I'm trying to open premiere elements in windows 8.1 Help!

I just bought a new Dell computer & downloaded Premiere elements 12 How do I open it?

ronnie1959
How far are you getting with your install of Premiere Elements 12 on Windows 8.1 64 bit? Any error
messages?
The help call sounds like there are problems. Lots of questions need to be put together with answers.
Besides the above, the typical drill questions in matters such as these include
1. Does the problem exist with or without the antivirus and firewall(s) disabled?
2. Are you running the program from a User Account with Administrative Privileges?
3. Do you have the latest version of QuickTime installed on your computer along with Premiere Elements?
4. Are you working with a pen and tablet device or mouse?
5. Is your video card/graphics card driver version up to date according to the web site of the manufacturer of the
card?
6. Depending on the error messages, your possible solutions might be
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Let us consider the above and then decide what next. Any questions or need clarification, please do not hesitate
to ask.
Thank you.
ATR

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Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
Then launch Premiere Elements 12 and try to sign in.
If the settings were already set like that or you face same issue after signing in , let me know

I am trying to open Premiere Elements but get 'CoreVideo.dll is missing' and 'Core Audio Toolbox.dll is missing'. Suggests reinstalling programme - have done that but still get these messages.

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update your graphics card drivers.
if that fails, reset your preferences.

Can't open Premiere Elements 11 - 3ivx.dll error

I am using a Lenovo W510 laptop running Windows 7 Pro 32 bit. I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change. Please HELP!!!

kasa155
Could you please confirm and clarify....
From what you wrote, it is my understanding that you cannot get into the Premiere Elements 11 on your Windows 7 32 bit, for that matter install it and that install failure is associated with the 3ivx.dll error message. Consequently it would appear that you do not have the opportunity to take advantage of any within any opened project perks. Is that correct?
You wrote:
I am trying to install Premiere Elements 11 for the first time and keep getting the error : 3ivx.dll missing -- reinstall the application. and I have redownloaded and reinstalled Premiere Elements 11 three times and no change.
So please clarify when the 3ivx.dll strikes.
Thank you.
ATR

I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

I tried to open Photoshop Elements 11. I got a message that components of the application are missing and that I needed to reinstall Photoshop Elements. I purchased the software by downloading it from Adobe so how can I reinstall it?

Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.

Why do I get Microsoft Visual C++ Runtime error when I open Premiere Elements 11 on my windows 8 ?

Why, when I open Premiere Elements 11 on my windows 8, do I get"Microsoft Visual C++ Runtime error. This application has requested runtime to terminate it in an unusual way.Please contact the application support team for more information."
Any solutions, thanks, Jim B.'

jimmymega
We will follow up when you have time.
I am not sure if there is a misunderstanding in the communications. Please see
but how do I identify the "http://forums.adobe.com/message/5129399 ? Is there somewhere where there is the number 51229399?
When you click on that link, it should open to a thread with a discussion on troubleshooting the Microsoft Visual C++ Runtime Error situation. Did the link not open. It seems to be working. Please try clicking the link again and let us know the outcome.
Thanks.
ATR

HT4463 I am trying to open photoshop elements but it is telling me a need an app to do so. What do I need in order to open the photoshop elements 11 that I have purchased and downloaded on my laptop?

I am trying to open photoshop elements 11 which I purchased and downloaded but it is telling me I need an app to do so. What do I need in order to open photoshop elelements 11 and where to I find it?

From where did you purchase Elements? If you didn't get it from the Mac App Store, from where did you get it and what is the file format, or just the full name of the file?

Receive and ERROR when trying to launch Premiere Elements 11

Out of the Blue, I am suddenly unable to open Priemere Elements 11, the organizer works fine, but if I slect NEW Project from the welcome screen I get the following errors: A dialog box named "Premiere Elements Debug Event" with the message of "Premiere Elements has ecountered an error....
[..\..\Src\Core\Preferences.cpp-388]
The only option on this error is to hit "Continue", at which point a second window pops up with a Runtime Error...
I have uninstalled, rebooted and then reinstalled but there is no change. Has anyone elese seen this problem... thanks in advance for any help.

