I'm trying to open the trial of CS6. I get 'invalid checksum.' What can I do?

You can also review Downloading a purchased Adobe product - http://forums.adobe.com/thread/1006208?tstart=0. Which lists several steps which can be performed.

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I am trying to download the trial version and I get to the Adobe Assistant Download complete, but then NO file allows for download. I have turned off all blocks, looked in Explorer, I have spent about 3 hours doing this... HELP

I am trying to download the trial version and I get to the Adobe Assistant Download complete, but then NO file allows for download. I have turned off all blocks, looked in Explorer, I have spent about 3 hours doing this... HELP

I personally try to avoid that "download assistant" whenever possible...
Download the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.

My ipod died so i put it on the charger now it wont do anything i tried to hold the home and power button and nothing works what can i do?

My ipod died so i put it on the charger now it wont do anything i tried to hold the home and power button and nothing works what can i do??

How long have you left it to charge? See here for more troubleshooting assistance.
iOS: Not responding or does not turn on
B-rock

Can't open Keynote files after last update. I created the files with Ipad 2, the same Ipad which won't open the files now. No Mac involved. What can I do to habe access again?

Can't open my Keynote files after last update on Ipad 2. I created the files on the same Ipad. No Mac involved. What can I do to open and use the files again?

Finally, this helped me:
https://discussions.apple.com/message/23602871#23602871

Pse trial v12 installed but when opening the editor it shuts down after 2 seconds, what can be the problem? I have windows 8.1 64 bit with the latest video drivers installed. Thanks

PSE trial 12 installed just fine but when i start the editor it opens and shuts down after about 2 seconds without an error, the only thing that appears is a message with 'continue trial'.
I have windows 8.1 64 bit and i already installed the latest video drivers, intel hd 4000 and nvidia geforce 710M.
I also installed premiere elements version 12 with the same problem.
What can be the problem here, please help?
Thanks.
Wim.

Hi roberto-
Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
-sag

I often can't open the fullscreen mode in YouTube (OS X Lion) What can I do ?

Since the last 2 weeks I have some problems with YouTube in Safari. I use the newest version of it and OS X Lion.
The problem is ,like mentioned it in the overhead, that I often can't open the fullscreen mode. This also happens with
videos that have 1080p resolution. Where is the problem ? Does others have this problem too ?

YouTube requires the Flash plugin. Try uninstalling the current copy of the plugin then reinstall new. Instructions here > Troubleshoot Flash Player | Mac OS
If that doesn't help, delete Flash cookies > Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
And go to your Safari menu bar click Safari > Empty Cache
And from the menu bar again, click Safari > Reset Safari
Select the top 5 boxes then click Reset.

HT201413 After I did an update on the Itunes software I can't open the prgram, it gives me error R6034. What can i do

After I did the update in my Itunes program, I can't open it and here are the messages that I received:
What can I do?

Hey amabnn,
Thanks for the question. I understand you are experiencing issues with the latest iTunes update. Let’s troubleshoot the iTunes installation by completely removing and reinstalling iTunes and all related components (it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Additional Information:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thanks,
Matt M.

Trying to open a pdf in illustrator and get an error. "Can't finish previewing. There isn't enough memory" ID=-108

How do I open the file or what is the work around?

Which version?
Which system?
How much RAM?
How much available diskspace?
What kind of file is it? Where did it originate?
How big is it?

Trying to open the download for CS6 but I keep getting a "problem has occurred" message and an error code.

I have downloaded both the 4.5G Adobe Creative Suite 6 package and the 1MB .exe unloader but when I try to open them I keep getting a "problem has occurred while extracting some files," message. That is followed by a "problem has occurred while extracting the archive" message. The error code received is "Exception EAccessViolation in module DesignWebPremium_CS6_LS16(1).exe at 0001B836" This is followed a series of addresses. The extractor will not work when running as administrator either. I do not know what to do. I am using a Windows 8.1 PC, any help?

Hi otterbell
Download the setup from below location and use it to install the products..
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Use the Important instructions on the page to start your download, Use your Serial key to activate them.
~Mandy

Firefox is eating up between 90% CPU usage to %230 CPU usage, while on a text-only page. I've tried many of the fixits. They didn't work. What can I do?

