I'm trying to switch to Encore CS6....

Hi,
I'm trying to switch to Encore CS6. At least that's the plan. I like all the features I've read about, and it would solve a lot of problems for me. BUT whenever I try to load a clip into Encore it just crashes. I'm running the latest Encore (according to Adobe Update) under OS X 10.8.1 (latest). Sure, my clip is about a 2 and a half hour movie, but that shouldn't be a problem for Encore right? It's supposed to be a professional piece of software now, righ? (As apposed to the previous versions.)
Thanks,
Bryce.

Actually I am on a PC - I saw this thread while on holiday and made a quick reply failing to notice he was using a MAC.
On a PC the easiest way is to run the Intel driver update utility: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
It is a basic driver for a computer and will be installed already on a PC (assuming it is correctly set up). If not you will have an unknown device in device manager. You can see which version is installed in control panel - programs and features. It will be listed as an installed item. Since I had this problem a couple of months ago I cannot tell you which version did not work I am afraid. I have not had major problems updating to the latest one (version 8) with Adobe software on any system.
I am a PC guy so don't know much about how updating individual drivers work on a MAC. I am guess you just get Apple to update the os - although I think this person is on the latest version.

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OSStatus Error = -35 while trying to 'Edit menu in Photoshop' using Encore CS6

While trying to edit my Encore CS6 menu in Photoshop I keep getting 'OSStatus Error = -35'. I contacted Adobe Support via chat and it was suggested that I add Photoshop CS6 to my computer since I use Photoshop CC. I added CS6 to my computer and I am still getting the same message. I don't see an option to tell Encore to use Photoshop CS6 instead of CC.
I am using Mac Pro (Late 2013) running Yosemite 10.10.2. I have a full Adobe Cloud membership. Not sure what other information might be pertinent here. I would greatly appreciate any help/support I can get in regards to this issue.
I've tried to use iDVD to create my menus, purely out of frustration and found that there are issues with it as well. I see that these authoring programs are not being supported or updated any longer by Adobe or Apple. I have purchased Wondershare Video Creator Ultimate to burn my dvd's but the menu options are limited at best. My goal is to create a simple custom DVD menu that looks professional using my own graphics.

This is a Mac operating system error, and not one that we see often. It is probably a reflection of permissions issues, not what version of PS you do or do not have.
Yosemite is not supported for Encore, but neither was Mavericks. Many of the issues in Mavericks appeared to be permissions. Most Adobe apps need read/write access, and those were not the defaults for the OS.
Some Mavericks users reported the following fixes their problems - I eventually assumed that somewhere in the process, it was fixing permissions. But perhaps it does more:
http://forums.adobe.com/message/6109315#6109315
And comments for these operating systems for Premiere Pro, Adobe Media Encoder, and After Effects may be helpful. (Encore does not have a support team that is active, so nothing official for it.) But there are specific bug fixes for these OSs in CC versions, so....
Monahan re Premiere permissions
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Kopriva re permissions and AE primarily:
http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

Problem starting Encore CS6

I have Adobe Production CS6. I am having problems starting Encore. It takes too long to start. On a quad core PC it starts almost immediately, on a second hex core i7 PC it takes ages to initialize transcoding. I tried installed elements for Encore CS6 that appears to have been only partially installed. The Dynamic link also has the same problem. Also, the sound is not transferring regularly. Sometimes it transfers other times it does not for the same Premier Pro CS6 project. Editing and creating a menu in Photoshop does not transfer to Encore. I have a problem that perhaps needs to be solved by reinstalling Encore.
What are my options to fix the problem?

Thank you for pointing me to where I can find the full library content. I did download what I believed was the correct download following Adobe instructions but it did not provide a full library.
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I do not know how this menu template works but I am hoping that it does provide a shortcut to create buttons in the layer process in Photoshop.
I find that Adobe support for answers to my questions is often like looking for a needle in the haystack. There is no url to lead me to where I can find such a menu template with layer prefixes, nor in the same artilicle does a url "Video about creating menus in Photoshop" shortcut point me directly to where the video is found. Instead, I find myself in the "Learn and Support" section expecting me to find it myself.
Is there such a menu template for buttons and where can I find it?

