I'm trying to purchase a book through iBooks and I keep getting the same message over and over, " your purchase could not be completed"

it tells me to go to iTunes support.com, I tried going to iTunes support and wasn't getting anywhere. I've tried deleting the app and downloading it again, tried different apple accounts, different payment types and nothing is working.

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

I am trying to download somes books from kaplan. I keep having the error message "check activation"

I am trying to download somes books from kaplan. I keep having the error message "check activation". Does anyone known how to help?

I am having the same issue. It doesn't go above the 870 MB. I was able to download Yosemite on my Mac Book Air.
Can anyone help?

I keep getting the message your account is not valid for use in the US Store. You must switch to the Canadian store before purchasing. I have selected the Canadian store, but I still keep getting the same message.

I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?

Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB

Everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.

Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
Ian

One correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.

When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?

When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?

First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

HT201210 I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message

I have a "firmware file not compatable" message whilst trying to update my iPhone4 from Sofftware Version 5.1 to 5.1.1 via iTunes. I have tried about 3 times and keep getting the same message. Any ideas/suggestions?

Since posting the above - I have now tried downloading the update on my iPhone rather than via iTunes, and its just worked and installed and seems fine! Was a lot quicker as well than the download time via iTunes

Trying to remove an old version of I Tunes and keep getting the message "The folder path I Tunes contains an invalid character' . It won't let me go any further, have tried deleting/repairing the program but keep getting the same message?

trying to remove an old version of I tunes, but keep getting the message 'The folder path I Tunes contains an invalid character'
It won't let me go any further, have tried deleting/repairing but get the same message and am blocked from continuing?

Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

"This Apple ID has not purchased Lion" - so I purchased it, but then still keep getting the same message...

Hi,
I`ve got a MacBook Air with OS X Lion. Tried to update it, then it broke down.
On a restart I get the sound and the apple logo, then it whites out and nothing happening.
So I tried to reinstall Lion:
Turn on
Press Command+R
Go to Disk utility: Erase HD
Join wifi
Go to Reinstall Mac OS X: choose drive, sign in to download from App Store...
And then boom: Got the error message above.
So I went online from a pc and purchased OS X Lion from App Store. When it arrived 3 days later, I tried to do the same steps, but I got the very same error message.
Why???
What to do now to get it sorted?
Thanks in advance. x

So I went online from a pc and purchased OS X Lion from App Store.
It's not possible to access Apple's App Store from a PC. Can you provide a link to the site you used?
When it arrived 3 days later, I tried to do the same steps, but I got the very same error message.
When what arrived? Lion and later can legally, and only be downloaded from Apple's servers.

I keep getting the same message about my computer not being authorized (when it is) when syncing my iPod. How can I get my purchases on my device?

My new computer has Windows 8 and so far I did not see any solution for that.Please help me get my purchases on my iPod!

The problem you are facing is basically a conflict of apple id authorisations. Some of the apps on your ipod were downloaded using one apple id that you created sometime earlier and recently you probably created another apple id to download some apps. This conflict between the two apple id;s is what is preventing your computer from syncing with your ipod and you will consistently get the message saying that your computer is not authorised. To correct this problem you need to authorise your computer with both or all the apple id's that you created ie the current one and the past one's that you created sometime in the past.
So click on the 'Store' button on the main menu bar on itunes and then click 'Authorise this computer' you will get a pop up window asking you to enter your apple id and password complete the process for both or all your apple id's separately each time. Once your computer is authorised for all the apple id's you created you will have no problem syncing your I POD. This is the only way to solve this issue as the conflict is with the authorisation in thr system software which checks every app or download with the actual apple id you used when downloading the app.
This will resolve the conflict and it will work.

When trying to upload a book through iTunes producer, I keep getting this error.

ERROR ITMS-3000: "Line 102 column 38: element "audience" incomplete; expected element "range" or "value" at XPath /package/book/metadata/audience_info/audience"
Any idea what it means and how I fix it?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I keep getting the same message ...trying to put my credit info and iTunes does not recognize my info

I have an iPad, trying to put my credit info in.....it says iTunes does not recognize my info.

Accepted form of payment
http://support.apple.com/kb/HT5552

I keep getting a dialog box that tells me to reboot my computer to complete a previous upgrade, however when I do I keep getting the same dialog box and cannot load firefox. I tried to remove Firefox but I keep getting the same message to reboot.

I was asked to upgrade Firefox using the Yahoo version and that is whne the problem started. I cannot remove Firefox or use it.

Try these locations:
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Program Files\Mozilla Firefox\updates
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
See http://kb.mozillazine.org/Show_hidden_files_and_folders

I am trying to order a book, I keep getting the same error message," A network error occurred while processing your order, please check your network connection and try again"

I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.

Try again in a couple of hours - sometimes it is a temp condition
LN

I'm trying to purchase a book through iBooks and I keep getting the same message over and over, " your purchase could not be completed"

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