I'm trying to reinstall my OS an i keep getting these messages
To download and restore OS X , your computer's eligibility will be verified with apple .
I CLICK CONTINUE AND I GET THIS NEXT MESSAGE
Could not find installation information for this machine contact AppleCare.
Try again. The Apple servers were not feeling well and there were many complaints yesterday. Perhaps all is well now.
Ciao.
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Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??
Disable your antivirus and firewall, and try again.
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I tried to update itunes and keep getting these messages..the older version of Bonjour cannot be removed..and The older version of Apple software update cannot be removed. How do i fix this does anyone know? I recently got an IPhone 4 and don't understand all this stuff yet. Thanks
Hi Kathy,
Welcome to Apple Support Communities.
See this article for some steps to troubleshoot your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Jeremy -
priority:
I am trying to facetime on my mac but keep getting the message "The server encountered an error processing registration. Please try again later." I have gotten this multiple times. how can I get around this?
i also have tried downloading "FaceTap" application to get facetime on my ipad and failed too. i thought i failed because i couldnt download latest 6.0 iOS or later. i downloaded latest software update for iOS but was 5.8 I thinkWait until Apple fix it. See: http://www.apple.com/support/icloud/systemstatus/
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I have uninstalled and reinstalled itunes numerous times and keep getting the message it reinstalled incorrectly stating windows Error 127. I am using windows 7
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
You may have more success if you use the advice in the Install missing components section to break down the installer into its component .msi files and install these in alphabetical order.
tt2 -
I'm trying to update to CC (2014) and keep getting this message: "Installation Failed. Installation encountered an error. Please restart your system and try again. (15) I've done the restart, same problem.
Help!Hi stijill2,
In case you are facing issues uninstalling the app's then please try manual cleanup of Adobe from your machine by following the below mentioned steps:
1. Navigate to Applications and trash all Adobe app's and Adobe folder.
2. Navigate to Applications/Utilities/ and trash Adobe Application Manager,Adobe Creative Cloud, Adobe Installer folder.
3. Go to Library/Application Support and trash Adobe.
4.Go to ~/Library/Application Support and trash Adobe.
Try installing the CC app's and let us know if still the error persists.
Regards,
Romit Sinha -
I'm trying to retouch an image and I keep getting a message "you must option-click on the image to define a source point" I ca't seem to get anything to work. What is option-click?
leonieDF wrote:
but always with the (⌥) sign.
Not always true. I have the wireless keyboard and the symbol is not on it (just looked at an old Apple wireless keyboard andit to doesn't have the symbol on it). -
I am trying to update an app but i keep getting the message "Your Apple ID has been disabled". What do I do? How can I fix this? My Apple ID works on my mac fine. Help please!
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I'm trying to export a slideshow and I keep getting this message: The movie contains an invalid data reference. What should I do?
That usually means that iPhoto can't find a clip or a shot that you're using in the Slideshow.
Regards
TD -
I'm trying to sync my 5th gen iPod and I keep getting a message that there are items on my iPod that are not in my iTunes and they'll be deleted if I don't transfer them. How do I find out what these items are so I know if I want them or not? Also, I seem to have a fair amount of duplicates, one marked with the cloudn symbol and one not. Which one do I delete??
Go to your "Purchased" list. See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
and look for items not on this computer. -
HT1212 when trying to restore my ipad mini i keep getting a message that says network has timed out
When trying to restor my I pad mini that has been disabled I keep getting a message saying connection has timed out. I have been working on this for hours. Someone please tell me in the simplest terms how to restore my ipad.
Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
I'm trying to sync my iphone 5s with itunes and keep getting error message "Device is timed out", can anyone help me please?
Try here first:
iTunes: Error 13019 during sync
Then here:
Help Unknown Error 13019 (Updated) -
I am trying to install the lastest iTunes update. I keep getting a message that the program is trying to access run time library. I believe it means that there is a part of the iTunes program that is not compatible with Windows. Can anyone advise how to fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am trying to connect to a network on my ipad but keep getting a message saying " Unable to join the network" and the omly opion is dismiss.....Can anyone help me find out what is wrong please?
Have a look at this may help
http://www.apple.com/uk/support/ipad/wifi/
Are you refering to a home network or some form of public
if home network ensure your router has latest firmware and try rebooting it
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