I'm trying to purchase a app from the app store.....

I have the free trial of Hooked On Words on my ipad and want to purchase the app to rid all of the ads. However, everytime I say "yes" to wanting to purchaase the app closes and I just get the ipad screen with nothing happening. I do not see that app icon updating (loading), nothing at all happens. Why? How can I purchase this app?

I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then.

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HT4059 Hi, I'm trying to purchase a book from the iBooks store but when I open the app and go to open store it does not go to the library

I'm not able to open the iBooks library

Hello there, Summerrys.
The following Knowledge Base article reviews how to access the store from iBooks:
iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
http://support.apple.com/kb/HT4059
How do I access the iBooks Store?
An Internet connection is required. On iOS devices, iBooks includes the iBooks Store. Tap the iBooks icon and your bookshelf appears. In the upper corner, tap the Store button and the bookshelf flips around to reveal the iBooks Store. From the iBooks Store, you can browse books by title, author, or genre. You can also view featured books as well as books available on the New York Times bestseller lists (United States only). Tap on a book to see more details and download a free sample. When you buy a book, it will automatically appear on your iBooks bookshelf.
If you are using the iOS 7 app, you may want to try some of the recommended steps in the following Knowledge Base article for troubleshooting the application:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I'm trying to purchase a movie from the iTune store. I get a message that said cannot connect to iTune store. I want to know what I can do to fix this problem?

I have this problem since Hurricane Sandy hit, I had tried to purchase games and movies from the iTune store and it continues saying cannot connect to iTune store.

I know nothing about the app. Is it working properly otherwise? Did you try quitting Hooked On Words and the App Store app completely, restart the iPad and then try to purchase the app again?
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of both apps that you want to close. Tap the home button or anywhere above the task bar. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Did you try deleting the app, reinstall it and then see if you can make the purchase? Tap and hold down on the app icon until it jiggles on the screen and then tap the X on the icon to delete it. Tap the home button to stop all of the apps from jiggling. Download the app again. See if you can make the purchase then.

I recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) how can i authorize the device ?

i recently got iphone 4 , yesterday i was trying to install an application from the itune store it say that i need to authorize it ( i already have an account and bought some apps ) and there was a CLICK HERE BUTTON , when i press on it it take me a to a page that require some kind of activation code or smthn like that ,
how can i authorize the device ?
and btw i bought it from UAE store
IOS 4.3.2

You should only make purchases for all your devices using a single Apple ID. There is no need, and indeed a good reason not to, set up a new Apple ID with each new device purchase. While items purchased under different IDs can be played on a single device, you cannot merge Apple IDs and it makes it cumbersome.
Apple IDs do not expire but may become dormant and require reactivation if they are not actively used.
You should make note of your Apple ID and passwords and keep a record of it. Like a bank account it contains access to items with value. Update your Apple ID email address as they change.
I see you were guided to this forum by a help page on recovering your password. If that is not sufficient try the links below. Apple will need to verify you are indeed to owner of the accounts to which you are trying to gain access.
http://www.apple.com/support/appleid/contact/
Contact Apple for help with Apple ID account security - http://support.apple.com/en-us/HT5699 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37

I recently purchased a video from the itunes store and successfully downloaded it to my ipad2. After syncing my ipad , the movie was lost and Videos App only shows Rentals, Podcasts, Music Videos, what happened to my purchased videos, please help

I recently purchased two videos from the itunes store. I downlooaded them both successfully to my ipad2 Videos App, the next time I synced the ipad the Movies title was erased and the remaing titles: Rentals Podcasts & Music Videos were left, what happed to the Movies title? I am now getting a message saying (my ipad does not support movies I purchased) anyone else experiencing this problem, any suggestions?
don2skis

There is a few events where I could see this happening...
It's possible if you computer is not authorized with your iTunes Store account it may not have transfered your purchases from the iPad to the computer. To check, Open iTunes> Select the "Store" menu along top of the program and select Authorize this computer. Sign in with your AppleID and password, this will make sure your computer is authorized for the future so you can transfer purchases from your device.
http://support.apple.com/kb/HT1848
However, if your Movies are missing now you'll need to request to redownload or "regrant" them. Please send an email ticket into iTunes Store via...
http://www.apple.com/support/itunes/
Select "Video Purchases" in the grey boxes, then "Lost or Missing Items", then click the link to "Email Us" on the right. Fill out that form and the folks at the iTunes Store should get back to you less than 24 hours.

I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

Trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.

