I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.
I'm trying to purchase extra content on some of my apps and it says "contact iTunes support to complete this transaction." how can I fix this? My credit card is valid and I've made extra content purchases before and it's worked.
As I replied in your duplicate thread, these are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption
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HT4009 tried to do an in-app purchase and it says contact itunes support to complete
tried to do an in-app purchase and it says contact itunes support to complete
restrictions are set to allow itgo to expresslane.apple.com > itunes > itunes store
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I have downloaded and attempted to purchas the app "ForeFlight HD" for the iPad 2, however, when I put my credit card information into the app for purchase, I am told to contact iTunes support to complete the transaction. Can you tell me how to fix this?
Contact iTunes Support:
http://www.apple.com/support/itunes/contact/ -
i tried to purchase hotspot shield vpn but it says contact itunes support to complete the transaction, any ideas how to resolve this ! when i try to contact itunes support it just takes me aroudn in circle to a some page which does not resolve my problem.....
You need to contact support. There is no workaround:
http://www.apple.com/support/itunes/ -
I try and buy in app purchases but it won't let me and gives me the above error message: "iTunes password and account is not synced with the email address"! How can I fix this?
Are you running modified software on your phone? This error seems to be common if the firmware has been modified and you're trying to restore the phone again.
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I purchased a season of a TV show from itunes and it won't go onto my ipad, i've purchased several seasons in the past and never had this issue, how can i fix this?
Drew how is that even possible? I use gift cards all the time, any time I've had insufficient funds iTunes will not allow the purchase, sights Insufficient funds and rejects the purchase. Any time I log into my account the money in that account appears in the upper left corner. If you're not seeing that then you have other issues. Anyway... Kneil is right you should be able to rip CDs you own to your iTunes library (regardless of your money matters with iTunes), then depending on how you set up the music you need to add it to your playlist and then sync it to your iPod. Did imported music ever work? How are you ripping or importing the music to iTunes? Are you using a compatible format?
Something else to look at-- It's possible your cable is defective, have you tried a new or different cable? Some of what your describing is a bad cable issue. Good luck, Cheers. -
When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
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I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?
You contact iTunes support.
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Hi,I was trying to buy an in-app purchase,but of successful. It keep pop up a message asking me to contact iTunes support to complete the transaction. What should it do?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?
It means exactly what it says:
Contact itunes support
It is saying this because you need to contact itunes support.
Have you considered doing what it told you to do? contact itunes support -
i just purchased brad paisley hit album and two songs on play about 15 seconds then change, how can i fix this?
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
I am trying to buy some coins on Haypi game. it tells me that the purchase could not be completed contact itunes store support to complete this transaction. how can I do this?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then try selecting Purchases, Billing & Redemption
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Trying to purchase prestige points in racing live. Message says "contact iTunes support to complete this purchase.. How?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
Im trying to download In-game content on Madden Social, but when i press buy it says " Contact iTunes support to proceed with transaction " I contacted them, but does anyone know why this happens? I recently switched my apple ID
Im trying to download In-game content on Madden Social, but when i press buy it says " Contact iTunes support to proceed with transaction " I contacted them, but does anyone know why this happens? I recently switched my apple ID
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