I'm trying to load a student version of Acrobat XI Pro but not sure how to get the serial number to validate I'm a student
I'm trying to load a student version of Acrobat XI Pro but not sure how to get the serial number to validate I'm a student
Hi ,
Could you please tell me form where did you purchase the Student version of Acrobat ?Is it through Adobe or some outside vendor ?
Is it the first time you are trying to access it ?
If yes ,then you must have received your serial number along with your product .
If not ,then how how did you manage to get your serial number and access Acrobat before ?
Regards
Sukrit Dhingra
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EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:02:27 PM HST
Download EtreCheck from http://etresoft.com/etrecheck
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MacBook Pro (13-inch, Late 2011) (Technical Specifications)
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1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
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Color LCD 1280 x 800
System Software: ℹ️
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disk0s1 (disk0s1) <not mounted> : 210 MB
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Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
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Top Processes by Memory: ℹ️
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2 com.adobe.AIR 0x01ba5bcf XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1055071
3 com.adobe.AIR 0x01b6eb93 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 829731
4 com.adobe.AIR 0x01b6e875 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 828933
5 com.adobe.AIR 0x01b6e925 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 829109
6 com.adobe.AIR 0x01b6e875 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 828933
7 com.adobe.AIR 0x01b6e925 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 829109
8 com.adobe.AIR 0x01b80b63 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 903411
9 com.adobe.AIR 0x01b4f909 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 702105
10 com.adobe.AIR 0x01b4fea7 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 703543
11 com.adobe.AIR 0x01b553a9 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 725305
12 com.adobe.AIR 0x01ba42cb XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1048667
13 com.adobe.AIR 0x01b4e975 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 698117
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15 com.adobe.AIR 0x01eb1a6d r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1930954
16 ??? 0x1281dd43 0 + 310500675
17 ??? 0x1281ff94 0 + 310509460
18 ??? 0x1282013c 0 + 310509884
19 com.adobe.AIR 0x01bdbc02 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1276306
20 com.adobe.AIR 0x01bdb78e XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1275166
21 com.adobe.AIR 0x019d3261 0x19c5000 + 57953
22 com.adobe.AIR 0x019df42b 0x19c5000 + 107563
23 ??? 0x163ba1e7 0 + 373006823
24 ??? 0x163ba8f8 0 + 373008632
25 ??? 0x163baa3f 0 + 373008959
26 ??? 0x163bad1f 0 + 373009695
27 ??? 0x163bb0ec 0 + 373010668
28 ??? 0x1698d237 0 + 379114039
29 ??? 0x1698cc1c 0 + 379112476
30 ??? 0x127f7bb0 0 + 310344624
31 ??? 0x127f6708 0 + 310339336
32 com.adobe.AIR 0x01d94ea1 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 764670
33 com.adobe.AIR 0x01d91dd4 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 752177
34 com.adobe.AIR 0x01d9129f r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 749308
35 com.adobe.AIR 0x01d956f1 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 766798
36 com.adobe.AIR 0x01d98968 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 779717
37 com.adobe.AIR 0x02030223 shaders_acos_ss + 324035
38 com.adobe.AIR 0x02030f37 shaders_acos_ss + 327383
39 com.adobe.AIR 0x01d33a51 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 366254
40 com.adobe.AIR 0x01d32ef6 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 363347
41 com.adobe.AIR 0x01cf7b5c r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 120761
42 com.adobe.AIR 0x019db611 0x19c5000 + 91665
43 com.apple.Foundation 0x96962a03 __NSThreadPerformPerform + 547
44 com.apple.CoreFoundation 0x96804595 CFRunLoopRunSpecific + 3141
45 com.apple.CoreFoundation 0x96804c78 CFRunLoopRunInMode + 88
46 com.apple.HIToolbox 0x95f5628c RunCurrentEventLoopInMode + 283
47 com.apple.HIToolbox 0x95f55fde ReceiveNextEventCommon + 175
48 com.apple.HIToolbox 0x95f55f19 BlockUntilNextEventMatchingListInMode + 106
49 com.apple.AppKit 0x90e0bd0d _DPSNextEvent + 657
50 com.apple.AppKit 0x90e0b5c0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
51 com.apple.AppKit 0x90e045fb -[NSApplication run] + 795
52 com.adobe.AIR 0x019c88f8 0x19c5000 + 14584
53 com.adobe.AIR 0x019c8ae5 0x19c5000 + 15077
54 ...be.air.ApplicationInstaller 0x0000307d start + 4213
55 ...be.air.ApplicationInstaller 0x0000210a start + 258
56 ...be.air.ApplicationInstaller 0x00002031 start + 41
