I'm trying to redownload my music onto a new computer and its not working..I think I may have two accounts open because the one im signed into is empty and I cant remember my log in info..and when I reset it it doesnt help.

I got a new lap top and I was trying to re download my music to the new one and it's not working. I think I may have to accounts open because its saying mine hasnt been active in a while and I know thats not true...and there is no music in the library it's all empty...is it possible to have two accounts open? if so how do I cancel one. and keep the other....

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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