RThiessen3707
If you want to give some troubleshooting a try, I will stay with you until we get that Premiere Elements 11 Windows to work. I will have lot of questions because I believe the answers are in the details. Often I write problems with the same symptoms can (often do) have different causes. So, I look at each case for details specific to it.
1. How long have you been running Premiere Elements 11 Windows 7 64 bit without this problem: few days, few weeks, few months, never worked? The usual drill...do you have the latest version of QuickTime installed and are you working from a User Account with Administrative Privileges? Are your video and audio card drivers up to date?
2. What do your computer resources look like, available RAM, free hard drive space (derived from just Local Disk C or using a supplemental drive for scratch disks and video storage? Where are your scratch disks directed and how much free hard drive space is at that location? (See Edit Menu/Preferences/Scratch Disks.) Besides your ccleaner maintenance, have you checked for Adobe Folder previews and conformed audio pile ups? Have you cleaned the Media Cache Database (See Edit Menu/Preferences/Media/Media Cache Database.)?
3. You say the problem happened out of the blue. Any new software, plug-ins, codecs, and the like installed around the time that the problem set in?
4. I would like to see you get rid of the Welcome Screen as your point of entry to the program. To that end, right click the Premiere Elements 11 Desktop icon, select Properties, select Open File Location. That will take you to a file named Adobe Premiere Elements 11.exe. Select the file next to it named Adobe Premiere Elements.exe, create a Desktop shortcut to Adobe Premiere Elements.exe, and use that Desktop shortcut thereafter to open Premiere Elements 11.
5. I would also like to explore other ways of opening the Premiere Elements new project depending on results. One example...can you open a new Premiere Elements project from the Elements Organizer?
5. If possible, download and install the free 30 day tryout of Premiere Elements 11 Windows from Adobe and determine if that will install for you from the Premiere Elements as well as the Elements Organizer interfaces. Adobe allows only one download of its tryout product version whether you have used the product 1 or 30 days. So, if you have gone the tryout route, this idea isn't going to work unless Adobe makes an exception. But, I do like this idea for troubleshooting purposes.
MBolton never did follow up to a conclusion on the thread that kglad kindly referenced. There were other avenues to explore. I look forward to the opportunity to assist you in your Premiere Elements troubleshooting here. I am no longer visiting nor answering questions at the web site where MBolton and I sought to find an answer to this issue.
Thanks.
ATR

I'm trying to start Premiere Elements and am getting an Error:1 message

I'm trying to start Premiere Elements and am getting an Error:1 message@

That's too bad.
If help is desired, try providing details of the situation or search the forums for the issue yourself.
We are not mind readers.

Does premeire elements 12 open premiere elements 3 Projects?

I have quite a few videos created in Prem' Elements 3 and having spent a disappointing few years with Pinacle, it is time to return to Adobe.

festival dc
Possible but no guarantee - probably more unlikely than likely.
Best you finish the Premiere Elements 3.0/3.0.2 project in Premiere Elements 3.0/3.0.2. (Wherever the case, please use version 3 as the 3.0.2 Update.)
Adobe - Premiere Elements : For Windows : Adobe Premiere Elements 3.0.2 update : Thank You
Go with the free 30 day tryout of Premiere Elements 12 from Adobe before purchase. During that time, copy one of the version 3 projects, and try to open it in Premiere Elements 12. Remember, once you edit a project created in an earlier program and then open and edit it in a later program, you cannot go back and edit the later version edited project in the earlier program.
Best give the tryout a work out to assure that it is compatible with your computer environment and meets all your video editing needs. Annually (around September) Adobe has been releasing a new version of Premiere Elements. No one knows what the new features will be of the new release until its moment of release.
ATR

Can't Open Premiere Elements Without Serial Code

I purchased Adobe Premiere Elements at Best Buy and then put the software on my MacBook Air that is owned by the school. Over the summer that school erased everything on the computer so now when I want to open Premiere Elements, it asked for the serial code, which I no longer have. Is there anything I can do? Or am I going to get robbed 100 bucks.

Loosing the registration code from any software is about the same as burning hundred dollar bills. In this case a brand new copy of Premier Elements 13 is $60 for the DVD version. B&H Photo Video
That said, depending on how you registered the software, you may be able to get help here: What are my contact options?
Good luck. Loosing your registration information frequently does not work out well.

I can't open Premiere elements 13.

