I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

I'm trying to load everything from my phone to computer so I can reset for phone and start clean and when I plug it in the computer nothing comes up and there is a connection what going on

Is your iPhone not showing up in iTunes sidebar, or is iTunes not just launching automatically?
The things that you can check are:
1) Launch iTunes manually
2) Restart or reset your iPhone (http://support.apple.com/kb/ts3281)
3) Check your cable including disconnecting and reconnecting it on bot the phone end and the computer USB end.
4) Reboot your computer
5) As a last resort, take it to the Apple Store so they can check the hardware

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    zoe1713 wrote:
    Is this possible?
    No. If you connect his phone to your iTunes account/computer, ALL iTunes content on his phone will be erased. By design, iPhone syncs or manually manages iTunes content with ONE computer at a time.

  • Hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help

    hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help

    Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?

  • I'm using a Rocketfish USB to Lightning cable for powering my IPAD2.  But when I plug it in the battery icon beeps and comes on then goes off...then goes on...then goes...all beeping every time.  Its as if its being unplugged and plugged in over and over.

    I'm using a Rocketfish USB to Lightning cable for powering my IPAD2.  But when I plug it in the battery icon beeps and comes on then goes off...then goes on...then goes...all beeping every time.  Its as if its being unplugged and plugged in over and over.  It won't stop...and its not charging....just beeping.  I've check connections.  Any ideas?

    - While charging try resetting the iPod:
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    button at the same time for at least ten seconds, until the Apple logo appears.
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  • Got 5S and tried to load old info on phone and messed up

    I just got a new iPhone.  I went to download my music, etc from old phone and hit restore old phone to new phone.  Seems I lost all my new pictures and info as a result.  Can I get them back? new phone is 5s.  old was 4s.  I don't want old software.  help! I upgraded to the new phone because I had issues with old phone.  Don't like the way the photos are, etc.   Can I just delete all this and restore again?

    Hello abthrelkeld
    If you do not like what you had previously, then restore your new iPhone to its original settings. Import the information to your computer and then sync that data to your new iPhone. Check out the articles below on importing your photos and syncing your data back over. Alternatively you can back up using iCloud and can restore that information that was as well.
    iOS: Importing personal photos and videos from iOS devices to your computer
    http://support.apple.com/kb/ht4083
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12113
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Regards,
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  • I have set up payment method on i tunes as pal pal but when i try to make the payment it comes back declined,there is no issue on pay pal card it is some kind of glithch with i tunes.I want to use my pal pal account as my primary means of payment but your

    I have successfully created a payment account on I tunes through my pay pay account,however when I attempt to submit the payment,It shows declined.There is not a problem with my pay pal account the problem is with I tunes. can you please help me resolve this issue so I can pay on the account.I want pay pal to be my primary means of payment to I tunes thank you, billpeterfromyubacity

    Hi,
    Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
    Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
    Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
    In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through.

  • My phone was stolen and now I am trying to load everything from my Itunes on my Computer. It keeps asking for a passcode? I don't know what they want??

    Can you help me get all my previous information from Itunes onto my new IPhone?
    My other one was stolen and now I can't transfer my pictures and music. It keeps asking for a passcode? I have tried my apple passcode, my phone code...What does it want?

    If iTunes is asking for a password to restore from an iTunes backup, then yes, you did set one up.  You must have selected 'Encrypt iPhone Backup' when you created the backup.  If you don't remember the password, then you'll have to restore the device as new.

  • I erased everything from my phone and now its stuck on the apple screen. How do i fix this?

    i thought i was resetting my phone but i erased everything and now my phone is stuckon the apple screen. how do i get my phone to work again?

    What exactly did you do?
    How long has it been?
    Erase all content and settings can take several hours.

  • Can I download iTunes to a gateway laptop and pull up my library from it a as well? My ipod nano 7thgeneration is staying "do not disconnect" when I plug it into the USB in my truck. I am using the USB cord that it came with.

    i had my iPod nano plugged into the USB in my truck about a week ago and it worked. All I had to do was press the AUX button. I went to use it yesterday in my truck and the iPod says do not disconnect while my truck says audio player not found. I called apple support and he said my iPod needs to be restored, so I need to retransfer the music from my library onto my iPod again. Downfall, I no longer have access to an apple laptop because my brother lost the cord to his. Please help.