Contact itunes support

Everytime I purchase using iTunes on my home computer it asks me to verify my c/card, and states "Your Apple ID, ..., was just used to purchase ... from the iTunes Store on a computer or device that had not previously been associated with that Apple ID.

When i use my laptop to make an iTunes store purchase, it always asks me to verify my account details by entering my credit card verification number. After i do this i then receive an email stating "Your Apple ID, ..., was just used to purchase ... from the iTunes Store on a computer or device that had not previously been associated with that Apple ID."
My Laptop is my home device and apart from purchasing app's on my iphone 4, i only use my laptop to make itunes purchases.

I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".

I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .

I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

I have installed the most recent version of Snow Leopard on my MAC, and I am trying to install Mountain Lion from the Apple Store. It will not install, because it says I do not have 2GB of memory, even though I have over 200GB available. Please help.

Welcome to the Apple Support Communities
One thing is the memory, and another thing is the hard disk space. You are telling me that you have 200 GB of free space on the hard disk, but the App Store is telling you that you have to install 2 GB of memory or more on your Mac if you want to upgrade to OS X Mountain Lion.
First of all, open  > About this Mac > More Info, and copy "Model Identifier" here, so we can know what Mac you have got and how much memory you can install.
We recommend to buy the memory in OWC or Crucial (Crucial is cheaper and offers the same compatibility warranty as OWC) because you won't probably have any problem with the memory you buy there

I purchased an album from the itunes store on my ipad2 thinking i could retrieve it from my windows pc. I have turned on home sharing and can see my pc library from the ipad but not vice-versa. Is there any way to transfer the album from my ipad library?

I purchased an album from the itunes store on my Ipad2 thinking i could access it from my windows laptop where I sync my ipod. I turned on Home Sharing and can see my laptop libraries from my ipad but not vice versa. Is there any way to fix this so I can transfer the album to the itunes on my laptop?

Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.

Hi there, i want to upgrade to snow leopard in order to purchase lion os from the snowleopard store. The problem is that i can't find a shop selling original snowleopard os dvd in my country. Why don't you keep an online s.leopard so we can purchase it ?!

hi there, i want to upgrade to snow leopard in order to purchase lion os from the snowleopard store. The problem is that i can't find a shop selling original snowleopard os dvd in my country. Why don't you keep an online s.leopard version so we can purchase it ?!

Hi,
Have you tried your country's online Apple Store? Snow Leopard is still available on mine, here in the UK. Otherwise, your best chance is eBay. You might also try CeX.
Good luck,
S.

I just purchased a movie from the iTunes store using iTunes ver. 11.0. The movie downloaded correctly is there on my hard drive but does appear in the iTunes library. How do I get it to appear in the iTunes Movie Library?

I just purchased a movie from the iTunes store using iTunes ver. 11.0. The movie downloaded correctly is there on my hard drive but does appear in the iTunes library. How do I get it to appear in the iTunes Movie Library?

Try Handbrake (http://handbrake.fr/), it's good and free

HT203180 I recently purchased television shows from the itunes store and downloaded to my macbook pro. They will not sync with my itouch. It worked in the past, and now it won't. I also used to get two downloads for each purchase. An HD and non HD ver

I am purchasing tv shows from the itunes store to my macbook pro. I can't sync them to my itouch. I used to get 2 version to download an HD and non HD no longer happening. What is the problem? Never had an issue before just started.

You did everything 'right' and yet in most cases such as you present, it turns out to be a bad SATA cable 99% of the time.
I, too, have a Late 2011 15" model and never had a problem with my SATA cable and my SSD. Most people don't. But then there are those few who do.
You can likely find a 'warrantied' cable on www.ifixit.com - however, I've never heard of anyone having problems with the much less expensive options on eBay!
Clinton

TS1424 apple store,just wanted to check on how to change my area settings in itunes from United States to United Arab Emirates(that's where i stay).it got changed when i tried to download google maps from the US store in itunes.please help me out here.Tha

Apple store,just wanted to check on how to change my area settings in itunes from United States to United Arab Emirates(that's where i stay).it got changed when i tried to download google maps from the US store in itunes.please help me out here.Thanks

Please please help me, if you know how.

Why does my Apple TV say my Apple ID has been disabled when I try to purchase a movie from the itunes store?

I am trying to purchase a movie through the itunes store on my Apple TV, but it's saying that my Apple ID has been disabled and my account is perfectly in order and verified. Someone please help me.

Check your error message and see below.
Disabled for security reasons read this: http://support.apple.com/kb/TS2446
For something else read this: http://support.apple.com/kb/HT5699

I'm trying to purchase a app from the app store.....

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