I'm trying to reset my iPhone 5 but no longer have the email address iTunes is connected to

IM trying to reset my ipone 5. But my email address is no longer active so cant get my pass word back is there any other way I can reset my phone to factory settings .

This link will tell you how to change the email address for your Apple ID: https://www.apple.com/support/appleid/manage/

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I have an old app in my updates but no longer have the app on iTunes and iPhone 4s. How can i remove it?

I have an old app in my updates but no longer have the app on iTunes and iPhone 4s. How can i remove it? It is beyond annoying, as it constantly has the badge noticfication but can't update the app as it is no longer avaliable. Help!!!

Unfortunately the app isn't avaliable in the Australian store only avaliable to download in the UK store, very confussing as it is definitely not in my iTunes or on my iPhone. I don't understand how or why it managed to get to updates. I just want to delete it or at least get rid of the notification badge for it.

HT2731 I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do infix this

Please help
I no longer have the email address associated with my iCloud and do not remember my password. I created a new Apple ID but it does not match my iCloud. How do I fix this?

If you can't remember your password then see if you can get it reset via http://iforgot.apple.com
If you can't get it reset via that page then try contacting Support in your country and see if they can reset it for you : http://support.apple.com/kb/HT5699

I no longer have the email address that is suppose to be my rescue email address. I am not able to reset my security questions because of this. I need to know how to reset the rescue email address.

I no longer have the email address that is suppose to be my resuce email address to reset the security questions.
How can I reset the rescue email address if I don't have access to it?
Thanks,
Wareagleauburnfan

have a look at this support article.

Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thank you.

Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed. How can I change this to my existing itunes account so I can reset this phone? Thanks in advance.

I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer

I tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

i tried to play candy crush, but when i launch, app closed. I tried all (reset, restart, reload, etc.) I have the app on my pc, but even if i try to sync, the app do not apply on my iphone. When i load the app direct on my iphone, same proplem, can t open

Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?

I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed.

I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?

Disable your firewall/security software and try again.

HT5621 i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

i tryed to reset my phone and dont rember the password to old i cloud account and no longer have the email what do i do

What do you mean you no longer have that Email you can still try old Email that was used to set up IPhone
Go to Apple ID and click forgot password.
Bsydd Uk

My ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

my ipod will only charge when i fiddle with it and hold it in a weird position, i've tried a 2 new chargers but i still have the same problem, any ideas what to do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. (is this what you meant by charger?)
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I am trying to setup a new Apple ID but it tells me the email address I want to us is in use even though I have deleted it as the secondary address for mother id

I Am trying to set up a new AppleID but it tells me the email address I wish to use as the ID is in use. It was the rescue address for another account but I have deleted that. What do I need to do to get it to recognise the email address as a new one. I cannot set up iCloud without an ID

Email addresses can only ever be used once in an Apple ID. They cannot be deleted from one Apple ID and moved to another.

Hi everyone, I have received a new iphone today. I have an ipod touch but no longer have the computer it is synced to. How do I get my music from the touch to my new iphone? many thanks Anna-Marie

Hi everyone, I have received a new iphone today. I have an ipod touch but no longer have the computer it is synced to. How do I get my music from the touch to my new iphone? many thanks Anna-Marie

Joe Z in VA wrote:
First try this:
- Go on iTunes computer
- plug in the iPod
- authorize your device from store/authorize
- iPod / transfer from iPod by right clicking on the left pane
This will only transfer iTunes purchased music, not ripped CDs. and it is unnecessary now, as the music can just be downloaded from the cloud.

I bought an iphone from ebay however it is locked and i only have the email address but they wont reply

I bought an iphone from ebay however it is locked and i only have the email address but they wont reply to me. What can i do??

If the seller will not respond, contact Ebay and report the fraud. The device is most likely stolen.

Not getting email on MAcBook Pro, but receiving on iPhone. Getting message "Warning Recent errors logged" It repeatedly states "The Header From: address postoffice is not authorised - please go to control add PHP" But I only have 1 email address.