Thread 1:
0 libSystem.B.dylib 0x9280220e semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92834206 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x92879539 pthread_cond_wait + 48
3 com.adobe.AIR 0x01ea58c3 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881376
4 com.adobe.AIR 0x01cfae5e r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 133819
5 com.adobe.AIR 0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
6 com.adobe.AIR 0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
7 com.adobe.AIR 0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
8 libSystem.B.dylib 0x92833095 _pthread_start + 321
9 libSystem.B.dylib 0x92832f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9280220e semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x92834206 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x92879539 pthread_cond_wait + 48
3 com.adobe.AIR 0x01ea58c3 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881376
4 com.adobe.AIR 0x01cfae5e r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 133819
5 com.adobe.AIR 0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
6 com.adobe.AIR 0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
7 com.adobe.AIR 0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
8 libSystem.B.dylib 0x92833095 _pthread_start + 321
9 libSystem.B.dylib 0x92832f52 thread_start + 34
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0 libSystem.B.dylib 0x928021c6 mach_msg_trap + 10
1 libSystem.B.dylib 0x928099bc mach_msg + 72
2 com.apple.CoreFoundation 0x9680404e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96804c78 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x93e7d5f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x93e7d480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x92833095 _pthread_start + 321
7 libSystem.B.dylib 0x92832f52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x92802226 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x928341ef _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x92835a73 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x01ea5905 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881442
4 com.adobe.AIR 0x01eb8f0c r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1960809
5 com.adobe.AIR 0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
6 com.adobe.AIR 0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
7 com.adobe.AIR 0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
8 libSystem.B.dylib 0x92833095 _pthread_start + 321
9 libSystem.B.dylib 0x92832f52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x92802226 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x928341ef _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x92835a73 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x01ea5905 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881442
4 com.adobe.AIR 0x01fb1c87 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 2980068
5 com.adobe.AIR 0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
6 com.adobe.AIR 0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
7 com.adobe.AIR 0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
8 libSystem.B.dylib 0x92833095 _pthread_start + 321
9 libSystem.B.dylib 0x92832f52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa08454ec ebx: 0x96792d2e ecx: 0x00000000 edx: 0x00000011
edi: 0xbfffcef4 esi: 0x00000000 ebp: 0xbfffcda8 esp: 0xbfffcd90
ss: 0x0000001f efl: 0x00010287 eip: 0x96792d4b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x6ff7 +com.adobe.air.ApplicationInstaller 2.5 (2.5.0.16600) <c6c657eb2ecfaab71a0b1b067153f0a4> /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
0x503000 - 0x506fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <70d584965e18726903fde91de3d56f5b> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x50c000 - 0x512fff com.apple.audio.AppleHDAHALPlugIn 1.7.0 (1.7.0a50) <4fe2e7cf761845052d91007cc1f7f6e0> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x5a7000 - 0x5a9ff3 com.apple.LiveType.component 2.1.4 (2.1.4) <d60e25373b47ea9900776ce394378d07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x5af000 - 0x613fe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <1509b3ff8573ca6e914a6701f10c2159> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x631000 - 0x677ffb com.apple.motion.component 1.0 (687) <b2fd93af0488c687c7b5a8fc8ae2d40c> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x67d000 - 0x67fff7 +Motion ??? (???) <ba03f73fdcb26b738ebd87c2a5a93317> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x685000 - 0x721ff8 com.apple.procore.framework 4.0 (712) <09ee33b4412cfc2553561de47695baa6> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x786000 - 0x787ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x19c5000 - 0x25e2fdb +com.adobe.AIR ??? (2.5.0.16600) <87f1b6b049ec11604b5ef36e6038e126> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x12a7d000 - 0x12a8bfeb libSimplifiedChineseConverter.dylib ??? (???) <f4673e93c8daeb306df65294f101ea8b> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x156b7000 - 0x158affff com.apple.RawCamera.bundle 2.0.14 (436) <47a4b33203a3f7853cdf4a934adb0d34> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x17b8a000 - 0x17b9cfff libTraditionalChineseConverter.dylib ??? (???) <c47f0aad93c1d1cce2a502d87308b402> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <d75fff54f857e1ddcc4e4a2b8805f887> /usr/lib/dyld