    " When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
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    Copy it from your old computer or your backup copy of your old computer.
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  • HT4623 I'm trying to update my phone to te iOS 7 and it keeps telling me I don't have enough storage room to do it I just need... The thing is I've already deleted everything from my phone so I'm not sure what's going on

    I'm trying to update my phone to the ios7 and my phone keeps telling me I don't have enough available storage... The thing is I have deleted everything from my phone and I have nothing else to get rid of... So I need to know what to do

    Check for 'others' in iTunes against your iPhone.
    Restore from a previous backup to reclaim some of it.
    Still want more, Restore in iTunes, setup as New.

  • I attempted to import pics from iphoto to a folder on my desktop but somehow clicked desktop so 45,000 pics loaded, now computer freezes after trying to load everything.  possible to reverse this?  options?  restore hd from time machine?  pls help!!!

    long story short...i attempted to import pics from iphoto to a folder on my desktop but somehow clicked desktop so 45,000 pics loaded to my desktop and now my computer freezes up after trying to load everything, and i'm not able to just drag the photos into the folder.  is it possible to reverse this?  what are my options?  restore hd from time machine?  
    a further question to restoring my hd from a previous backup on time machine...it says it will erase the hd.  does it actually erase everything or does it just erase anything that may have been added or downloaded since that backup?  this is confusing to me.
    another problem which is part of the original problem is it seems that when i connect my iphone to my computer and iphoto uploads my pics...it doesn't just upload new ones, it duplicates and uploads every picture again...which is why i have 45,000 pics...they are 40,000 duplicates!  what's up with that? 
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    any advice would be appreciated! 
    thanks!!

    thanks for replying. 
    the booting and walking away and then attempting to browse and clean method is what i've been trying to do.  it won't let me drag and drop and just freezes up and goes to sleep after 2 minutes.  it's a never ending battle with very few results. which is why i questioned the method of just restoring the hd from a time machine backup.
    do you think restoring the hd from time machine will resolve the issue with all pics on the desktop?  and everything will be as it was from the date i restore it from?  sorry, as you can tell, i'm not overly computer savvy. 
    i have a really old desktop mac...i can try connecting the two...how does one boot a mac in 'target mode'? 
    as for the iphoto cleaning and organizing issue...that is what i was trying to accomplish with importing them to a folder.  was going to browse and clean from there...but somehow imported to desktop which is what's complicating everything.  once i get them off the desktop i can work on the iphoto issue...which as i mentioned...i didn't take 45,000 pics...i've just taken about 4,500 over the last few years, and they are being duplicated in iphoto.  this was my attempt to clean it out entirely and start over.  it will basically be a lot of deleting.
    one problem, seems to lead me to more...which is just my luck.  :-) 
    thanks again, for your help.

  • I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

    I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

    Greetings cdewinkel,
    It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Make sure that your device is on
    Also make sure that you can get to the Home screen.
    Get help if you have one of these issues:
    Your iOS device won't respond or turn on.
    Your iPod won't turn on.
    You forgot your passcode or your device is disabled.
    Make sure that your Mac supports your device
    See the system requirements for iPhone, iPad, or iPod.Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable. 
    Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
    You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust. 
    Learn more about the Trust This Computer alert.Restart your device
    Restart your iOS device or reset your iPod.Restart your Mac
    Turn your Mac off and back on.Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software. 
    Get more help
    If you still don't see your device in iTunes, contact Apple Support.
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • IPhoto doesn´t work after trying to load photos from iphone with newer version. Help!!!!!

    First, I do not have a recent back-up of my iPhoto Library. (But, I learned my lesson for next time). When I tried to load photos from my super duper up to date software I-phone to my outdated iPhoto on the computer (only version 8.1.2), a message came that I cannot open your Mediateck with this version of iPhoto,. You have changed your mediathek with a newer version of iPhoto.
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    How can I save all the baby pictures of my 3 kids??Help

    Did you update iPhoto?
    If not:
    Try these in order - from best option on down...
    1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
    2. Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
    3. If neither of these work then you'll need to create and populate a new library.
    To create and populate a new iPhoto 08 library:
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    In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
    Move the iPhoto Library to the desktop
    Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
    Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
    When you're sure all is well you can delete the iPhoto Library on your desktop.
    In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

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    TomWolves
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    If you do, please let me know if that OldFilm.AEX regenerates itself the next time you open Premiere Elements 13.
    Here is the strange story...at least from my Premiere Elements 13 Windows perspective...never had the No Disc error issue
    Here are some details to sort through trying to figure out why you have 2 OldFilm.AEX file in the NewBlue Folder.
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    Why the OldFilm.AEX is there also is not clear, but the dating on it suggests that it came along with the 13.1 Update.
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    Thanks.
    ATR

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