Encore cs6 crashes on my macbook pro when trying to use timeline

I have recently downloaded encore for my macbook pro and has been working fine apart from everytime I try to use timeline, either way I try to open it, it crashes. It also crashes when I try to preview the DVD.
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Process:         Adobe Encore [6793]
Path:            /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/MacOS/Adobe Encore
Identifier:      com.adobe.Encore
Version:         6.0.1 (6.0.1)
Code Type:       X86-64 (Native)
Parent Process: launchd [253]
User ID:         501
Date/Time:       2012-10-12 15:02:58.631 -0500
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          278910 sec
Crashes Since Last Report:           27
Per-App Interval Since Last Report: 67490 sec
Per-App Crashes Since Last Report:   15
Anonymous UUID:                      BDD562CA-42F3-3D62-B1C3-7FC2342E4DF1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000012498d640
VM Regions Near 0x12498d640:
    MALLOC_LARGE           0000000124700000-0000000124909000 [ 2084K] rw-/rwx SM=PRV
--> VM_ALLOCATE            0000000124909000-00000001249f0000 [ 924K] rw-/rwx SM=COW
    __TEXT                 00000001249f0000-00000001249f6000 [   24K] r-x/rwx SM=COW /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/Plug-ins/Common/TransmitFullScreen.bundle/Contents/MacOS/TransmitFullScr een
Application Specific Information:
Performing @selector(dispatchMenuSelection:) from sender DVAMacMenuItem 0x1171a4d90

Encore CS6 freezes when trying to open projects

Hi,
We are working with Premiere CC 2014 and for DVD authoring we use Encore CS6. Now, whenever I try to open a project or import a file, Encore freezes in and I have to force quit it. Already uninstalled and made a new installation, erased the Preferences - but to no avail.
I am working on a MacBook Pro, intel Core i7, 8GB, with OS X Yosemite.
What could be the reason?
Any advice would be very much appreciated.

Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html
Mac Yosemite and Encore https://forums.adobe.com/thread/1635427
-and https://forums.adobe.com/thread/1321191

I am trying to install Adobe Encore, but it has been discontinued. Can I install and activate a previous version using my Single App Premier Pro membership?

I am trying to burn and author a Blu Ray DVD. I do not have a usable version of Encore , as it has been discontinued. I currently have a Single App membership for Premier Pro CC.
I was advised to install Premier Pro CS6 as Encore comes with this package. I did this, and the software downloaded but an error message came up saying my membership had expired. I think this is because I do not have permission to run Preier Pro CS6 using my Premier Pro CC membership. How can I get the software using my current membership? Or do I need to upgrade my membership to a full Creative Cloud membership in order to use Encore?

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 will help
The bottom section of the link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

Can you have two copies of Encore CS6 running on the same computer?

I'd love to be able to have two copies of Encore on the same computer. While one copy is encoding and burning, I'd love to get another project started and encoding on the same computer and maybe, if possible, even start burning to a separate external burner. But first, I'd love to just be able to have two copies of Encore open on the same computer. I tried copying the Encore CS6 folder to a different drive and then running it but it says there's another Encore in session and this may cause issues with the hardware.
Windows 8.1 Pro
X99 5930k 6-core
32 GB Ram
GTX 970 4GB GPU
Thanks!

I can't imagine Encore being able to run 2 instances.
Build from Encore to an image (iso), and get ImgBurn. You can run multiple instances of ImgBurn and burn as many DVD/BDs as you have burners (including externals via USB or whatever). Send him a donation; his product is fantastic.
http://www.imgburn.com/
John Smith re avoiding unwanted addons in the download/install:
http://forums.adobe.com/thread/1322583