I bought it and installed it, but when I click on it nothing happens, even if I try to open it as an administrator

My PC a HP windows 7 Home Prem. does not seem to like Adobe Prem Elements or Elements 13. I think its the software that has a lot of issues.
I did gett it running for a short time (but slow) when I restarted the PC in the morning it could not find the 'path'.
Adobe were no help. Looks like I wasted my money.
Original message----
From : [email protected]
Date : 16/02/2015 - 23:43 (GMTST)
To : [email protected]
Subject : I can't open Premiere elements 13.
I can't open Premiere elements 13.
created by Tivers95 in Premiere Elements - View the full discussion
I've reinstalled a load of times. My computer really doesn't like it.
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Premiere Elements 9 window disappears after loading project

Hello all,
I've been having issues with Premiere Elements (9) lately. I have read other threads similar to my problem and followed some of the instructions (deleting the Pref file, for example).
Whenever I open a specific project (that has worked before until recently), the loading progess bar goes from 0-100 and then it stays there. After that, the entire program disappears. It doesn't crash (as it's still in the task bar), but when I click on PrE9, nothing comes up. When I mouse-over the icon on the task bar, it's just the window buttons (minimize, expand, exit).
The reason I started this thread is because none of the problems I found were really similar to mine.
Any help would be much appreciated.
(Also, please pardon me if this thread is in the wrong place.)
Thanks!

Unitedmoviemaker
Have you looked at any possible involvement of the antivirus program in the way of recent updates for it? Recent Windows Updates? Can we assumed that you have not added, subtracted any programs that would coincide with the onset of the issue?
Have you checked to make sure that your video card is up to date according to the web site of the manufacturer of the video card?
Recently, with Premiere Elements 10 and NVIDIA video card, answers have come from rolling back the driver.
I guess you tried the Adobe Premiere Elements Prefs file deletion. But, did you try deleting the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists?
Do you have the Premiere Elements 9 installation disc for installations files in case a deactivation, uninstall, run through of ccleaner, reinstall is indicated?
But, let me backup for a moment. Is this issue confined to one previously created project or to all your Premiere Elements projects either new or old?
Let us start here and then move forward according to your answers.
Thanks.
ATR
Add On...Usual...confirm that you have the latest version of QuickTime installed, you are running the program as the 9.0.1 Update, and you are running the program Run As Administrator or from a User Account with Administrative Privileges.

Downloading Photoshop/Premiere Elements for Windows

I am trying to download Photoshop and Premiere Elements 10 for Windows on my PC. There are many different things that are there to download. Do I download them all? If not, which ones do I do? My computer is a 64-bit.
These are my options:
Adobe Photoshop Elements10 Windows installer
Adobe Photoshop Elements10 Windows installer package
Adobe Premiere Elements 10 windows 32 bit installer
Adobe Premiere Elements 10 Windows 32 bit installer package
Adobe Premiere Elements 10 Windows 64 bit installer
Adobe Premiere Elements 10 WIndows 64 bit installer package
Adobe Premiere Elements 10 Windows all content installer
All Themed HD and SD content- includes bday party, roadtrip, etc.
Adobe Premiere Elements 10 Windows HD1 content installer
HD1 content installer - includes broadway, kids channel, etc
Adobe Premiere Elements 10 Windows HD3 content installer
HD3 content installer - includes extreme sports, news reel, etc
Adobe Premiere Elements 10 Windows SD1 content installer
SD1 content installer- includes bday party, road trip, etc
Adobe Premiere Elements 10 Windows SD2 content installer
SD2 content installer - includes broadway, kids channel, etc
Adobe Premiere Elements 10 Windows SD3 content installer
SD3 content installer - includes extreme sports, news reel, etc.
Anyways.....a lot of that seems repetitive and I just am not sure if I am supposed to download it all or only certain ones. If someone could help me out, great! Thanks.

The Adobe Download Manager will deal with everything automatically. You can download both programs simultaneously if you have a fast connection, other wise I would recommend installing Photoshop Elements first. Then download Premiere Elements 64 bit. Finally update the content fpor |premier Elements and you are good to go.

Premiere Elements 12 Windows 7 64 Bit

Downloaded Premiere Elements 12 Windows 7 advised i should have downloaded 64 Bit version Can you help me find this version frustrating Thanks Gordon

Gordon
If everything is still unsettled at this point, let us try this.
Go to the following web site and follow its "Important: Very Important Instructions" word for word to download the tryout of Premiere Elements 12.
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
You will see the specific file before you click on it. BUT DO NOT click on the file until you have followed the "Important" Very Important Instructions" there. Otherwise you will get hit with an Access Denied message.
Once you have downloaded the program, install it and insert your purchased serial number in it.
If any problems with the above, then it is time for Adobe (only one that can help you at that point) to sort out the details of your purchase and what is going on with your order. If you do this, click on the following link to open it. When the link opens, click on the statement "I still need help" to bring up the Adobe Chat. The topic should be Orders, Refunds, and Exchanges.
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges
Please let us know the outcome.
Thanks.
ATR

I'm trying to open premiere elements in windows 8.1 Help!

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