I'm trying to redeem my digital copies by inserting the disk and entering in my code, but I keep getting an error message that says "An error occurred while copying "*movie* from the DVD to your computer- the required disk cannot be found"
I don't know what is going on, I have tried this with several movies as we got a few for Christmas and I keep getting the same error message- I will admit that my MAC is a couple of years old, so I wonder if it is a hardware problem with my disk drive- the error message has a smaller type message saying to check the DVD for dirt or damage and try it again, but the disks are all brand new with nothing on them at all- I have already experienced trying to get a digital copy when it has expired (stupid movie companies) and they wouldnt' let me redeem it, I worry that I will have the same problem if I wait too long to get these movies...
yes have latest edition of itunes, i have two ipads connected to the itunes one is working one is not, they belong to my kids, i set them up at xmas for them and all working fine til yesterday, kids say they have done any thing, can i take it to an aplle shop< or any more ideas, it just repeating trying to sync and coming up with the disk space cannot be found, don't want to risk connecting my other ipad up to the computer, i havent changed anything on my computer for months
Similar Messages
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Hello:
I am very much a novice with Final Cut. I am trying to import some video files from my desktop but keep getting an error message that says, "File error 1 file recognized, 0 access denied, 1 unknown". The file type is .mov, 35MB, 1920 x 1080, Codec MPEG-2 video linear PCM timecode, color profile HD (1+1+1). Can someone help? Thanks, PaulYou can't import MPEG-2 files directly to FCP X.
Can you play this file in Quicktime Player? If so, then you can use the free program MPEG Streamclip to convert this to Quicktime. Use the ProRes codec. -
I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.
Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one. -
I'M ATTEMPTING TO CONVERT A PDF BUT GET AN ERROR MESSAGE THAT SAYS " AN ERROR OCCURRED WHILE TRYING TO ADOBE CREATEPDF ONLINE... IT WILL NOT LET ME CONVERT .HOW DO I SOLVE THIS PROBLEM
Hi tonigomezgalvan,
Does it happen with other PDF as well?
Please let me know which Browser you are using and its version.
Have you checked with a different browser if possible?
Regards,
Florence -
When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)". This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/ Makes me wish I did not have my music on itunes.
moehadi, Welcome to the discussion area!
This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes". -
Trying to upgrad to Mountail Lion and got an error message : 403 Forbidden. What does this mean? What can I do? I had no problem when I upgraded to Lion.
403 Forbidden HTTP status code in response to a request from a client for a web page or resource to indicate that the server refuses to allow the requested action. In other words, the server can be reached, but the server declined to allow the requested access.
http://en.wikipedia.org/wiki/HTTP_403
Could you be using a different Apple ID oe such? -
I need help in deleting my junk mail/bulk mail...when I dump junk mail and bulk mail into the trash it not allowing me to delete all mail only some. HELP!!
What program are you using? And what version?
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I cannot restore my iphone 5 software. It has downloaded but when I try to restore to iphone it say an 'unknown ' error has occurred and it wont restore.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Trying to uninstall itunes 11.0.4 in order to update to the most recent itunes. I get an error message that say..."This installation package could not be opened. Contact the application vender to verify that this is a valid windows installer package.
Hello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I get an error message that says "Dyld error Message: Library not loaded @rpath/ilifeslideshowcore.framework/versions/a/ilifeslideshowcore" the reason: image not found
Anyone have any idea how to fix this problem. I have reloaded the software from the original disk and have downloaded the latest update and still get the same error.Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT -
I'm trying to email a photo from one of my iPhoto albums, however I'm getting an error message that says "The email server didn’t recognize your username/password combination." Any ideas? I can't find any help in Apple on-line support.
Never mind. I was able to find the solution via an earlier post from West. Thank you!
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...
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