I'm trying to reset my security questions and apple doesn't send the reset email to my rescue email address.

Just as the headline says. Keep trying to reset my security questions and apple will not send a reset link to my rescue email address.

Best thing for you to do at this point (if your email isn't showing up in the junk/spam folder) is to contact iTunes Support to have them reset your questions for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

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I can't remember my security questions and have no access to the recovery email address

I can't remember my security questions and have no access to the recovery email address

You won't be able to change your rescue email address until you can answer your questions, then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address to an account that you have access to for potential future use : http://support.apple.com/en-us/HT201356
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I am trying to change my security questions, and it won't send the email to my email.

It says it sent it to the email i am using, and it sent out the password change, but im not recieving the security question email. HELP

I am having the same issue, it just won't send the e-mail. The options that apple provides you are:
Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Basically it tells you to go through the link to manage your ID and click on the link to send you the email (which we all did and clearly it's not workin)
Then you can submit a form (which I did and was contacted but all they can manage to say is to call customer service as they are "not able to help" through e-mail. So the reply was to follow option 5, however I specified in the e-mail that I cannot call since I live in Costa Rica and cannot make international calls... THEY HAVE ME IN A LOOP I REALLY NEED TO GET OUT OF!!!!! If any one of you gets this issue fixed without calling, please let me know!

My apple id is shared with two younger siblings, they have changed the security questions and i do not know the verification email address and i can't change it. what do i do?

i do not know what the email that contains the answers to my security setting are going to... i just put itunes creditgs on my apple id. now i'm unable to purchase anything without the answers. ugh. help

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93221)

HT201363 I am trying to reset my security questions but it won't send to my email address

I am trying to reset my security questions but it won't send to my email address

If you already have a valid rescue email address, send the email to it, wait a few hours, and check the spam filter. If you don't, use the instructions in that article to contact Apple as if you had one security question and lost the Apple ID password.
(88619)

Ive forgotton my security questions but Apple do not have the right email to send all the reset information to? what do i do?

Ive forgotton my security questions but Apple do not have the right email to send all the reset information to? what do i do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97775)

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103501)

HT5312 I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?

I follow the steps to the manage my account page, then I get to my security questions and it doesn't give the option to send an e-mail to my rescue address. Can anyone help?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103693)

Forgot my security question and apple does not send email

forgot my security answer and apple does not send email for the instrctions to reset

Click here and request assistance.
(76924)

I have been trying for 8 days and I can't remember my security question and it won't send me a email to reset! What do I do?

Help me please I need my account opened ASAP!!!!

Hi shineypence,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Forgotten Security Questions' and fill in that you'd like your security
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB

I don't remember my security questions and it doesn't give the option for reset.

I do not remember my security questions and so I can not do in app purchases. Does anyone know how to reset them because it doesn't give me the option of resetting them.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114414)

HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

It would go to a separate rescue email that is different than your Apple ID.
If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

I forgot my security questions and it won't send to my email. Help:(.!

Ok I forgot both of my security questions and it says it will send to I••••@yahoo.com and it won't sent to my email. I just got my iPhone5 and I just put in a 25$ card and I can't use it.! Please help or send a reset to [email protected]

You're not talking to Apple. We can't re-set anything.

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

I'm trying to Chang my security question. But when I hit the reset its not sending to my email

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95537)

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email

I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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I'm trying to reset my security questions and apple doesn't send the reset email to my rescue email address.

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