I'm trying to order prints via iPhoto. I correctly go through the process but when I click "buy"(1-click is enabled), I'm told that my account info has changed and to go in and confirm or approve my Account Info. However the info is correct and updated.

I'm told when trying to order that I must approve account info. I do that, over and over but always get the same screen. Now i'm told I can get help for this issue but must pay for it, as it is "technical support".

Log into your online Apple account, Account, click on Change Account Information and reenter all of the information in your account.  It might be that the expiration date on your credit card and passed and needs to be updated. That's what happened to me.  In any case, reenter all of the information, save, relaunch iPhoto and try again.
OT

Similar Messages

  • Ordering Prints via Iphoto

    I am absolutely loving my new Imac. I have saved for over a year to get it and just now getting used to Iphoto. I noticed that it gives you the option to create photo books and to order prints of photos.
    I see how to select photos to order prints of and I see how to select the sizes of the prints. Is there a way to preview how the photo will look when printed? The reason why I ask is that programs usually crop for 8x10 prints versus 4x6 etc. Is there a way for me to see how it will be cropped?
    Also, I don't see that 11x14's are not a size option?
    Any help would be appreciated.
    Thanks!

    Is there a way to preview how the photo will look when printed?
    No.  But crop your photos to the same size ratio as the prints you're ordering or it will be done automatically and you may lose some parts that you don't won't to lose.
    OT

  • Iphoto crashes when trying to order prints

    I've been trying to order prints from my brand new imac through photo and every time the program crashes when it says it's uploading..As far as i am concerned it's not uploading. The bar doesn't even show up indicating its progress. I've left it for hours and nothing. Finally, i transferred the photos to my macbook pro and the order processes just fine. Any ideas what the problem is on my imac and how to fix it? Both computers have the newest OS and iphoto.

    I had a client with the same problem today. A call to Apple Support confirmed my suspicions. The problem is the servers are overwhelmed and can't handle the volume. So the graphic of the cute little piece of paper sticking out of the cute little envelope just stays on the screen and iPhoto hangs.
    Hello, Apple. This is a HUGE bug. iPhoto is not fault tolerant and just hangs. The only way out is to force quit.
    So to all who are suffering this issue, don't bother trying to fix it on your end. The problem is on the server side.

  • Unable to order prints on iPhoto

    I had been using my old Mac for years to order prints from iPhoto with no problems. Late last year, I upgraded my Mac to a 24" iMac with the newest version of iPhoto. Since I've had this machine, I've had trouble ordering prints. It usually gets partway through the process and then just hangs up. I've called tech support a few times, and they even referred this problem to Apple engineering since apparently a number of people have had this problem. Even after I followed the instructions to try to correct the problem from Apple's engineering group, it still doesn't work. This is one of the main things we use the computer for and we're very disappointed.
    Does anyone have any ideas how to fix this? Are there any other photo services that are cost effective and link directly to iPhoto?

    I have a similar issue lately. When trying to order 130 4x6 prints the upload process dies after 10-12 photos and there is nothing you can do about it. The retry function does not restart the upload, it just hangs.
    When using Activity Monitor to monitor the upload speed (I am on COMCAST cable) I see 45-50kB/s for the first 10 pics and then it dies - goes to 0 - unless you do something else on the computer that touches the network.
    No other app is having network or internet connectivity problems.
    Part of the problem might be the fact that the ever increasing file sizes are making the uploads slower and slower. Those 130 pics of mine are 230MB+ and thats just from a small 6MP point and shoot Canon camera.
    Iphoto realy needs a much more robust upload and reststart logic. Like iTunes that can download songs and video in pieces and restarts as often as you want wherever it left of, iPhoto needs a similar function to deal with larger uploads.
    Now the first attempt to fix the issue is to go break the order into 10 individual orders - only problem: Instead of paid 9.99 for express shipping you pay a total of 99.90 for shipping as every order has an individual shipping charge.
    Any ideas for a work around?

  • Trying to send photos via iPhoto but a yellow explanation appears in a triangle along with the iPhoto app.

    trying to send pics via iphoto but i keep getting a yellow explanation triangle along with the iphoto app.

    What version of iPhoto do you have and what system version?  How are you going about trying to send the photos?  Describe step by step what you're doing.
    Where are you seeing the yellow triangle? Can you post a screenshot of what you're seeing?
    OT

  • Order prints from iPhoto 7.0.1

    I've tried several times over several days to order prints from iPhoto 7.0.1. I get to step 3 in setting up an account and I get an "unexpected error has occurred. Please try again later."
    Any suggestions?
    Thanks

    Apple has been having problems with some of their servers recently and that might be the reason you're having trouble.
    Try reentering all of your account information and reset the 1-click ordering. That may help jump start the process.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

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    I have an icloud account which I can access via the web but when I go to systems preferences and click on the icloud it sends me to the mobileme closed site?? How do I get it to go to my icloud log in?

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