I'm trying to pay with Visa Debit giftcard but it's telling me wrong payment. Help
Trying to buy music and I'm using a Visa Debit giftcard. It keeps telling me that,this card doesn't match my bank records. Help me.
iTunes Store- Accepted forms of payment
Similar Messages
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I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?
I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.
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i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
International Buyers trying to pay with PayPal
I've had a number of customers contact me that they are having problems purchasing. The common factors seem to be that they are International and trying to use PayPal to pay. One person I was able to get working by having her sign in to Adobe using the same email that her paypal email was. Two others said they had used the trial version and wanted to buy, but got so frustrated they quit trying.
Another said they would try again today using a credit card... here's what she said "I think the problem is that PlaySpan (whatever that is) is grabbing my IP address and its telling paypal I am in Panama - which physically i am - but my adobe acct info and paypal info are all US addresses"...
Is there a solution or a way to make this less of a hassle for international customers? About half the people who want our app are going to be outside the US.
Also, is there no way I can manually purchase a license for someone?
Thanks,
KeithHello I jumped in this thread because I am having a big issue with trying to pay with my paypal account too.
I reside in Mexicali Baja California and my address in my paypal account is from here also.
I have tried purchasing software with my paypal account and I get an error message stating that this payment method is not available at the moment.
I have contacted customer and sales service about 100 times and all they say is that it must be a problem with my paypal account. I am certain it is not, do to the fact that I have purchased items from that account with no problem what so ever.
I do not like nor use credit cards I only use my paypal blanace for all my online purchases.
I really need the software for my job and am really frustrated as I can not seem to get any help.....
Any input would be soooo appreciated. -
Hi I tried to contact with Sydney Apple store but impossible so far. Actually I found my Visa card been conducted 4 transactions in 7th may. I am in Auckland that time. It must be wrong deduction. Can anyone help me solve this problem.
My card is visa the 4 transactions are:
$19.48, $19.48, $12.98 and $ 25.97
otherwise I need report to police.
Also please forward it to the related department please
Thanks
Kathy
Please
<Personal Information Edited by Host>You are not addressing Apple here - this is a technical forum and we are all other users here.
You should also not post private info in an open forum - it is too dangerous - I've asked the hosts to remove the financial info and your email address. Anyone on this forum will reply to this thread - no need for an email address.
As for the activity: please call your credit card company immediately to report and question the activity. They can get in touch with the vendor (Apple). Calling the police will not be very helpful. -
Last month I was 1 day late paying my bill, so I tried to pay the full amount. But the website would only allow me to pay the current bill amount. Now, I show a past due amount. If I tried paying it and Verizon didn't allow me, how is it past due?
I'm confused - If I go online to pay my bill, and it's one day after the due date, the current bill and full amount due would be the same? If the current bill is not the "full amount due", then what is the extra amount that's snow showing past due?
Also, when I go in to pay my bill, I show the Current bill amount, total amount due (which are the same), and then a box where I can type in the amount I am paying, with the default amount being already filled in with the total amount.
Is this a pre-paid or a post-paid (contract) account? -
Hello i have the Ipod 4th gen, and i just dowloaded a song and it just skips the song when i try to play it, its like it dosent even exist! i tried redownloading it with the Icloud button but i dont have it. It just says PLAY. please help!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync/redownload
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!
I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!
I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone? -
I am trying to log onto my wireless connection but it keeps telling me I'm unable to locate any wireless network. I know there are several networks nearby. Is this a problem with my phone or my router?
I found a solution that has worked on both iPhone 4's I have that have had the same issues, and also including not being able to download updates in the App store.
Go to Settings > WiFi and turn it OFF.
Next go to General > Cellular > Cellular Data and turn it OFF
Next go back to Settings > WiFi and turn it ON, (wait a few seconds for it to sync with your network)
Finally go back to General > Cellular > Cellular Data and turn it ON.
I had the same issues on both my wife's phone, and my own, and it fixed it immediately without changing any proxy settings or reboots, (which I did try on my phone and did not work, but did not try on my wife's phone)
Hope this helps! -
I am signed in to my wifes iphone and it has been stolen. Tried tracking it with find my iphone, but it doesn't show up in my devices. She doesn't have a separate id. Any ideas why or what I could do to make it would be greatly appreciated.
It was still turned on, I am tracking with life360, but apple's tracking is more accurate. I just wondered why the phone doesn't show up in my devices on iCloud if I am signed in on it with my apple id. Thanks
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I bought the external DVD player/burner for my Macbook. I tried using it with my Dell laptop but it will not work. Is it not configured to work with anything but apple operating systems?
If you purchased the Apple USB SuperDrive, it will only work with select Apple devices. It won't work, for example, on my Late 2011 model that has a SuperDrive built-in, but it will work with an Air, Retina model, new 'drive-less' iMacs, etc.
As far as I know, though, you can only hack the drive to work with some other Apple devices, but not with Windows PCs. Which is a shame as other, less expensive DVD/CD devices will work with just about any machine.
Sorry,
Clinton -
hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from Argentina someone could help me
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
Hi i'm trying to delete my bulk mail messages but it keep telling me this message"The IMAP command “DELETE” failed with server error: DELETE failed - Mailbox is reserved " is there any way to delete of stop messages from coming into it ??
thanksSounds like the mail server thinks you are asking to delete the bulk-mail mailbox instead of some/all of the messages within it.
How are you trying to delete your bulk mail messages? That is, what are you doing, step by step, up to the error message.
What you should probably be doing is selecting the bulk mail mailbox, selecting one of more messages inside it, then hitting the "delete" key. -
well i set a passcode on my iphone 4 and ive forgotten it i have no idea what to do and i only just got this phone plus i dont want to do these bypassing with emergancy call just in case i get it wrong plz help (urgent)
If you set the phone to erase on 10 failed passcodes - then just keep typing and it will wipe itself.
Otherwise I believe you can set it to recovery mode and restore etc.. via iTunes... There is no easy way as the passcode is designed to protect the phone exactly against what you are trying to do now...
http://osxdaily.com/2011/01/08/iphone-recovery-mode/
Others may have some additional tips !
Sorry for the probs you are having...
Regs Neil -
Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?
Read this
iOS: Unable to update or restore
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