I'm trying to purchase Whatsapp but it is not downloading onto my iPhone. I don't know why.?
I tried it from my phone and my PC but both ways do not seem to install Whatsapp onto my phone. It keeps asking me to type my password and update my Billing info when I have but it just brings me back to the same pages again and again and it just doesn't download.
Sales tax.
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can i help u? i had bought camfrog pro app by itunes...i see that app is upgrade now. but i can not upgrade that app...i can see this message "can not open by This id" i don't know why can not upgrade camfrog pro by my korea id? plz answer me
To Update the App you have to Use the Same Apple ID it was Purchased with...
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hi! I am having a problem with my dictation. It works fine with Greek but it does not work at all with English. Anyone knows why?
Have you changed the system voice to an English one in system preferences?
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After the app would not download I tried to reinstall several times. I keep getting a popup that says to go to iTunes and synch to install but this has been no help.
Do you have enough room on your iPad for the app?
Has the app downloaded to your computer/in iTunes?
In iTunes, is the app selected as one to be synced to your iPad?
MotionMan -
My in app Purchase worked but it's not downloaded so i don't have my gold coin i purchased
I have Made an In-App Purchase which did work but for some reason it says
"You've already purchased this but it hasn't been downloaded. Tap Ok to download it now" but nothing happens... please helpContact iTunes support http://www.apple.com/emea/support/itunes/contact.html
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i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?
Did you get the notification email? You just have to click the link on the email.
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as the title.
Better contact the developer, Zynga. This is their support page for Ayakashi:
http://support.zynga.com/home/ayakashi -
Im trying to purchase whatsapp on my iphone 4s i do have enough in my bank to make the purchase but when i put my bank details in and press done it keeps telling me its been declined why is this
These are user-to-user forums, nobody on here will know why it's being declined.
Is the namd and address that your credit card is registered to exactly the same as you have on your iTunes account, and have you checked with your card issuer to see if it's them that are declining it ? Otherwise you can try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I had a free trial of Lightroom 5 and tried to purchase it, but page errors blocked me from being able to do this. I then got a free trial of Adobe CC. At first I saw my old photos, then the whole thing went down, and now I have a new Lightroom 5 trial, and none of my edited photos. Can I retrieve all these photos from my first trial?
Yes, you have to find the catalog file from the CC trial (use your operating system to search for it, the file name ends with .LRCAT), and then once you find it, open the LR5 trial and open the catalog you just found using File->Open Catalog
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I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?
I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?
It's a big file 5.29 GB. Look in LaunchPad to see if there isn't an icon for the download with a slowly moving progress bar.
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I've purchased an app called Metalstorm: Wingman. I tried to install it, but it's not letting me. What should I do?
First of all - if you are in the purchased tab of the app store - If you tap on "All" at the top - when you find the app - it should either say Installed and it should be greyed out because it is already on the iPad - or if you tap on "Not on this iPad" at the top - when you find the app it should have a cloud icon next to it so that you can tap that and download the app.
So if the word Installed is greyed out - the app is on your iPad - and that is why tapping install does no good. You can search for the app on the iPad with Spotlight. Swipe to the right from the first home screen and type in the name of the app at the top and see if it does show up.
If you are sure that it is not on the iPad - or available for download like I described above - I have no idea what the problem is but try some basic troubleshooting steps.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. See if it will install now.
Quit the apps store app completely and then try again.
Go to the home screen first by tapping the home button. Quit the app by double tapping the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on the app store icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the app. Try to download the app again. -
When I tried to purchase whatsapp, an error 'please contact itunes support to complete transaction' How to contact to finish my transaction
Hi, I got the same problem. Have you fixed your problem? Please tell me how to do it. Thanks.
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My Apple ID has been blocked cuz I tried to purchase apps but when it ask for answers of the security Q.I forget them and I tried to guess the answers several times PLZzzzzzzz I want to reactivate my account plus I want to know the right answers of Security answers?...??
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Cheers, Tom -
trying to update from lion to mountain lion already purchased it but says its not available in us store help
it's ok.. you do not have to re purchase.
Open the App Store then click Purchases at the top of the window.
Click either Install or Download.
Download past purchases -
i update my mac today... i'm trying to purchase FaceTime but i get this error "FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new." :S
https://www.apple.com/support/mac-apps/facetime/
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