I'm trying to install silverlight but I don't know my password and I don't know how to find it. Help?
I just wanted to watch netflix on my new laptop but it won't let me install silverlight without my password, which I don't have.
If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
Similar Messages
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Can anyone help...
I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.
How do I retrieve or reset the password?
It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications. When I try to install anything this Installer Password thing comes up... so I'm stuck.ShirlFromNC
I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own. -
Firefox is suddenly not remembering or filling in any of my passwords. All of the appropriate boxes are checked in the options/security tab, but it won't remember any passwords and shows none saved. How do I get it to remember and fill in my passwords again?
Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
If the latter happens then you have a problem with cookies that are not kept or the file that stores the cookies is corrupted.
Websites remembering you and automatically log you in is stored in a cookie that you must allow: Tools > Options > Privacy > Cookies: "Exceptions"
Make sure that you do not use [[Clear Recent History]] to clear the 'Cookies' and the 'Site Preferences'.
Make sure that you not run Firefox in [[Private Browsing]] mode.
In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
You are in Private Browsing mode if you see "Tools > Stop Private Browsing".
See [[Private Browsing]] and http://kb.mozillazine.org/Issues_related_to_Private_Browsing
See also http://kb.mozillazine.org/Password_Manager (Troubleshooting) -
this advice came from someone in a solved part of the forum, who had a long list of computer solutions.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
I need help figuring out how to open the notification.
Only thing that worked for me:
Go to iPhoto preferences on your Mac > iCloud > uncheck photo sharing at the bottom > activate photo sharing again.........wait.............
Tadaaa iPhoto Dock notification gone :-) -
Trying to install itunes but keep getting windows error126 message and libicuin.dll missing
trying to install itunes but keep getting windows error 126 message and libicuin.dll missing have reinstalled numerous times and keep getting same messages.
Are you saving the installer first and then installing, or are you running the installer directly from Apple's website? Also save first.
If you're saving first and still having issues, try and use Microsoft's Cleanup Utility and then reinstall Quicktime/iTunes:
http://support.microsoft.com/kb/290301
Make sure it's a new and fresh download from:
http://www.apple.com/itunes/download/
If not mentioned in the articles, make a new user account in Windows and see if iTunes opens. That will tell you if there's something funky in your main account (if the new user works), or if you have a system-wide issue. -
Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
Hi, trying to watch Sky TV on laptop - installed Silverlight but error message says unable to watch Sky while in a private browser. Can I come out of this thru Firefox?
There has been a change in where Firefox searches for plugins and the plugins folder in the Firefox program folder is no longer scanned for plugins, so Firefox won't find them anymore if they are installed in the plugins folder instead of the "browser\plugins" folder that Firefox now scans.
You can set the plugins.load_appdir_plugins pref to true on the about:config page to make Firefox scan the "<install>/plugins/" directory for plugins like the WMP plugin (np-mswmp.dll).
You can alternatively move plugins from "<install directory>\plugins\" to "<install directory>\browser\plugins\" (create this folder when missing) to make Firefox find them again.
*http://www.ghacks.net/2013/05/15/why-you-may-have-lost-access-to-plugins-or-extensions-in-firefox-21/
*http://mike.kaply.com/2013/04/24/major-changes-coming-in-firefox-21/
*https://support.mozilla.org/kb/windows-media-or-other-plugins-stopped-working
*[http://www.flatplanet.tv/שידור-חי/ערוץ-1] -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
im trying to install itunes but it keeps telling me "service 'apple mobile device' failded to start verify that you have sufficient privileges to start system services" how do i fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
hi i'm trying to install updates but Name and then the password I have for the account won't let me in. Is my name my email address?
Updates do not normally require any kind of password access. It is more likely your machine's security is asking for you to allow things to be updated.
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I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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I had quicktime pro, I upgraded to snow leapoard and installed iLife and lost quicktime pro. How do I get it back. I tried re installing quicktime but it will not let me??
Mac OS X 10.6 includes QuickTime versions 10.0 and 7.6.3. The QuickTime 7 player will only be present if a QuickTime Pro key was present at the time of installation, or if specified as part of a custom install, or individually downloaded:
http://support.apple.com/kb/dl923
Snow Leopard update 10.6.4 included an update to 7.6.6 (if installed). You can install it from the above link even though it says for 10.6.3. It's the same version of QuickTime Player 7.6.6.
(Only QuickTime Player 7.6.3 or 7.6.6 can be updated to "Pro".) -
my itunes wont pick up my phone so trying to install again but now wont install help!!!!!!!!!, my itunes wont pick up my phone so trying to install again but now wont install help!!!!!!!!!
Hello leeminor,
If your iPhone is not seen in iTunes, please check out this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If you have already started reinstalling iTunes, may also want to check out this article for the recommended steps to remove and install iTunes correctly.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Nubz -
I've purchased an app called Metalstorm: Wingman. I tried to install it, but it's not letting me. What should I do?
First of all - if you are in the purchased tab of the app store - If you tap on "All" at the top - when you find the app - it should either say Installed and it should be greyed out because it is already on the iPad - or if you tap on "Not on this iPad" at the top - when you find the app it should have a cloud icon next to it so that you can tap that and download the app.
So if the word Installed is greyed out - the app is on your iPad - and that is why tapping install does no good. You can search for the app on the iPad with Spotlight. Swipe to the right from the first home screen and type in the name of the app at the top and see if it does show up.
If you are sure that it is not on the iPad - or available for download like I described above - I have no idea what the problem is but try some basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. See if it will install now.
Quit the apps store app completely and then try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on the app store icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Try to download the app again.
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