I'm trying to redeem a gift card and can't create an account for my child
i'm trying to redeem a gift card, then select create an account and set up an account for my child and it's saying the child is too young. i've already set up an email for child. help...
According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here > iTUNES STORE - TERMS AND CONDITIONS
Unfortunately, you can't delete an account.
Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred.
Similar Messages
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HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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HT201209 TRYING TO REDEEM MY GIFT CARD AND IT KEEPS SAYING SESSION TIMED OUT.
Trying to use Gift Crad but it keeps saying session timed out. What the problem.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Why do I keep getting an account has been disabled message when trying to redeem a gift card?
Why do I keep getting an account has been disabled message when trying to redeem a gift card? Have gone back through account settings and don't see any problems with the account. I have both mine and my daughter's account under mine.
See http://support.apple.com/kb/TS2446. If resetting the password doesn't fix things, you'll probably have to contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.
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am having trouble for the first time trying to redeem a gift card. Everything same on computer, OS, and internet connection. have been able to redeem other cards. this time am getting "SESSION HAS TIMED OUT" while trying to redeem card. have contacted apple and checked out all their suggestion iE:( must be your connection. typed in code wrong, too old version of itunes, etc) anything but why would a gift card code bee tied to a specific vetrsion of ITUNES. Rediculous!! there has to be others out there that have an older version if itune than i have. has anyone ever had the error "SESSION HAS TIMED OUT" and if so was it corrected?? any information other than apples {change password and give us lots of personal info they probably have) would be appreciated..
Hello,
As far as I can see, that Verizon Jet Pack wireless Modem uses WPA2 to connect.
The Router might complicate things right now.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
Is that Interface dragged to the top of Network>Show:>Network Port Configurations and checked ON?
The Interface that connects to the Internet, needs to be drug to the top of System Preferences>Network>Show:>Network Port Configurations and checked ON.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. -
Tried to redeem by gift card but when I entered the code it stated
"not recognized as a valid code" I received this as a gifthttp://www.apple.com/hk/en/support/itunes/store/giftcard/
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I redeemed a gift card on to my daughters Itunes account however everything she downloaded came off my credit card. I have now marked this as NONE expecting this resolve the situation, however now when she tries to buy music or apps it won't let her. We can see her balance on the laptop but not on her IPOD Touch 5. Can anyone help?
What message are you getting?
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I'm trying to redeem an itunes card and it gives me an error message - We could not complete your itunes store request. An unknown error occurred (-1202). Please try again later. I've tried several days now. Any idea what i need to do?
Chrisj4203, thank you for your kind answer.
I have done a lot of restores to the Iphone, and resets also.
I;ve done holding both buttons as you sugested, but there is no signal appearing.
I am in Uruguay, South America and the original company is Movistar ( Telefonica) and the new sim card is from ANTEL ( the officail and biggest company in my country).
I don;t knoe what todo.
I have been trying for more than one mont.
I have gone several times to both companies. Aldo two times to Apple uruguay, and nobody can help me. -
I can't redeem my gift card how can I resolve this quickly ?
I can't redeem my gift card how can I resolve this quickly or how can I speak to someone who can help ?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
iTunes Gift Cards are only Valid in Country of Issue. -
HT1689 Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
I have same issue, and the app store wanted me to update my credit card, which i don't recall entering on the app store. This sounds fishy.
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Redeemed ITunes gift card and lost my existing balance
Redeemed ITunes gift card and lost my existing balance
Click here and ask the iTunes Store staff for assistance.
(107376) -
HT1937 Redeeming iTunes Gift Cards and content codes
Redeeming iTunes Gift Cards and content codes??
How to Redeem a Code > http://support.apple.com/kb/ht1574
Note: iTunes Gift Cards are only Valid in Country of Issue.
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought a 4 pack of $25 Itunes gift cards and only 2 will activate. For the second two it just keeps asking for my login. No error message just keeps repeating the login. Is there any way to fix this or did I just lose $50
Report this here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Getting 1202 error code in itunes when trying to redeem itunes gift card
Just installed the latest itunes. I am trying to redeem a itunes gift card and keep getting error 1202. Does anyone know why?
I have same issue. I reported it thru Apple's Help "ExpressLane" but have yet to hear back.
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I can go to itunes store, click redeem, and enter my code. But when I click redeem after that to add the money to my account from gift card, it just freezes. Any ideas?
Hi mjmmurray,
If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
iTunes Store: Invalid, inactive, or illegible codes
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
You may also need to verify or update your billing information for the iTunes Store:
iTunes Store: Changing account information
I hope this information helps ....
- Judy
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