I've cleared cookies multiple times
I've emptied the cache
I cleared my download history, and a majority of my browsing history
I've tried having hardware acceleration for both flash and firefox on and off
I turned off all my apps and plugins and when that did nothing I turned back on the ones I need. I never had a lot of apps to begin with. only a max of 5. I had quite a few plugins, but i disabled all but quicktime, flash, and silverlight. I have those three set on "ask to activate" so none are "always active" anymore.
I also tried a couple things from the FAQ and forums here about changing a few settings in the "about:config" setup.
A few of the above things initially worked, but after a day or two it'd be back to sucking up my CPU and memory. I would then try the same thing again, and this second time there would be no improvement.
The real memory will fluctuate between 200 MB and 1.7 GB, and has done so for quite a while.
Even after I've left streaming sites, and sites with lots of images, and I'm not downloading anything, the memory and the CPU will still do that. I only have a handful of tabs open at a timeusually, and all of them are mostly text. I'll quit and reopen firefox, which will initially bring the memory and CPU usage down, but it inevitably climbs up quite quickly, regardless of my tab usage. It'll be the same if I'm playing a flash game or scrolling through blogs.
I never had any of these problems with Firefox 23, and my internet usage habits haven't changed at all. I had some of this slowness a few times with version 24, but nowhere near as bad as this, or as constant. Almost everyday I end up googling for other ways to speed things up. Everything I do never slowed down Firefox on earlier versions.
I've tried all my usual tasks on Safari which will never climb above 30-40 MB of memory, even on netflix streaming, or flash games, and the CPU will average around 8 and 11%.

i'm also having major CPU problems w/ FF 29.0.1. when i restart the app it calms down again but after loading tabs it steadily climbs up to 100% after not too long. i have checked out the 2 CPU links/articles above and do all the basic troubleshooting and tips, but with all the FF tools & add-ons isn't there some sort of CPU monitor that has the ability to display which extensions/scripts are hogging the CPU? Activity Monitor on Mac just shows the total used by the app. it's impossible in my case to efficiently disable dozens of add-ons & scripts, restart, and test each one by one b/c it can take several hrs before the CPU starts to spike high again. i have no time for this.
thanks

Y imac is running on 10.5.8 and im trying to update the software to 10.6.8 or higher what can i do

my imac is very old and is running on 10.5.8 version and i would like to update it to 10.6.8 or a higher version. when i click on download it allows me but once it gets to a installment part i get an alert that says i need 10.9 software. i dont know what do do please help

You have already seen that you cannot load the new iTunes into your 10.5.8, so as Neil says, you need Snow Leopard (current cost £14). And you'll probably need to update the disc you buy via the combo update, though that is free.
As far as the new iTunes is concerned, there's been a certain amount of grumbling so you may want to study the forums before you update. The main problem has been with album artwork which does not transfer easily.

I am BEYOND ANGRY with installing the trial of Adobe Download Assistant so that I can THEN DOWNLOAD MY ELEMENTS 12!!!!!!!!!!!!!!!!!!

This is so rediculous I have tried to install the trial version of elements 12 so that I can install the full version I purchased, I have tried to intall the download assistant over 6 times today; it WILL NOT MOVE ANY FURTHER THAN THE BAR fully loaded and says its downloaded!!!!!!!!!! wont do anything else? How the hell can I install anything if it wont freaking move????? I have a PC windows 7; I have every element required for this software I purchased several weeks ago from Amazon. I am a photographer, not a technical support person, I dont care HOW IT WORKS? I JUST NEED IT TO WORK!!!!!! I am so pissed off because I have wasted so many hours on this; talked to technical support 3 times today and was disconnected 3 times PERFECT!!!!!!! PISSED OFF PATTI (at ADOBE)

If you are having trouble with the download assistant you can try going without it by downloading thru the site linked below. In case there is some misunderstanding, you do not have to install anything more than the trial version. You use your serial number from the purchase to convert the trial to full usage.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other ap

I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other apps but photoshop no. Any ideas?

I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
Any guidance would be great.

I paid for Lightroom and have been using it for over a year now. Ive just tried to open the app and it's asking me for a serial number.

I purchased LR just over a year ago, has been working fine until I tried to open the app this evening and it's now asking me for my serial number. There is also no past records of product purchase in my CC account. Has anyone had this problem before and how can I fix it as I am now back on a 30 day trial.

Have you subscribed to the creative cloud photography package?
If you have, does Lightroom show as being available to install from the CC application manager?
Did you update your Lightroom just before this problem started?
What operating system?

Can't open the trial Illustrator

I can't open the trial Illustrator.It was successfully downloaded and I followed all the instructions but can not open it. I have tried sooo many times.why?Should I uninstall the software and try to download again?

You will want to purchase the software from our Education store at http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_allsoftware.html?marketSegment=EDU. Be aware to purchase the education version you do need to submit your proof of eligibility and depending on your region you will need to wait some time for that eligibility to be approved.

I'm trying to open the trial of CS6. I get 'invalid checksum.' What can I do?

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