I'm trying to report a problem with a order i place and paid for but didn't recieve how do I do it?
I'm having troble reporting a problem with something I ordered from the itunes Store. Please help?
You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Why Can't I Report a Problem with my iTunes Purchases?
When I go to my Purchase History and click Report a Problem with a purchase it does not take me to the right page. It takes me to this page: http://www.apple.com/support/itunes/ I do this on my pc and I follow these steps:http://support.apple.com/kb/HT1933 Still does the same thing.
Can I get some help please?Click Support at the top of this page, then click the link under Contact Us.
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HT1933 how report a problem with a app purchase
no work
What 'no work', the purchase of the app or the app has downloaded but doesn't work on your device ?
If the purchase isn't going through then what happens, are you getting an error message ?
If the app has downloaded but doesn't work on your device then have you tried deleting and redownloading it via the Purchased tab in the App Store app on it ? If that hasn't fixed it then have you contacted the developer ? If you have and they can't help then try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT4539 how to report a problem with a purchase
how to report a problem with a purchase
What type of problem ? If you've been over-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the item doesn't work, then depending upon the item type (app, ibook, music etc) then you might be able to re-download it via the Purchased tab in the App Store or iTunes store app : re-downloading . Music, films and tv shows can't be re-downloaded in all countries. If it's an app then you should also try contacting the app's developer before using the 'report a problem'
If you aren't in a country where you can re-download the item or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Why in the world is it that everytime I attempt to report a problem with The TV Show "The Walking Dead Season 2 episode 1" Itunes redirects me to their main page..**
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did work, but I don't fancy having to re register each time I use it.
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Reporting a problem with firmware and secondary ca...
Hi there,
I would like to report a problem with the 202.12.11 firmware for the Nokia E75.
My secondary camera works fine with the normal camera application until I make a video call. The picture for the video call using the secondary camera is just white and blank.
After making the video call, the secondary camera won't work with the default camera application. I can switch between video and image mode but all I see is my camera wallpaper.
It's definitely not the hardware because the secondary camera will work again after reinstalling the firmware .... until I use it in a video call that is!
I have also had no problems with video calls using the older firmware.
Please advise and I hope you can issue a patch soon.
http://zhi-lee.comI had the exact same problem. I eventually used their "Express Lane" problem reporting, and they refunded me the cost of the episode. (???) Um, hello, that's not what I was asking for... can I just have my episode #3 please? Hopefully they'll get around to uploading the right show eventually, and possibly not use the Swedish Chef as an intern to manage their upload queue. #borkborkbork
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I solved it myself, after the "note" which came back from FF/Mozilla just as I finished my message, commenting on what it was that my system had , I wnnt back to check my plug-ins etc. I downloaded the latest Java, BOTH 32bit AND 64 bit versions and latest Firefox.
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B. -
I'm trying to report a problem about a download which didn't work and I'm being charged for it.
Store > View My Account > Purchase History > Report a problem.
Contact the store and explain the issue. They should be able to reissue your download or take whatever other steps are necessary to resolve your problem.
tt2 -
I bought a song on iTunes. When I tried to download it all my music disappeared .i tried to report the problem via the report problem from my iTunes receipt it says it can't connect to iTunes. I. Can download new apps. Where is my music. I'm not at my home computer so I can't check there or redownload it
Never mind. I think I figured it out.
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The lexis nexis dictionary app apparently isn't supported by the new ios system. I tried to report a problem but it lead me here. Please advise.
Lexisnexis appears to have chosen not to provide the dictionary app any longer.
I suggest you contact Lexisnexis support at http://www.lexisnexis.com
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