I'm trying to purchase songs from itunes but nothing is happening after I push the "buy" button. I have credit available but nothing is happening. Do I need to restore or update?

Trying purchase songs from itunes store but nothiing is happening after I click on the "buy" button. I have credit available ($21.59). Do I need to refresh or update somehow? Not sure what's going on never happened before when purchasing from itunes.

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

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  • Error -50 when trying to purchase songs from itunes store

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    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes Store: "An unknown error occured (-9808)"

  • HT1473 I have a ton of songs in my itunes that were burned from cd.  My computer died so I'm using another computer.  The new computer will show all my purchased songs from Itunes, but none of the ones I previously burned from cd

    I burned a ton of songs from CD to Itunes and they showed up fine in my library.  I bought a new Ipod at the same time my computer died so I'm now using a totally different computer.  I logged in to my Itunes from this computer and can see every song purchased from Itunes.  What I no longer see are the ones burned from cd.  

    Does this iPod have the contents of your library? If so see Recover your iTunes library from your iPod or iOS device. Otherwise, depending on the nature of the failure, you may be able to extract the hard drive and recover the media from it. Or you will have to rip your CDs again.
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  • I'm trying to purchase ingame from itune but payment decline

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    Hi SC Tan,
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    If you need help changing your payment information, contact iTunes Store support.
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  • Unable to purchase songs from itunes store .... ?

    hi ,
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    If you've bought them recently, it's not actually an authorization issue; the songs are corrupt. Delete and redownload them if doing so is free in your country.
    (88005)

  • HT5624 I am trying to purchase music on iTunes but it's asking sercurity questions I appearently don't know. How can I fix this?

    I'm trying to purchase music from iTunes but it is asking me security questions that I've never had to use before and I don't remember the answer. Has anyone else and issue with this and know what I could do to fix this?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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  • Hi.  I'm trying to play back previously purchased songs from iTunes and keep getting the message "Your computer is not authorized for playback.  Suggestions?

    Hi.  I'm trying to play back previously purchased tracks from iTunes, but keep getting the message "Your computer is not authorized for playback."
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  • I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

    I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again

    If you are now in the US then you can only use the US store, so you should update the address on your account
    Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
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  • I can't copy purchased songs from iTunes onto my iPod on my new computer.

    I have an HP Pavilion zd7000 notebook computer. It's used. It was given to me by a family member. I put my iPod software onto it. I can purchase songs from iTunes, and I can connect my iPod and play the music. However, when I tried to put a purchased song from iTunes onto my iPod, I was told that I wasn't allowed. Is there some sort of security thing I don't know about?

    Welcome to Apple Discussions!
    Are you sure your computer is authorized for this? This is probably your issue.
    If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
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    About iTMS authorization and deauthorization
    I hope this helps you,
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

  • I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • Every time I purchase songs from iTunes I lose my playlist

    When I purchase songs from iTunes I get the new songs but all my previous songs disappear. This is getting frustrating and makes me not buy songs.

    Who have you tried to contact (these are user-to-user forums) ? You should be able to copy iTunes purchases from your iPad to your computer's iTunes via File > Transfer Purchases. The 'cannot be copied' error implies to me that the 'pointer' to the song is on your computer's iTunes but the actual music file doesn't exist anymore - can you play that track on your computer ? If not then do you have a copy of it in anywhere ? If it's an iTunes purchase and it's on your iPad then you should be able to delete the 'pointer' from your computer's iTunes and File > Transfer Purchases should copy it back ; if it's a non-iTunes purchase that's on your iPad then you will need to find a third-party computer program that can copy it back.

  • HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

    I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
    The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
    But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
    When I search for those song in my library, it shows that I do not have them:
    But if I go to the iTunes store, I get the play button and not the price of the song:
    This is what things look like from my phone's side of things:
    "Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
    But, it does show up under "Recent Purchases"
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    Hi Petrafin,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots.
    You can download your purchases directly to your computer.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

  • All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

    All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

    Are the songs playing whole in iTunes? if not download them again.
    else read this Apple Support Article on your problem
    Have a nice day!

  • I have purchased song from iTunes that I have in my iPad.  I would like to transfer them onto my iPod. I use to have a laptop and could do it but do not have it any longer due to the fact I now have a iPad.  Please help

    I do I transfer songs for my purchased songs from iTunes into my iPad.  I no longer have a laptop but have a iPad I I see my purchased songs in the IPad but do not know how to transfer them to the iPod.  Please help.

    If you have an iPod Touch running iOS 4.3.3 or later, you can download the songs in the purchased tab of iTunes on the iPod.
    http://support.apple.com/kb/ht2519

  • How do you transfer purchased songs from itunes that you bought on your computer to your iphone? PLEASE HEP!!! :(

    how do you transfer purchased songs from itunes that you bought on your computer to your iphone? PLEASE HEP!!!

    Just follow the steps in this article:
    www.apple.com/support/kb/ht1351

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