I'm trying to set up my eprint and it's telling me i need to upgrade my product? help!!
How do I set up my eprint on a new HP Deskjet 3050A, I'm pressing the eprint button and being told I need to upgrade product? HELP!
Hi,
If you are still experiencing issues in enabling the web services or ePrint on the printer, please open the browser and in the address bar, please enter the IP address of the printer and hit ENTER. This will open the printer page, please click on network tab and click on Networking. Then click on Network Address (IP).
Under the DNS Address configuration, please select Manual DNS Server and in Manual Preferred DNS Server field enter 8.8.8.8 and in the Manual Alternate DNS Server enter 8.8.4.4 and click on Apply and close the page.
Wait for a couple of minutes and then try to enable web services or ePrint on the printer.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)
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