0x90003000 - 0x9002cfff libcups.2.dylib ??? (???) <ecd1997c649f030812f94c029e89d9a9> /usr/lib/libcups.2.dylib
0x9002d000 - 0x9004bfff libresolv.9.dylib ??? (???) <39f6d8651f3dca7a1534fa04322e6763> /usr/lib/libresolv.9.dylib
0x9012e000 - 0x90130fff com.apple.securityhi 3.0 (30817) <db23f4bad9f63a606468a4047a69b945> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x90131000 - 0x90162ffb com.apple.quartzfilters 1.5.0 (1.5.0) <92b4f39479fdcabae0d8f53febd22fad> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x90163000 - 0x90215ffb libcrypto.0.9.7.dylib ??? (???) <adb50814ede29b88f370b1c8712bc93e> /usr/lib/libcrypto.0.9.7.dylib
0x90216000 - 0x902e1fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x902e2000 - 0x903caff3 com.apple.CoreData 100.2 (186.1) <c4d62d139cfb135fd17fcfe44939cfe7> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x903cb000 - 0x90409fff libGLImage.dylib ??? (???) <b154e14c351ddc950d5228819201435e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9040a000 - 0x90418ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x90419000 - 0x907d7fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x907d8000 - 0x9092aff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9092b000 - 0x9092bffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9092c000 - 0x909e3ff3 com.apple.QTKit 7.6.1 (1292.5) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x909e4000 - 0x90bb5ffb com.apple.security 5.0.5 (36371) <f18423aafe07475838187cd994502732> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90bb6000 - 0x90bdafff libxslt.1.dylib ??? (???) <f0872c9ba3c17861fba8c45a3647cee1> /usr/lib/libxslt.1.dylib
0x90c42000 - 0x90c42ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90d38000 - 0x90d3ffff com.apple.agl 3.0.9 (AGL-3.0.9) <d64d715dab8565014f5e2f239fd2410c> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x90d4d000 - 0x90dcafef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x90dcb000 - 0x915c9fef com.apple.AppKit 6.5.7 (949.46) <321a9e6e574acb450621df4eb3b5934b> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x915ca000 - 0x915e5ffb libPng.dylib ??? (???) <ae92a25664039afc82409484407d5e83> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x915e6000 - 0x915e6ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x915e7000 - 0x915e7ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallServer
0x915eb000 - 0x91648ffb libstdc++.6.dylib ??? (???) <7d389389a99ce696726cf4c8980cc505> /usr/lib/libstdc++.6.dylib
0x91649000 - 0x91654fe7 libCSync.A.dylib ??? (???) <339ea462724f166ec899ef1ea8a5d55f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x91655000 - 0x91674ffa libJPEG.dylib ??? (???) <219f13f403b1e09a67f926c9269582e2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x916e3000 - 0x91793fff edu.mit.Kerberos 6.0.13 (6.0.13) <6f91042bf8a860731add9dcb09b5cb73> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91de6000 - 0x91e20fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91e21000 - 0x91e3fff3 com.apple.DirectoryService.Framework 3.5.6 (3.5.6) <d230d51f5ade2ffa435d685a92a25b66> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x91e40000 - 0x91e50fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <273d96ff861dc68be659c07ef56f599a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x91e63000 - 0x9213dff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <6d7a4c1069870c62289be8394961bd0b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9213e000 - 0x92284ff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <bf2299657a0600d4d4bc1f0b45ce2252> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x92285000 - 0x92622fef com.apple.QuartzCore 1.5.8 (1.5.8) <8dc9ad0616bf56ebba60d6353737ac4e> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x92623000 - 0x92664fe7 libRIP.A.dylib ??? (???) <285e1a45338d3a363141bfd8949eca10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x92665000 - 0x92672fe7 com.apple.opengl 1.5.10 (1.5.10) <95c3d857570a137d0e8285c9eafa1112> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92673000 - 0x927abfe7 com.apple.imageKit 1.0.2 (1.0) <059aa3adb3da254a01f076d319ec0c79> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x92801000 - 0x92968ff3 libSystem.B.dylib ??? (???) <8d412023f683ed682610a19a85bd31a2> /usr/lib/libSystem.B.dylib
0x92a6b000 - 0x92a94fff com.apple.CoreMediaPrivate 15.0 (15.0) /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
