I'm trying to reset my Apple ID password. They said they will send me an email but after months I still did not receive it.

I'm trying to reset my Apple ID password. They said they will send me an email but after months I still did not receive it.

Your password was sent to your emergency email address.  Perhaps you have an email you never use?   I use the free email from my cable TV account as my emergency email.
Your Apple account and cloud account are separate.   You could even have completely different user and password.   Most of us use the same user ID and password, but they are not the same thing, don't mix them up.
If you can't retrieve emergency email, you will have to call apple support.
http://support.apple.com/kb/HE57

Similar Messages

  • I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • Someone's trying to reset my Apple ID password

    Someone keeps trying to reset my Apple ID password. I get dozens of emails on a daily basis. It's been going on for a few months now. Funny part is - i havent used my personal email as my apple id; i have a different one I use. Anything I can do?

    I suggest you to contact support to let them know. They might need to temporarily disable your account. COntatc them here:
    http://www.apple.com/support/itunes/contact/

  • Trying to reset my apple account password

    Hi,
    I'm trying to reset my password for my other my apple ID. I have tried this by accessing it through this websitehttps://iforgot.apple.com/password/verify/appleid. It says it has sent me an email but I did not receive any emails.I've been doing this for a while now, and even have waited from about 4 weeks now but still no emails.
    Please help me!
    John
    <Email Edited By Host>

    Welcome to the Apple Community.
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5622 hello. ive tried to reset my apple id password, and it says that it will send an email to my account with information relating to resetting the password.  it has been about 20 min , and no email so far.

    Hi
    i believe someone has hacked my itunes account, and i am trying to reset my itunes password. after hitting "reset pasword" on the Apple site, it says it will send an email confirmation.. and no email yet... it has been 20 min. any thoughts?
    thanks

    I don't think that any of us could guess how long it will take.   I have heard of a whole day.   If it is urgent you could contact your national Apple Care number ...
    Contact Apple for support and service

  • Someone is trying to reset my Apple id password

    I woke up to 15 emails from Apple Support giving me instructions to reset my Apple ID.  I didn't request any change.  Should I worry about someone getting access to my account?

    Probably yes.
    Learn how to identify fraudulent "phishing" email:
    http://support.apple.com/kb/HT4933?viewlocale=en_US
    How to report phishing scams to Apple:
    via email to:  [email protected]

  • Im trying to reset my apple id password but it keeps saying session timed out

    im trying to reset my password but it keeps saying session timed out

    And in case you need to know what the "time-out" error means, it means that either (1) your internet connection is not strong enough to allow your computer to load the page within the browser's time-out time-limit or (2) the server on which the website is located is too bogged down to send the necessary info to your computer within the browser's set time-out time-limit.
    I just thought I would share in case the context helps solve the same problem in other scenarios.
    Best!

  • HT4798 I am trying to reset my Apple id password but the e-mail sent to my has no link.

    I just remembered my password (I guess) -- I go in here, but the password reset email was worthless.  What would happen if I really forgot my password?

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact
    AlMc6 wrote:
    ... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • My problem is on my apple account i forgot my security question and when i rest it they said will send you an email but they didnt

    i cant pay any app

    i need help realy i cant use my accout on my i phone beacue it is new but i can pay any thing on my ipad

  • I can not reset my apple ID password

    hi there
    can you please help me
    when i tried to reset my apple id password  i did not recive the email

    You will probably need to contact Apple's official support.
    support.apple.com/contact

  • Can't reset my apple id password - don't receive email

    Trying to reset my apple id password via email. I click "Email authentication" and get a confirmation that an email has been sent. But I don't receive an email.
    Can it be that using an apple id / email address like [email protected] causes problems?

    Hello lxbarth,
    The article linked below details the next steps should you not receive your password reset email.
    If you didn't receive your Apple ID verification or reset email
    http://support.apple.com/en-us/HT201455
    Cheers,
    Allen

  • I can't reset my Apple ID password and not getting reset emails

    I tried to reset my Apple ID password, but the reset email is going to some address other than the two in my profile. How can I reset my password or get the required email to do it myself.

    You will probably need to contact Apple's official support.
    support.apple.com/contact

  • I am trying to reset my apple id unmation onder icloud account infor the original pc that I signed in with...my phone is connected to the pc and I have made the change in email address and password but it will not register on my phone.

    I am trying to reset my apple id under icloud account information on the original pc that I set the account up.  I have changed email addresses now and would like to change to new address.  I have gone through the steps on changing apple id and password and have my phone hooked up to pc but it will not change over to the new address and password thus I can not order any apps or use icloud.  Help!

    Go to Settings, and then turn iMessage and FaceTime on if they are off.  If they are on, then turn them both off, restart the phone, then turn them back on.
    Go back to Settings > iCloud.  Whether the current or old email address is displayed there, try your current password.

  • I am trying to reset my Apple TV.  Where to I find the Apple TV Summary page .  Thank you for your help. Gary

    I am trying to reset my Apple TV. 
    Where to I find the Apple TV Summary page . 
    Thank you for your help. Gary

    Thanks for trying to help
    I should have been clearer  My 3rd generation apple tv stoped working. Will not turn on. Battery in the remote changed, new and tested so that is not the issue. I am following the apple support directions to reset from a windows computer (directions from apple support page) and number 5 says to "clicl restore apple tv from the apple tv summary page"  which I can not find anywhere.
    any help would be appreciated

  • My apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of i

    my apple id has been disabled and when i am trying to reset my apple id passwrd it is sending me mail to my registered email id and i no longer have access to that email id, totally confused what to do since my iphone 4s is stuck upon activation of icloud

    http://support.apple.com/en-us/HT201356

Maybe you are looking for

  • My bill shouldn't be that high!!!!!

    I upgraded to a free phone. when my shipment came in you also included a bloothtooth costing 99.99. I ended up paying 172. and some     change.  now my bill is almost 300.00 because you never deducted the $172. and change, darienne and Joseph are the

  • Passing error message from login module to login page

    Hello, we have a custom login module to authenticate user in ldap and to grant application roles stored in db. Is it possible to pass error catched in login module to the user (display the error message on login screen)? We think it is helpful to see

  • Embed Animated Flash Objects (*.swf file) in Oracle Forms.

    Hello All, To Embed Animated Flash Object (Shockwave *.swf File) in Oracle Forms, Please Follow the Steps Below. 1. Draw "ActiveX Control" Item on Canvas with the Name "OCXITM". 2. Select "ActiveX Control" Item & Go to its Properties (By Pressing F4)

  • OEDQ Jobs erroring - Error Code: Cannot acquire lock, already locked

    Hi experts our Real time Individual match job is erroring out with above error code. Real time Individual clean and Real time Individual Cluster are working fine. What could be the reason for this? (log file extract: SEVERE: 06-May-2013 14:54:39: Can

  • The server could not process your apk on Google Play

    I just got Flash CS6 and have been trying for 2 weeks to upload an app to googleplay and I receive the error, "the server could not process your apk." I have tried in firefox, chrome, ie8, updated cs6, searched the web. I have rebuilt the app in air