Encore CS6 is asking for a Serial Number when I have Creative Cloud

I have the same problem identified here:
http://forums.adobe.com/thread/1024884
I am running Windows 7 on a new Dell Vostro, have a subscription to Creative Cloud, have never installed a trial version of the software, and recently installed Premier Pro. The first time I try to run Encore, I get the two screens shown in that thread and repeated here:
"Adobe Encore CS6 cannot run in trial mode. Please relaunch the application and provide a valid serial number."
"Adobe Premier Pro. Provide a serial number."
I had previously got the problem identified here:
http://helpx.adobe.com/premiere-pro/kb/missing-sequence-presets.html
Following the recommendations fixed the problem, but still Encore has the same issue.
When I access this URL:
https://lm.licenses.adobe.com/
I get the message:
"Congratulations! You have successfully connected to Adobe License Management Server."
It appears this is a common problem, but there does not seem to be a common solution. For example, here:
http://forums.adobe.com/message/4677807
and
http://forums.adobe.com/message/4589055
I checked and have no "Hosts" file.
Further, here:
http://forums.adobe.com/message/4677888
I have found that waiting or rebooting the PC does not fix the problem.
Lastly, I tried that proposed here:
http://www.seangw.com/wordpress/2012/08/help-photoshop-cs6-asks-for-serial-number-after-si gning-up-for-creative-cloud/
And that did not work either.
Illustrator, Photoshop, and Premiere Pro all work fine.
So, what is the solution?
Update, 2012-11-06. I spent 30 minutes on a chat session with Adobe support. The support person told me emphatically that Encore is not part of Creative Cloud and can be obtained only by buying Premiere Pro and not from the Creative Cloud subscription. To prove the point, the support person pointed me to this page:
https://creative.adobe.com/apps
Now on that page, Adobe has done something clever and stupid. If you view the page with XP (for example), it does not show Premier Pro because Premiere Pro works only on a 64 bit OS. If you view the same page under Windows 7 it does show Premiere Pro. I think it would be better if Adobe showed the application (possibly greyed out) with a note that it cannot be installed on the PC that is viewing the page. Well, I was having the chat on my laptop (running XP) and I guess the support person was also on XP so the case was proved!
But I sent him a link to this page:
http://www.adobe.com/products/creativecloud/tools.html
However, the support person told me I needed to contact sales. I called them and asked the support guy to wait on the chat session until I had an answer. The lady in sales said that Encore is definitely included in Creative Cloud. But as I was about to relay that information to the support person, he ended the chat session!
The pleasant lady in sales said she would transfer me to phone technical support. I was on hold for 60 minutes and had to quit to go and do a task.
Perhaps this will be resolved and I shall update this thread ...

I got help with this problem.
You only need to sign out from the creative cloud. Go to preference, sign out. Open Premiere Pro CC, help sign out.
Then re-open premiere pro cc and sign back in, and you should now be able to open encore as well!
Worked for me!

Video's audio out of Sync once imported to Encore CS6

Hello Everyone,
I'm having some issues with Encore CS6 on my iMac running OS X 10.9.5.
I'm trying to burn some video that i've captured off of VHS using Elgato Video Capture. It outouts the files as .mp4
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I even tried using Adobe media encoder to convert the .mp4 to MPEG-2 outside of Encore and the audio was still out of sync. I even tried cutting a bit of the audio off at the front because it seem to be just a little slower, and it worked for the first 5 minutes then it became un-synced again.
Does anyone have any idea's as to whats going on? Or has experienced this problem?
Thanks,
Angela

Hi Stan,
Unfortunately it wouldn't let me selected the tree view. I did find a text view that has way more information. As for the length of the Audio and Video lengths there both 1h 23mn.
And below is for the MPEG-2
Thanks for all your help!
Angela

Is anyone running CC with Encore CS6 in Windows 8?

I won't re-hash the angst or that the FAQ states that Encore won't be supported past Windows 7 SP1. So theoretically, even a Windows 7 patch to SP1 might break it....
But I am wondering if anyone is running CC with Encore CS6 successfully on Windows 8? I keep seeing all the posts taking everyone to the FAQ on how to install Encore with creative cloud and how all is well.....but how comfortable is a user going to be when moving to Windows 8 with no guarantee it will still work?
BJBBJB1

I'm running on Windows 8.1 and so far so good. But some professional clients (including myself for personal projects), and especially consumer clients are not quite ready to move away from disks 100%. EOL for Encore at this point is too rash a decision. Must we switch to less sophisticated disk authoring apps that are still being updated?