0x92a95000 - 0x92b07fff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x92b08000 - 0x92b9bfff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x93b79000 - 0x93d35ff3 com.apple.QuartzComposer 2.1 (106.13) <f487aaca8ebdc7e334e2c79cebd8da66> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x93daa000 - 0x93daaffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93dab000 - 0x93db3fff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x93dde000 - 0x93de0ff5 libRadiance.dylib ??? (???) <232d7e7bbe8c65c16098bc1a52b30b9b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib
0x93de1000 - 0x93de1ffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1f4c10fcc17187a6f106e0a0be8236b0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x93de2000 - 0x93df7ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x93df8000 - 0x93e0efff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x93e60000 - 0x93eddfeb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <000b420eb21bd7a699aa0577c0707a60> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93ede000 - 0x93f58ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <3839795086b6857d3c60064dce8702b5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x93f59000 - 0x945f9ffb com.apple.CoreGraphics 1.409.3 (???) <a2d766bf708e1ad7fc861d35ad23e26d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x945fa000 - 0x946dafff libobjc.A.dylib ??? (???) <d1469bf9fe852864d4fff185c72768e8> /usr/lib/libobjc.A.dylib
0x946db000 - 0x947a2ff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x9486d000 - 0x94874ff7 libCGATS.A.dylib ??? (???) <f2dfe8b8e5d896655046c6b968cf5d85> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGATS.A.dylib
0x94875000 - 0x94881ffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x948d2000 - 0x948d9ffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x948da000 - 0x948e4feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <df077a8048afc3075c6f2d9e7780e78e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x948e5000 - 0x94914fe3 com.apple.AE 402.3 (402.3) <aee412511c8725cd1a2cfb6501316bd5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x94952000 - 0x94992fff com.apple.CoreMediaIOServicesPrivate 20.0 (20.0) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/A/CoreMed iaIOServicesPrivate
0x949ab000 - 0x949abffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x949ac000 - 0x949fdff7 com.apple.HIServices 1.7.0 (???) <0bc9083b0bb9d2903abb1d5d272ecaae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x94a12000 - 0x94a12ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94a13000 - 0x94aa0ff7 com.apple.framework.IOKit 1.5.2 (???) <01006c8c84300f6c60942bd95d69a754> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x94aa7000 - 0x94b3aff3 com.apple.ApplicationServices.ATS 3.7 (???) <50d36de671e780505f9ed080d4064887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x94bc0000 - 0x94be8ff7 com.apple.shortcut 1.0.1 (1.0) <a452d3f7feae073a12718c2bc553c575> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x94be9000 - 0x94bf2fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x94d57000 - 0x94d5efe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x94d5f000 - 0x9516ffef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x951a5000 - 0x952deff7 libicucore.A.dylib ??? (???) <ed03e5576f9717c3a22401b489e0a4d5> /usr/lib/libicucore.A.dylib
0x9546f000 - 0x954c9ff7 com.apple.CoreText 2.0.4 (???) <fd10cb9829cb057b3ca098a01c93aeb2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x954ca000 - 0x95554fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <4a5376b30f227f6a373164d8abcf2be8> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x95555000 - 0x955dcff7 libsqlite3.0.dylib ??? (???) <7d1fcfae937da95c7d2b9bdea57e6dc0> /usr/lib/libsqlite3.0.dylib
0x955dd000 - 0x956beff7 libxml2.2.dylib ??? (???) <fd953e72ae438d1a8783fb154006f5d3> /usr/lib/libxml2.2.dylib
0x95793000 - 0x957cafff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x957cb000 - 0x957dbffc com.apple.LangAnalysis 1.6.4 (1.6.4) <7ae8dfd6cff0e34cf7c23ffc6cc291cb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x957dc000 - 0x957dcffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x957dd000 - 0x957e1fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x957e2000 - 0x957faff7 com.apple.CoreVideo 1.6.0 (20.0) <c0f8e729d9876e91f79f9c3b6b13beb0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95805000 - 0x958bffe3 com.apple.CoreServices.OSServices 227 (227) <fff0e045ad6aa3521550d528854c3d8f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x958c0000 - 0x958d8fff com.apple.openscripting 1.2.8 (???) <a6b446eb8ec7844096df5fb9002f5c7b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x958d9000 - 0x95918fef libTIFF.dylib ??? (???) <745ad643ca5bde81a88c0cdc8c942380> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x95919000 - 0x959c0feb com.apple.QD 3.11.56 (???) <835bc35de17539bd87b765fccbbfc2dc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x959d1000 - 0x959d5fff libGIF.dylib ??? (???) <3578a8fe9fb40ab4abf8f3c8356320c2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x95a95000 - 0x95dbafe2 com.apple.QuickTime 7.6.1 (1292.5) <fe554cac887d669f4984f7c7159a5602> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x95dbb000 - 0x95de6fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x95de7000 - 0x95dedfff com.apple.print.framework.Print 218.0.3 (220.2) <0b70ba17cbbe4d62a00bec91c8cc675e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x95dee000 - 0x95e7aff7 com.apple.LaunchServices 290.3 (290.6) <f0b2521252ac382d0069c4eb4f48a366> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x95e7b000 - 0x95ebdfef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x95ec3000 - 0x95f1fff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x95f20000 - 0x95f25fff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x95f26000 - 0x9622efff com.apple.HIToolbox 1.5.5 (???) <c33a8c88691992ee4582c784f74564c4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9622f000 - 0x9627efff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x9627f000 - 0x9628effe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <9a3a2108a5612a5e683e7e026c582a98> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x9628f000 - 0x962d8fef com.apple.Metadata 10.5.2 (398.25) <281076cdaea1362e02b6892b93d16bbb> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x96542000 - 0x96610ff3 com.apple.JavaScriptCore 5525.26 (5525.26.2) <0853620af084711f81974b4eb1c90f73> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x96791000 - 0x968c4fef com.apple.CoreFoundation 6.5.6 (476.18) <9cfcef18e3c48ccca345f8ac9b33bf6f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x968c5000 - 0x968c8fff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x968c9000 - 0x968d5ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x968d6000 - 0x96955ff5 com.apple.SearchKit 1.2.1 (1.2.1) <bf8c50d86ebd0c199752065658b9e2c3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x96956000 - 0x96956fff com.apple.Carbon 136 (136) <2ea8decb44f41c4f2fc6fe93e0a53174> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96957000 - 0x96bd3fe7 com.apple.Foundation 6.5.8 (677.24) <95c93c1dbdb0ab6cbaa986563f0716a7> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x96bd4000 - 0x96bf1ff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x96bf7000 - 0x96bf7ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96bf8000 - 0x96c25feb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x96c26000 - 0x96c27ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x96c28000 - 0x970f9f76 libGLProgrammability.dylib ??? (???) <bf7fb226cbb412edfa377537c3e35877> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x970fa000 - 0x97134ffe com.apple.securityfoundation 3.0.2 (36131) <f36bdfb346d21856a7aa3e67024cc1d7> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x97135000 - 0x9713afff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <8f40a0518abb64ea268aee56bddce253> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x9713b000 - 0x97185fe1 com.apple.securityinterface 3.0.2 (36684) <e942a167e40a0bdbc6008ecd0c830c7a> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x971bd000 - 0x97216ff7 libGLU.dylib ??? (???) <a08a753efc35f8a27f9c8f938fa01101> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97217000 - 0x972bbfec com.apple.CFNetwork 438.10 (438.12) <aa8d4dd704eb6875438210263308c95d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <7ae69cab6725d9859d335d2fc4071a61> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <5b31bdc8631c420ec1f2ff7911188632> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibYou must have gone to the old microsoft post.
Here is the link:
http://support.microsoft.com/kb/2438651 -
I reinstalled operating system software on my MacBook Air (Yosemite 10.10.3) and tried reinstalling Adobe Acrobat 9 Pro. I was able to install the software into my Applications folder but I was unable to enter the serial number or go any further with the installation. When I click on the Adobe Acrobat icon in the Applications folder, nothing happens.
Hi Tom,
kindly check the System requirements | Acrobat family of products—older versions (XI, X, 9)
For serial number message try:
Error "Invalid serial number" | Acrobat 9 | CS4
Thanks,
Atul Saini -
I sent all the required information to get the serial number for my Lightroom 5 Students version. This was like about two months ago - so where is my serial number? What do I have to do?
You should be able to see the number in your system files/foldes by navigating to:
Mac:
/Users/[your user name]/Library/Application Support/Adobe/Lightroom/Lightroom 4.0 Registration
Windows
C:\[your user name]\Program Data\Adobe\Lighroom\Lightroom 4.0 Registration -
I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
I am trying to install Acrobat XI Pro. On my Mac, I get the message, "Please close the following applications to continue: - Safari. Safari is closed, but I can't get past this screen. Each time I click "Retry", the message reappears.
TErminate the processes in activity monitor an/ or configure Safari tomnot use the quick launcher and automatic update check so that those processes aren't used to begin with.
Mylenium
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