I'm trying to purchase ingame from itune but payment decline
Hi
Hi SC Tan,
Thanks for visiting Apple Support Communities.
If your In App Purchases are being declined, I recommend using the steps in the article below to verify the payment information associated with your iTunes Store account. Be sure to check that the zip/postal code is entered correctly as well as the security (CVV) code, if necessary.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
If the information looks correct and you have contacted your credit card company, you may want to contact iTunes Store support using this link:
Get help
If you need help changing your payment information, contact iTunes Store support.
Best Regards,
Jeremy
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Trying purchase songs from itunes store but nothiing is happening after I click on the "buy" button. I have credit available ($21.59). Do I need to refresh or update somehow? Not sure what's going on never happened before when purchasing from itunes.
Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
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I'm trying to purchase music from iTunes but it is asking me security questions that I've never had to use before and I don't remember the answer. Has anyone else and issue with this and know what I could do to fix this?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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I'm trying to purchase music from itunes on a different laptop than I originally set-up my ipod and itunes account. Any suggestions?
To load music on the iPod from other that the syncing computer follow the instructions here:
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Check out this thread > Error -9812 and -1202: Apple Support Communities
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Has anyone heard of error 45054 when trying to purchase music from itunes?
Has anyone run into error 45054 when trying to purchase music from itunes?
I had this problem just recently.
I discovered that the problem was located here: ROOT / Users / Shared -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
If so, your user account has no permissions, and that means iTunes can't use the folder properly.
To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
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I ve got an iPhone 6 with iOS 8.1.1i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password how do i restore my phone?
Hi there pablo nina,
Welcome to Apple Support Communities.
It sounds like you’ve forgot the passcode for your iPhone and you want to know how to restore it. The article linked below will walk you through the process of restoring your iPhone from recovery mode using iTunes.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Cheers,
-Jason -
I recently downloaded my previous purchased items from iTunes but I have found that some songs dont play or have only downloaded half of the actual song :/ when i go to iTunes>Purchased it says that the songs have already been downloaded, which means i cant re-download them. is there a way I can re-download my previous purchased songs?
Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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I am trying to purchase apps from the app store. As the app store is declining everytime telling me my details are wrong after many attempts at re-entering and reloading the page, i decided to try the click and buy option which doesent seem to work either. The detail process is fine, its the final stage of verifying everything and loading to process the account/order? (not sure as havent got past that stage). Is anyone else having?had this problem and is there any solutions??
iTunes 9 uses the Safari 4.0.3 interface to access the iTunes Store.
If you don't have Safari 4.0.3 or higher on your computer, get it here: http://www.apple.com/safari/download/
Be sure to choose the version for Tiger (OS 10.4.x).
You can set Safari to accept cookies only from sites you visit (blocking third-party sites and advertisers) in the security tab of Safari preferences.
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Error -50 when trying to purchase songs from itunes store
When I try to purchase songs from itunes store I get error -50 or the message that their is not internet connectivity (which is not the case).
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I am trying to purchase something on itunes. I type in my apple id password and then I get the message cannot connect to itunes store..
Am having the same issue
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I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
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my iPod touch does not respond, I'm trying to restore from itunes but it does not work
What exactly happens when yu ty to restore?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I burned a ton of songs from CD to Itunes and they showed up fine in my library. I bought a new Ipod at the same time my computer died so I'm now using a totally different computer. I logged in to my Itunes from this computer and can see every song purchased from Itunes. What I no longer see are the ones burned from cd.
Does this iPod have the contents of your library? If so see Recover your iTunes library from your iPod or iOS device. Otherwise, depending on the nature of the failure, you may be able to extract the hard drive and recover the media from it. Or you will have to rip your CDs again.
If you'd like access to all your media on any device/computer in future you might consider purchasing a subscription to iTunes Match though personally I just maintain my own backup of my library.
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Read here > Downloading past purchases from the App Store, iBookstore, and iTunes Store
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