I'm trying to reinstall lightroom

I know that at some point I have to uninstall it front he current computer so that I may install it to my Mac, but I have comet to he point were I need to put in my serial number. When I tried, it basically told me it was not accepting it. Does that mean that I need to uninstall lightroom now, before putting in the code?

You are allowed to have two activated installations per you license agreement, so if you only have it on the one machine there is nothing preventing you from activating it on the second machine.
First make sure you are using the proper number for the serial number...
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If the problem continues, contact Adobe support thru chat...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
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    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    BrightBluephotograph wrote:
    I cannot install lightroom 5 until the upgrades from 4 are on the pc,
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    Download and installation help for Adobe links
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    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
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    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
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    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    It should work.  Make sure you are installing the same version.  If you continue to have a problem try contacting Adobe Support thru chat:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Should I reinstall Lightroom and if so, how do I not lose my work?

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  • Creative Cloud desktop keeps trying to reinstall updates

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    John T Smith wrote:
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    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
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    restart your computer and check your programs (x86) directory to see if cs3 is installed.
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    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
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    Premiere Elements:  12 | 11, 10 | 9, 8, 7
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    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
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    window using the Lightroom 3 link to see those 'Important Instructions'.<

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