I'm trying to restore my iPhone 4s but it won't except my iCloud password or id
Can someone please help?
I'm not sure what to tell you. With iOS 7, you'll need to provide the correct ID an password to proceed. You can try turning off Find My iPhone in Settings>iCloud. You will get the same prompt but perhaps it will accept your password this time.
Similar Messages
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im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help
Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David -
Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes & app store in settings but still not working...frustrated!
Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.
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I am trying to restore my iphone 4s, but encountered 3194 error code. Would appreciate any suggestions.
Possibly something is blocking Apple through iTunes from approving your iPhone Restore. Sometimes this is due to your computer Hosts File redirecting your request away from Apple. Seach your computer for Hosts, open this file with Word Processor program. If there is any reference to gs.apple.com this is the problem. This name and the number with it needs to be removed.
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i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.
More Like This
upgrade and restore error
Does anyone know how to fix "error code 1015" ?
What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?
unknown error 1015?
how can I fix my iphone with error (1015)
you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it. -
I tried to restore my iphone 6, but it failed
I tried to restore my iphone 6, but it failed, it is error 9
Hey Leonard,
If you are having an issue with being unable to restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Should the issue still be present, use the steps for that error code in this article -
Get help with iOS update and restore errors - Apple Support
In particular the section titled Check your security software -
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
I just completely restored my iphone 4 but when I connect it to my laptop to manage my iphone and everything on it and sync it like usual, it only goes back to the page saying "Welcome to your new iphone! Would you like to set up your iphone as a new i phone or restore your information from a previous backup?", then gives me those 2 options. Why won't it go to any other step/page for me to sync or manage everything I have on it?! I even tried restoring it again to see if anything changes, but it just wont get past asking me to restore it! How do I get to the main page for my device???
This commonly happens when a phone has been hacked to unlock the phone from a specific arrier or the phone has been jailbroken. If your phone is in either of these categories you will have to look elsewhere for assistance.
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It is trying to restore my new ipod from the backup cloud, but it keeps asking me for the passwords of three different itunes accounts, two i know are my friends accounts and I don;t even know whoose the third is. I must have some of their music on my library or something, but it won't backup without these passwords it seems. Is there a way to get around this? I have the music in my Itunes library and can listen to it all I want and burn it on cds but I cant get it to go on my ipod without their passwords. Can i switch it and just have it sync to my computer and not this icloud? My other ipod didnt ask me for these passwords when I tried to sync it.
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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I am trying to restore my iphone3g but I can only get to item 8 and then it stops and says ( could not be restored unknown error occured)
I cannot get to step 9 to complete restore and to reactivate my phone...I would appreciate any help thank You krisi do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings and i cant does anyone have a way to get around this and beat the error 1015 code.Sorry dean,
We do not provide support on this forum for jailbroken devices. You should do a Google search to see if you can get some help elsewhere.
Sorry,
GB -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings but it won't allow me.
What can i do?No support or assistance can be provided here for jailbroken devices.
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HT201413 TRYING TO RESTORE MY IPHONE 5 BUT ERROR 9 POPS UP. ANY SOLUTION ?
cannot restore my iphone 5 because error 9 shows up and process is interupted.
Hello Hallew419,
It sounds like you are trying to restore your phone but keep getting the message that the connection has reset. I would use the troubleshooting in the following article to help you get that resolved named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thank you for using Apple Support Communities.
Take care,
Sterling -
does anyone know how to restore an Iphone 4 to factory settings? I receive an error code 2001 and it won't restore ...now my I have a dead phone
Also look here.
http://support.apple.com/kb/TS3694#error2001 -
hi can anyone help me please ? im restoring my iphone 4 and comes up with error -1 im not sure what this means ?
Use the search button at the top right of the forum, this subject has been brought up in numerous thread already. Look for the green check mark.
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Yes, it's the same as a Flash Drive, and can be used to store anything you want. say i put a paper for class on it and i wana upload it on school computers do i have to load my ipod on the computers and take my usb or what?
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