I'm trying to re-install Photoshop Elements 6

I'm trying to re-install Photoshop Elements 6 having bought a new computer and it's telling me my serial number is invalid - but the serial number is the one recorded enemy account on the website: what's going on?

This thread was incorrectly posted to the Adobe Captivate forums and has been moved to the Photoshop Elements forum.

Similar Messages

  • On a new computer, am trying to download/install photoshop elements 10 can download files, but not open them, please help

    On a new computer, am trying to download/install photoshop elements 10, files are downloaded, but cannot open them, please try to explain       if you can

    you probably should have two files, an exe and a 7z file in the same directory.  if so, click (or double click) the exe.
    if that fails, what files(s) (name and extension) and file size(s) have you downloaded?

  • Trying to re-install Photoshop elements 12

    Trying to get PE 12 back onto my PC

    Photoshop Elements is a standalone program, it is not part of the Cloud
    Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Can't re-install Photoshop Elements 10

    I recently re-formatted my hard drive. I've since tried to re-install Photoshop Elements 10...but cd drive will not even recognize that the Adobe disc is in there. I've installed other software from their cd's...no problems.
    This is driving me crazy....can someone please help!?!?!?! Thanks.

    Windows? Mac?
    You can always download the trial version, it's the exact same thing as on your disk. Your serial number will activate the trial.

  • I can not install Photoshop Elements 2.0 on my computer.  Does it ever expire?

    I have tried to re-install Photoshop Elements 2,0 on my computer.  Nothing happens.  I have previously had the program installed on this computer.  Is there some feature that prevents in being re-installed? Also, I
    cannot find the previous installation on my computer.@

    Hi,
    Ok, we have to assume that the tech guys somehow uninstalled your version 2.
    When you say that you tried to install it again nothing happens, do you get as far as starting the installation?
    If nothing happens when you insert the CD, it is possible that auto run has been inhibited for the CD drive. You could use Windows explorer to look at the contents of the CD. If you see an Install.exe or setup.exe, try double clicking on them to start the install.
    There are usually two problems that are encountered when trying to install such an old version on a new computer system.
    1) The installer objects to your version of Internet Explorer (requires version greater than 4.0 and you have 11.0)
    2) Not enough free space - caused because modern disks are much larger than they were when elements 2 was released.
    Have you seen either of those problems?
    Brian

  • Re-installing Photoshop Elements 1.0

    Bonjour
    I just installed a new SSD disk on which I want to re-install all my software including my old (very) Photoshop Elements 1.0.
    I had installed already PE 1.0 under Windows 7 64 bits but at that time my Internet Explorer was 32bits.
    Now my IE is 64bits and when trying to re-install Photoshop Elements I am getting a message requiring IE 4 or upper (mine is now 11 !) and then the install procedure abort.
    Can someone help me on that?
    Thanks
    Alain

    I finally found a way to turn around this problem:
    My old installed PE 1 was on drive D before un-installing
    I got it back on D from a backup of my system
    I copyed the full PE folder to my SSD drve C
    I surched with regedit.exe into the register all the Keys with the D adresses and change them to the C adresses
    it works

  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

    What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

    You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

  • My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    My old laptop broke so I got a new one.  I am trying to install Photoshop elements 7 and am entering my serial number but it isn't accepting it.  How do I fix this?

    There is no serial number for CC Cloud versions. They are authenticated via your Adobe ID.
    Sign in to your Cloud account with your Adobe ID and download the software via the Cloud app.

  • Trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    trying to install photoshop elements but have os 10.7.5 ,can I upgrade this?

    Elements 13. Can I update my OS?
    Sent from my iPhone

  • I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    Hi Hardy Tasso,
    Are you seeing this problem since first launch of PSE13 after installation or recently?
    Please try:
    Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
    Thanks,
    Anwesha

  • I've installed Photoshop Elements 12 on my PC computer.  Although the installation message at the end noted the installation was successful, when I tried to double-click on the desktop icon, it won't open.  Any ideas?

    I've just installed Photoshop Elements 12 on my PC computer.  At the end of the installation, I received a message that the installation was successful.  I then tried to click on the desktop icon, but it won't open.  Any ideas as to what could be going on?  Thanks very much!

    This worked for me
    Sandeep Singh (Official Rep) replied to this problem:
    Elements 12: Editor will not Open  
    Hi Kimberly,
    Please follow these steps:
    Try to rename SLCacje to Slcache.old
    C:\Program Files (x86)\Common Files\Adobe
    and
    SLStore to Slstore.old
    C:\ProgramData\Adobe\SLStore
    and Right Click on the Photoshop Elements 12 icon and run as administrator
    Let me know if this works.
    Thanks
    Sandeep

  • I'm trying to install Photoshop Elements 10 onto Windows XP sp 3. I'm getting error 1335

    Hi,
    I'm trying to install Photoshop Elements 10 onto a Windows XP sp3 PC. The installer is giving me an error with data13.cab
    Have error checked the hard drive
    Have defragged the hard drive
    Have tried install from internal DVD drive
    Have tried install from network copy of the install DVD (made from a different DVD drive)
    Have tried install logged into Windows as a brand new user account.
    Installer can't get Element_StarFrameCircle.psd, although windows seems happy enough with the cab file.
    Have downloaded trial version from Adobe website but that wouldn't run either (exe file is corrupt, but this is mentioned as a possibility on the web site)
    Any ideas?
    Thanks,
    Stuart

    Stuard_Hubbard I would recommend following the steps listed in Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows.  The error is indicating there is either a problem with your installation media or the Windows Installer Service installed on your computer.  Please feel free to respond to this thread if you have any questions about the steps listed within the document.

  • I'm trying to install Photoshop Elements 11

    I'm trying to install photoshop elements 11 and when I go to enter the serial numbers, the alphabetical letters wont enter...only the numerals...what's up?

    You didn't read the isntructions in teh package, that's up.
    Serial number retrieval process FAQ | Point-of-sale activation products
    Mylenium

  • Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site

    Due to Photoshop Elements 12 Organizer I uninstalled the program.  When I re-installed Photoshop Elements 12 on the same computer the "Photoshop Elements 12.0.exe" file is not available.  I have tried loading Photoshop Elements 12 from the Adobe web site without success.

    The Elements 12 shortcut can't find the Elements12.0.exe file so the program will not load.  I can load the editor from its .exe file but not the organizer.

Maybe you are looking for

  • When can we expect the next 'Zen Vision:

    The title explains itself. I've had my black Zen Vision: M (30GB) since February and it's almost coming up on its 2 year... I've been waiting for any word on another line from Creative. Would anyone know anything about 'em Perhaps when Creative may a

  • Cant change field names

    I am working in the hierarchy and re-naming fields names for reference when pointing to them in scripts. Everything has been working fine for days now. Now for some reason I cannot re-name an object. I am allowed to highlight the object, delete the e

  • Layer styles - color overlay

    At my current work our designer using color overlay everywhere, instead of just change color, saying it is more comfortable to him. But when using project parfait it does not see color overlay, for example on shapes and fonts.

  • Resize Picture

    How do I resize a picture smaller in Adobe Photoshop Album Starter Edition 3.0? Thank-you for any help. Corrinna ps. do you know how to save 2 pictures as 1 jpeg file?

  • IMovie Slowed Right Down

    What causes iMovie to slow wayyy down? It was dreadful last week when I was using it.  I cleaned up my PC system but I am about to make another movie and I don't need it to happen again. I have about 10 movies in iMovie.