I'm trying to purchase a free app and I keep getting request denied. How do I fix this problem?

I'm trying to purchase a free app from my iPad and it keeps denying my request. How do I fix this prob?

If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • ?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah lah go to iTunes story on your computer. You must verify your payment info before you can make purchases.  I did all that

    ?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store  on your computer. You must verify your payment info before you can make purchases.  I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT4463 I am simply trying to download a free app and I keep getting a "100" error - I'm about to send this thing into the pool!!

    Help!
    I am new to the Mac and am trying to download an RSS free app and I keep getting an error '100' and it tells me my id is disabled, yet when I check it all seems fine??  WHAT am I doing wrong??  (besides switching from a PC to a Mac?)

    If you still have problem, contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I'm trying to purchase a new app and I keep getting an error message

    Whether I try to purchas it on the computer or on the Ipod touch, I have even tried doing it on different computers still getting an error message.

    Could you please tell us which error message?
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    COntact iTunes by:
    Apple - Support - iTunes - Contact Us
    Is the credit card billing address in the same country as the iTunes/App store you are trying to use? It has to be.

  • I am trying to download trial CC, but i am receiving error cod 205. how can i fix this problem? few months ago, i used trial CC and deleted it.

    i am trying to download trial CC, but i am receiving error cod 205. how can i fix this problem? few months ago, i used trial CC and deleted it.

    Creative Cloud Help / Error downloading Creative Cloud applications
    http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  • I am trying to open pdf in Pro and not Reader.  Please advise how I can fix this.

    I am trying to open pdf in Pro and not Reader.  Please advise how I can fix this.

    Eric-
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  • My ipod classic has started making a mewing sound and all it does is scroll through the songs.  It will not play except when connected to my computer.  I tried resyncing and that did not work. How do I fix this problem?

    My ipod classic has started making a mewling sound and all it does is scroll through the songs.  It does not play on my Bose sound dock or through earbuds.  It will play when connected to the computer...but that makes it hard to take it on a walk with me   I thought it might be a synching problem so tried that--still doesn't work.  How do I fix this problem with out restoring it to the factory setting?  I do not want to lose all my music content as some of it I cannot replace easily.  Please help with suggestions and advice. Thanks.  Karen in GA

    Have you recharge your iPod for at least 2 hours, preferably till the Full charge Battery symbol comes ON.?
    See this Apple support Article
    http://www.apple.com/support/ipod/five_rs/classic/
    You did not by chance bought the Hello Kitty special edition?
    Have nice day!

  • HT201210 I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    I am trying to update my ipad 2 but it keeps telling me that it isn't eligible for the requested build how can i fix this problem

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Copied from this website.
    http://support.apple.com/kb/TS3694#error3194

  • I'm trying to purchase a free app and my cc keeps declining.... It always works but now it's asking me for information and saying they are unable to process credit cards .. Can someone help?

    II'm trying to download an app that's free.  it keeps sending me to my credit card information and at first it said it declined, now it's saying it's unable to process credit cards at the moment and to try later. Is this normal? Can someone help please?

    Periodically when you purchase anything from iTunes or download a free app it reverifies your credit card. A "declined" message comes from your card issuer; iTunes Store is just a passthrough of that message. So you need to contact your issuer to resolve it. Although at the moment it sounds like the problem is with your issuer's network.

  • Just got an I pod touch and can't download free app because I have no credit card how do I fix this

    What do you do with no credit card for free apps

    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • I am trying to update my iphone 3gs and it never stops backing up, how do I fix this?

    I am trying to update my iphone 3gs and it never stop backing up. How do I get it to complete the backup so I can update to the newest software?

    This usually happens if the phone has been Hacked / Jailbroken / Modified...
    is this the case...?

  • My app (GUI Designer for iPad) is crashing, how should I fix this problem?

    I use this app, and sometimes it crashe when I click some buttons.

    Here are the steps I take when an app misbehaves. If the first step doesn't work I go to the next.
    1. Quit the app and try it again. Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app.
    2. Quit the app and then reset the device. Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. The reset the device. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
    3. Quit the app and then delete it. Then reset the iPad and download a fresh copy of the app. To delete an app tap an hold on it until it begins to jiggle and display an X. Tap the X and confirm that you want to delete the app. You can download a new copy of the app without paying for it again as long as you are using the same Apple ID that you used when you first downloaded the app.
    4. If none of the above work contact the developer of the app to find out if they are aware of the problems and whether an update will be offered soon.

  • Trying to purchase through a App Game but keep getting "Your Purchase Could Not Be Completed" message . How come?

    I have tried using multiple cards but still get the same error. Some help or explanation would help a lot please and thanks!

    Is it telling you to contact iTunes Support? If so, that is what you will have to do.

  • I did the latest download for my iPad and now I can not download anything from the App Store or iTunes.  Please advice how I can fix this problem?

    I downloaded the last update on my iPad and now I can not  download from the apple store or iTunes.  I just sits there and continues to act like it will but nothing happens.  And then it times out and goes back to home screen.  Have  a 32 so have have plenty of room.
    What would you advice I do?  I purchased this iPad in dec 2013.

    Double tap your home button to bring up the most recently used apps.
    You'll see the app icon below and a screen shot of the app page above.
    With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
    Now, reboot your iPad.  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart.  You won't lose any data or settings.
    When your iPad comes back up, see if you can download again.

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