I'm trying to sign in to icloud on my laptop to access my itunes but it says my apple id is valid but wont open. I don't have an apple phone, I have an android phone. How can i get round this?
I am trying to access some of my songs on itunes on my pc but it's says I need to install icloud. I did this but it says I need to sync my phone but that is an android phone. It says my apple id is valid but still won't let me sign in. How can I get round this?
Enchanted1 wrote:
All this and I still don't have enough space on my startup disk, but that's another whole question!
No, this should be the number one thing you are concerned about.
Until you get this sorted, there is a good chance you may simply lose everything.
Do you hav ean external drive?
If so copy the entire /Music/iTunes/ folder to the external drive.
Then you can delete /Music/iTunes/ empty the trash and recover this space.
Do this then Apple menu > Software update.
Restart the computer
Then post back.
Similar Messages
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Trying to change my region from uk to New Zealand but comes up with incomplete pass how can I get round this ?
Thanks for the Clarification...
GlenieBoy wrote:
... method of payment is not valid in this iTunes Store as it's set to uk..?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.
I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I transferred my iTunes library from Window PC to MacBook pro and now I cant play songs that I purchased with an earlier ID and Password. How can I get around this problem?
Authorize the computer.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050 -
For some apps it seems impossible to determine the price before, or even after, installing them. How can I get round this?
Can you be clearer about what you're seeing? The price should be clearly stated up front... Is that not the case? Note that there may be additional taxes that will increase the final price, and that can't be included in that up-front listed price, since taxes are different everywhere.
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After connecting my 3gs phone to itune last night to download items and to get new updates my phone will not work, it says to add a sims card to phone but the sims is already in it. How can I get my phone to work?
Sounds like your iPhone was previously hacked/modified/jailbroken
and the update has relocked it to the original wireless carrier. If that
is the case, only the wireless carrier to which the iPhone is now locked
can unlock it.
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>Carrier?
What wireless provider do you normally use? -
I phone 4 32 gb
my phone got ran over by a car completely smashed it I need to retrieve data from it,
I cant power up but when I plug it into a laptop it asks to verify the phone how
can I do this with no front screen,I cant even replace the screen because the clip on
the back what the screen clip into is broken as well can anybody helploopy45 wrote:
my phone got ran over by a car completely smashed it I need to retrieve data from it,
I cant power up
If you can't power the phone up, you're not going to be able to get any data off of it. -
further to the outline in the description above - i cant play a dvd on my mac book it keeps spitting it out ?
Maybe some help here:
http://www.apple.com/support/appleid
http://www.apple.com/support/mac/app-store
https://iforgot.apple.com/password/verify/appleid
http://support.apple.com/kb/HE57
Sorry forgot the disk part.
You may have a dirty lens on the optical reader, you can try a DVD/CD cleang disk (available at most places that sell DVD/CD players, some canned moisture free compressed air, or a buisness card wrapped in a micro fiber cloth to try to wipe the lens clean.
Hope this helps -
I am trying to restore my Calendar from my Time Machine back up. I can get through the process but at the end I get a message that Calendars cannot be removed or amended as it is required by OS10, there does not appear to be any option to authorise the backup or change. How can I get round this roadblock?
I am trying to restore my Calendar from my Time Machine back up. I can get through the process but at the end I get a message that Calendars cannot be removed or amended as it is required by OS10, there does not appear to be any option to authorise the backup or change. How can I get round this roadblock?
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I have multiple emails associated with my i phone, but can't get my mac to associate some of the email names because it is associated with other apple id , but it's my id. how can i get around this?
- Try contacting iTunes for the password problem:
Apple - Support - iTunes - Contact Us
- For the other problem you can try a reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The next standard thing to do is to download/install a new app but you cant 'do that.
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Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I have given my old iPhone to a mate and now I can see what is going on inICloud on his phone. How do I get round this please?
he should stop using ur apple id.
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I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?
Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.
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My screen on my iPhone 5s 16g has broken and i just received a new one in the mail. i want to sync my old phone to iTunes so i can restore my new one, but cannot sync do to the fact that my screen is broken and i am unable to unlock the phone… how can i get around this?
You don't. If you use a 3rd party to "fix it" or attempt to do it yourself, Apple will reject the return and charge you the full price of the phone as if you had not returned it at all.
It's too late. You should have been backing up before it failed. -
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