I'm trying to open a PDF on my iPad but it says not a valid PDF but it is valid?!

Is that the exact text of the message? I've searched our application messages and I'm fairly sure we don't present that message in our application. Can you please take a screen capture by pushing the home button and the power switch on the iPad. This will place the screen capture in your photo album. Then, you should be able to mail the picture to us at [email protected]
Thanks!
Pat

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I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server wher

I have a problem with two PDF's when trying to open them through a link on a web page. The two PDF's open fine with Adobe on my own PC and on the server I have copied it to but when they are opened through a link on a web page (pointing to the server where the PDFs open fine) I get an error 'There was an error processing a page. Invalid function resource' The other one just doesn't open at all. Can anyone help with this please?

Hello,
Are the pdf linked correctly in the website? Is this a public website? If yes, please post the link here.
~Deepak

I am having difficulty with opening up PDFs attachments in my email or on my computer. Every time I tried to open up an attachment, it asks me to renew my subscription when I already have a valid subscription. Please abvise

Hi,I am having difficulty with opening up PDFs attachments in my email or on my computer. Every time I tried to open up an attachment, it asks me to renew my subscription when I already have a valid subscription. Please abvise

Can you save the PDF to your disk and then open them with Acrobat?

I am trying to open a recent document in Pages. It says I need a newer version of Pages to open it. When I try to install newer versionit says I already have pages and this computer (Mac) and says to go to software update. There is no update being shown.

I am trying to open a recent document in Pages. It says I need a newer version of pages to open document. When I go to install pages it says I already have on this computer and to check software updates. There are no updates showing. Now what?? I can't open any of my documents.

you need a newer version of pages to open this document

Problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

I tried to open a folder in my Documents. It does not show in any window but does show up when I am half way between windows. It did the same thing when I tried to empty the trash. It asked if that was what I wanted but I could't say yes because it was or

I tried to open a folder in my Documents. It does not show in any window but does show up when I am half way between windows. It did the same thing when I tried to empty the trash. It asked if that was what I wanted but I could't say yes because it was or

what is your question/issue here? did the folder have any content in it to begin with? screen shots of what you may be seeing?
if english isn't your native language, write it in what you are most comfortable speaking in to describe your issue.

Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I am trying to open a video in a website and it says, "This video is unavailable in safe mode" What setting do I need to change and how do I do that? Thanks

Apple OSX version 10.9.5
Processor 2.7 GHz Intel Core i5
I am trying to open a video in a website and it says, "This video is unavailable in safe mode" What setting do I need to change and how do I do that? Thanks

https://support.google.com/youtube/answer/174084?hl=en

Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

TS3899 I can not open email on my new ipad so I can not verify new email help

I Can not open email on my new ipad so I can not verify email help

same, ive been trying for hours, it isnt clear were ou can verify it, it has said on the apple store i have but yet when i try get a app it says i have to verify it, ive set it all up but cannot find were to sort it out, i am going to try to turn it off and on!?

HT2729 I'm trying to download Ironman3 from digital copy plus. It say itunes is a provider, but the code doesnt work in the store. How do I download this movie?

I'm trying to download Ironman3 from digital copy plus. It say itunes is a provider, but the code doesnt work in the store. How do I download this movie?

Hello Jor_El,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Transferring or downloading an iTunes Digital Copy
http://support.apple.com/kb/HT1539
Open iTunes 9 or later.
On the left side of the iTunes, click iTunes Store.
In the upper-right corner of the iTunes Store window, click the Sign In button. If you are already signed in, skip to step 5.
Sign in to the iTunes Store using your Apple ID.
In the QUICK LINKS window in the right column of the iTunes Store, click Redeem.
In the resulting screen, enter the 12-digit code printed on the insert included with your DVD or Blu Ray disc. Then, click Redeem.
Best of luck,
Mario

I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.

I am trying to download a book on my ipad. It says I need to install itunes. I have itunes already. I frequently get a message to re-install itunes. I do, but I still get the message, and I still can't get the book on my ipad.

you can download a new installer and serial number from Adobe at Adobe - CS2 Downloads

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens.

Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

When trying to activate iCloud on iPhone and iPad I get "account not verified... check your email." Can't verify account on wither device

when trying to activate iCloud on iPhone and iPad I get "account not verified... check your email." Can't verify account on either device.
Can't verify device on website either.

Welcome to the Apple Community.
Put in a request for another verification e-mail to be sent to you.
Start here, change your country if necessary and go to manage your account.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

Trying to charge my Ipad but it says "not charging"

Trying to charge my Ipad but it says "not charging"

The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

I'm trying to open a PDF on my iPad but it says not a valid PDF but it is valid?!

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