I'm trying to redownload my music onto a new computer and its not working..I think I may have two accounts open because the one im signed into is empty and I cant remember my log in info..and when I reset it it doesnt help.
I got a new lap top and I was trying to re download my music to the new one and it's not working. I think I may have to accounts open because its saying mine hasnt been active in a while and I know thats not true...and there is no music in the library it's all empty...is it possible to have two accounts open? if so how do I cancel one. and keep the other....
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages
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Can I redownload my music onto a new computer?
My PC crashed this past December and I just bought a Mac to replace it. I would like to move the music I had on my ITunes account onto the new computer. I went to the "Store" menus and selected "Check for Available Downloads". The computer said I had download everything I had waiting for me but my music isn't on this computer. Ideas thoughts and advice greatly appreciated. Also is there any way to get the music I imported or do I have to start from scratch. The old computer is toast completely unaccessible. Thanks in advance for any help you can provide.
The old computer is toast completely unaccessible
Is the hard drive dead?
If not, take it out and put the hard drive in an external case and plug it into your new computer. -
I got a new computer so I transfered all my old music to my new iTunes. When I play a song I have purchased on a previous computer, the song stops playing after 40 seconds or so before the song ends. What's the deal?
Does the track play correctly in Quicktime Player? If it does then it is an iTunes issue. If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file]. -
Can anyone help?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
If you do have access...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
My computer died, so trying to connect my phone on a new computer and download all my music to the new computer/itunes?
The iphone is not a storage/backup device. The sync is oen way - computer to iphone. The only exception is itunes purchases. File>Devices>Transfer Purhases
Copy everything from your backup copy of your old computer to your new one. -
The computer I started my itunes account on crashed. I would like to put all my old music onto my new computer but I cant get into the old computer to import. Is there anyway to get my old music another way?
Welcome to the Apple Community.
Pis your content purchased, do you have a back up. -
I just downloaded Itunes to my new computer, and when I tried to go to the Store, it says the info I requested isn't available in the US. What gives?
Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
i was trying to add music onto my new ipod, and my itunes said it needs version 10.6.3. i then downloaded it, then it said it requires mac os x version 10.6.8. what does that mean?
If it's a fourth generation or earlier model, you need to download iTunes 10.6.3; the newer versions won't run on 10.5.8.
If it's a fifth generation iPod touch, you need to buy a Mac OS X 10.6 DVD, which requires an Intel Mac, and then run Software Update. This also works with earlier iPods but isn't the best solution.
(73177) -
I am going through a divorce and she has the computer. I'm trying to tranfer my music to a new computer but for about 100 songs its asking for her authorization password that I dont have. How can I get these songs transfered or can I?
It sounds like two Apple accounts were used in the purchase of songs, yours and hers. Assuming she won't give you her password, you're kinda stuck. For $129 or so you can repurchase them all.
By the way, if she has the computer and it has your account info in it, you ought to change your password. -
I have a new apple MacBook Pro. All my music is on my old computer and my i-pad. What is the easiest way to transfer my music onto my new
computer?apps
If you have an iPod touch or iPhone with iOS 4 or later software, or an iPad, you can use iTunes to transfer files between your computer and an app on your device that supports file sharing.
You might want to do this if, for example, you want to save files you create on your device to your computer, or take files with you so you can use them when you’re away from your computer.
You don’t need to sync your device to transfer files, but your device needs to be connected to your computer.
For information about supported apps, see the documentation for your apps.
Hide
To transfer files from your iPod touch, iPhone, or iPad to your computer:
Connect your iPod touch, iPhone, or iPad to your computer.
In iTunes, select your device (below Devices), and click the Apps button.
Below File Sharing, from the list on the left, select the app on your device that you want to transfer a file from.
From the list on the right, select the file you want to transfer, and click “Save to.”
In the window that appears, select the destination where you want to save the file, and click Choose.
The file is saved to the selected destination on your computer.
SImport music and video already on your computer
If you have audio or video files on your computer, you can import them into iTunes so that they appear in your iTunes library.
Hide
Here are ways to add items from your computer to your iTunes library:
Drag a file or folder from the Finder to the iTunes window.
If you add a folder, all the files it contains are added to your library.
In iTunes, choose File > “Add to Library,” locate a file or folder, and then click Choose.
By default, iTunes places a copy of each audio file in the iTunes folder (Home/Music); the original file remains in the current location. For information about adding an alias to the file (instead of creating a copy), see Add items to your library without copying them to your iTunes folder. -
i moved all of my music to my new computer and now the songs stop before the end of them or it skips to the next one on the ipod how can i fix it easily
Assuming your library was in the standard layout before you started move the rest of the iTunes folder to the root of the external drive, move the iTunes Media folder inside it, and shift-start iTunes to connect to library file at \iTunes\iTunes Library.itl.
See Make a split library portable for some background.
tt2 -
How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
my old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod
Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I am trying to open up my iTunes onto our new computer but do not remember my answers to the security questions. The e-mail verification is being sent to an outdate e-mail address I no longer have access to. I updated the e-mail address in my iTunes account but it will not send it to the updated e-mail. Is there any way I can fix this?
Click here and request assistance.
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HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want
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