody there @ Adobe.......?
***UPDATE*** - it's pretty easy to fix yourself. Just follow these helpful instruction on Creative Cow: Re: CC 2014 startup issues : Adobe Premiere Pro

Why is Dynamic Link between Premiere Pro CC 2014 and After Effects CC 2014 not syncing audio changes?

When I try to use a Dyamic Link between something I've cut in Premiere and a composition in After Effects, if it is simply an audio level change it will not update in AE. Only if I alter the Video track does it then take the changes reflected. Any suggestions as to what is causing this?
Running Adobe Premiere Pro CC 2014 and After Effects CC 2014.

As Dave alludes, AfterEffects is all about the visual changes ... or at least, mostly. For changes to the audio outside of PrPro's internal controls, highly suggested you use Audition instead. It is all about the sound ... and yes, will update PrPro when used correctly.
Neil

I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user.

I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user. I am running Windows 7 Ultimate. Help please?

Thanks, but I've done that several times & it still says I need administraive privileges. I had itunes installed with no problems until I did the latest update. After that it just disappeared, so I tried reinstalling. Now I can't sync my phone. This is so frustrating!

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

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That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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Hello all,
I've been having this problem with Premiere PRO CC 2014 and that when exporting it uses only 25% of my CPU thus taking 4 times longer than CS6 to export the same file project. I read a couple of forums with people having the same problems, I tired disabling CPU parking, disabling "Import sequences natively" in AME but no result.
Quick PC specs:
i5 4670
16GB of RAM
GeForce GTX 760 4GB DDR5
Everything for Adobe including the video files in use are of Samsung's SSD drives. Using CUDA as the render engine.
Currently one hour and 4 minutes clip in 4k takes about 52 hours to encode in Premiere CC 2014 and 9hr to encode the same project in CS6. Any ideas?

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

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trying to reinstall premiered pro on my new mac and says my serial number has been revoked???

Normally a PC serial number is not valid for a Mac version. I don't know if the following holds for Student/Teacher editions though there should be something similar...
Change product platform or language
You can swap languages/platforms for a latest version product if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Premiere Pro CC 2014 and Media Encoder CC 2014 Crashing constantly

Running out of options and ideas...
Symptom: Every time I work on any project in Premiere Pro CC 2014 or try to render out in Premiere Pro CC 2014 or Media Encoder CC 2014, the software crashes after 2-3 minutes of use/rendering when the GPU is enabled in Premiere/Media Encoder, or after 5-10 minutes of use/rendering in software only mode. The crash is a software crash, Windows continues to run fine.
I have tried all the standard list of steps that adobe reps post on threads like these - clearing media cache, software only on render, new project, etc. https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Windows event is not that helpful to me:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff5ecb4de40
Faulting process id: 0x1dc8
Faulting application start time: 0x01d04a503cd82df2
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: cacdfbab-b717-11e4-826d-8863dfc268bc
Faulting package full name:
Faulting package-relative application ID:
I have wiped adobe off the machine and reinstalled - same problem. I have tried projects that crash the machine on other machines and it works fine.
The machine is new, clean install and runs everything else great - 3ds max, high res games, scientific computing - max memory use, etc.
Spec:
5K iMac running bootcamp and Windows 8.1
Intel Core i7-4790K @ 4.0 GHz
32 GB ram
1TB SSD
AMD Radeon R9 M295X 4GB GDDR5
I have used this bootcamp/imac configuration for 5+ years on 3-4 machines and everything has always just worked great. Guess it was my time for a problem, but I'm open to new ideas to try...
Finally - I hope someone from Adobe reads this. I have spent 2 nights on the phone with support. The first night I got an over confident answer that it's a gpu driver issue, just go with software only (no luck - same crashes and different drivers aren't solving the problem). Tonight I was hung up on "by accident" as the agent looked up my video card after waiting 15 minutes to talk to someone, only to be hung up on a second time while on hold after calling back and waiting 20 minutes (because I assume the Adobe call center closed). No message to say so, just hung up on. An overall very disappointing experience.
Thanks in advance to anyone with ideas on things to try,
Cheers!

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

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Windows 7
4930K CPU
Radeon R9 295x2
512GB SSD
32GB RAM
27 inch Asus 1080p for GUI
24 inch NEC 4K for playback
Thanks.

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

Premiere Pro CC 2014 and Media Encoder CC 2014 not completing encode.

This is a project that I have been successfully encoding in short segments until now. Now when encoding, session runs about 10-15 minutes and then ends without error messages.
Removing effects and changing to Mercury PB Engine SW did not help.
Also tried disabling metadata as suggested in another forum.
When CUDA used, logged as "Encoding failed." When Mercury SW used, logged as "File Successfully Encoded" even though video file is only 6 KB with no content.
Premiere Pro Build 8.1.0 (81)
Media Encoder Build 8.1.0.122
Windows 7 Professional
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
8 GB RAM
NVIDIA GeForce GT 610 (9.18.13.3788)

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Premiere Pro CC 2014 and Medie Encoder CC 2014 problem

Hello there,
Every time that I am willing to export my project my Premiere Pro CC 2014 stop responding all together. I tried the short cut (Commend+M) or going through the Manu bar. the result is the same, Premiere Pro CC 2014 just freezes and does not respond to anything till I force quit it and restart it allover again. I tried exporting from Premiere Pro it self, without using Media Encoder, but the problem remains the same.
I am using the new Mac Pro. I heard Adobe Premiere Pro is experiencing problems with the New Mac Pro. Is that true? Or is there other issue?
Thank you and looking forward to hear back,
Maruf

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

NEED HELP ASAP Updated to Premiere Pro CC 2014 and now .MTS files are unsupported/unrecognized

I Have Windows 8
3.4 Ghz 8 Core Intel i7
32 GB Ram
PPCC2014
I was using Premiere Pro CC for the last year or so and .MTS Files have worked fine. Since I upgraded. I can no longer use .MTS Files.
I sync all of my footage using Plural Eyes. I updated plural eyes so that it would work with the New Premiere Pro CC 2014 update.
I tried going back to Premiere Pro CC; however, that was updated as well. It does recognize the .MTS files there, but it doesn't import the new .xml correctly created from Plural Eyes 3.5
If anyone knows any help or workaround so I can complete my TV episode. That would be great.
Also, I would prefer not to have to Transcode anything. Hours and Hours and Huge files won't really work.
I've also looked in to Re-wrapping. I understand Clipwrap is great for that; however, I have Windows not Mac. Other options look way too involved. I'd really just like my Premiere Pro to work the way it's supposed to,.
Does Adobe Media Encoder Rewrap?
Anyway, any ideas would be helpful.
Thanks

Thank You, Thank You!!!! That worked. I had to "Link Media" to the new file path, after I renamed the parent folder; however, it's working!!!! Hopefully there will be a fix for that soon!

Premiere Pro CC (2014) and Grayscale Still Images?

Dropping black & white still images in the timeline. Is it better to leave them as Grayscale, or should I convert them to RGB?

Take a look at your GPU usage with something like GPU-Z to see if both Premiere versions are using the same amount of MPE GPU hardware acceleration. Actually with CC 2014 it might work faster because Adobe added in more 4k effects/features for GPU acceleration.
You might want to download our Premiere Pro BenchMark (PPBM) and run it on both versions. The H.264 very complex timeline has 4K material in it and usually shows Premiere Pro 8.xxx take about only half the time that Premiere Pro CS6 take to export that same timeline.

I'm trying to install Premiere Pro CC 2014 and it keeps failing. I'm at this all day!

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