I am suddenly not getting email on my MacBook Pro, but am receiving e-mail on my iPhone. I'm getting message "Warning Recent errors logged" It repeatedly states "The Header From: address <postoffice> is not authorised - please go to control add PHP" But I only have 1 email address. I'm afraid to add anything on since I don't even know what this other e-mail address is. What should I do? And would this definitely be the cause of my not receiving e-mail?

I pressed check again and here is what appeared:
CONNECTED Apr 04 19:03:02.511 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CONNECTED Apr 04 19:03:02.513 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
CONNECTED Apr 04 19:03:02.526 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
READ Apr 04 19:03:02.556 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK <[email protected]>
READ Apr 04 19:03:02.563 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.566 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
CAPA
CONNECTED Apr 04 19:03:02.568 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
READ Apr 04 19:03:02.572 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
220 mail.hostingplatform.com ESMTP
WROTE Apr 04 19:03:02.585 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
EHLO 192.168.1.4
WROTE Apr 04 19:03:02.592 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
EHLO 192.168.1.4
READ Apr 04 19:03:02.610 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
-ERR authorization first
WROTE Apr 04 19:03:02.628 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
USER [email protected]
READ Apr 04 19:03:02.630 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
READ Apr 04 19:03:02.639 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
250-mail.hostingplatform.com
250-STARTTLS
250-PIPELINING
250-8BITMIME
250-SIZE 65000000
250 AUTH LOGIN PLAIN CRAM-MD5
WROTE Apr 04 19:03:02.648 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
AUTH PLAIN (*** 44 bytes hidden ***)
WROTE Apr 04 19:03:02.667 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
AUTH PLAIN
READ Apr 04 19:03:02.670 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
220 mail.authsmtp.com ESMTP Sendmail 8.14.2/8.14.2/; Fri, 5 Apr 2013 00:03:02 +0100 (BST)
READ Apr 04 19:03:02.671 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.691 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
PASS ************
WROTE Apr 04 19:03:02.698 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
EHLO 192.168.1.4
READ Apr 04 19:03:02.704 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
235 ok, go ahead (#2.0.0)
READ Apr 04 19:03:02.712 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
334
WROTE Apr 04 19:03:02.734 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:587 -- socket:0x1164f4730 -- thread:0x114a5a030
QUIT
WROTE Apr 04 19:03:02.756 [kCFStreamSocketSecurityLevelNone] -- host:smtp.elikann.com -- port:2525 -- socket:0x11444a6a0 -- thread:0x11827f160
QUIT
READ Apr 04 19:03:02.759 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
WROTE Apr 04 19:03:02.776 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
QUIT
READ Apr 04 19:03:02.799 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
250-mail.authsmtp.com Hello pool-72-93-40-57.bstnma.east.verizon.net [72.93.40.57], pleased to meet you
250-ENHANCEDSTATUSCODES
250-PIPELINING
250-8BITMIME
250-SIZE 52428800
250-AUTH CRAM-MD5 DIGEST-MD5 LOGIN PLAIN
250-STARTTLS
250 HELP
WROTE Apr 04 19:03:02.808 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
AUTH PLAIN ********************
READ Apr 04 19:03:02.822 [kCFStreamSocketSecurityLevelNone] -- host:mail.elikann.com -- port:110 -- socket:0x118296830 -- thread:0x10121d6c0
+OK
READ Apr 04 19:03:02.907 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
235 2.0.0 OK Authenticated
WROTE Apr 04 19:03:02.917 [kCFStreamSocketSecurityLevelNone] -- host:mail.authsmtp.com -- port:2525 -- socket:0x11824ca00 -- thread:0x1176c1ab0
QUIT

I choose send reset secure question but did not receive the email to reset

I choose send reset secure question but did not receive the email to reset

If it doesn't arrive within a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107119)

Hello. I can not remember my security question answers, and I no longer have the email that they are trying to resend them to. Any idea how I can recover the answers?

PLEASE HELP.
I can not remember the answers to the security questions and I no longer have the email that Apple is trying to send the answers to. Is there a way to recover the answers or have the email sent to a different address?
Thanks

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I'm trying to reset my iPhone 5 but no longer have the email address iTunes is connected to

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