.m2v files not working in Encore CS6

When I import .m2v files to the timeline, some of them (only in the video track) are not showing. I tried to open them on other programs, like Windows Media Player, and they won't open too. BUT... when I tried to work with these files in another computer and another version of Encore (mine is the one that comes in the CS6 Master Collection), they seemed to work fine, and I could finish the DVD authoring. What could be the problem?

Sounds like a codec issue - present on one computer, not the other.
In the "bad" computer, Encore is activated, right?
Can you play one of the m2v files from the Encore library? Example, on my pc, C:\Program Files\Adobe\Adobe Encore CS6\Library\Entertainment\NTSC\NTSC_Nightlife.m2v

Why Poor DVD quality Encore CS6 with Sony FS100 MTS files from PPro CS6

I am using PPro CS6 on a MAC Pro Quad zenon with Boot Camp. On PC side I was using PPro CS6 & Encore CS6 with MTS files from Sony NX 5U with NO Problems.
I just started using a Sony FS100 recording 1080i (60) format MTS files. When I Dynamic Link to Encore, the quality of the image is very soft compare to image from previous
projects with MTS files from Sony NX 5U.When I open a previous NX5U project, it still displays and creates an excellant dvd.Need help in solving problem.

Thanks for the advice. I tryed your method with same results.
I then tried changing project quality settings with somewhat better results
but not good enough results.
I looked at some of my previous dvds that used mts files from my Sony NX5U
and the quality was much better
that any results I am having using the Sony FS100 mts files. Even still
pictures do not look good now in Encore.
I then tried using Roxio Creator 10 Pro to make a dvd.
The results were excellant! Video files and stills are great.
I noticed that Encore CS6 is using the "Main Concept" codec to transcode.
Has something changed in the basic
settings with my Encore and can I reset my Encore to original defaults???
Any advice would be welcomed...Thanks again.
Tom

Adobe Encore CS6 won't open & keeps crashing on my Mac

Hoping someone can suggest something here as I'm stuck.
I have been happily using Premier and Encore CS6 on my Mac OS X (Version 10.7.5), until last night when I tried to open Encore and it wouldn't open. It starts to load, then it crashes and gives me the crash report.
I have tried uninstalling encore and re-installing it, I have tried uninstalling my entire Master collection and re-installing it - but it still does the same thing. I don't know what has changed!! - I don't recall seeing any updates that may have changed things.
Please help people, I use this program for my business, and at the moment my business has ground to a halt.
Stu
Stu Art Video Productions

>gives me the crash report
Do a screen dump and post the screen image here http://forums.adobe.com/thread/592070?tstart=30
Do not post a long crash report... just the screen with the full text of the crash report
More hardware information might also help Information FAQ http://forums.adobe.com/message/4200840

Encore CS6 keeps crashing on dvd build

I'm desperately trying to make a DVD for a corporate client. Encore keeps crashing while transcoding on build.
Any ideas?
Process:         Adobe Encore [347]
Path:            /Applications/Adobe Encore CS6/Adobe Encore CS6.app/Contents/MacOS/Adobe Encore
Identifier:      com.adobe.Encore
Version:         6.0.1 (6.0.1)
Code Type:       X86-64 (Native)
Parent Process: launchd [149]
User ID:         501
Date/Time:       2013-04-18 15:25:56.384 +0200
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          503569 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 30957 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      EEBB233F-0ABB-0FC8-1CAF-747A7DB93AD9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x00007fff890e6d46 __kill + 10
(full crash report available)

I'm on Windows, but I do have some saved Mac discussions... one of these MAY help
Mac and Root User http://forums.adobe.com/thread/879931
-and http://forums.adobe.com/thread/940869?tstart=0
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

Encore CS6 Flash Export problem

Hey There!
I am having a problem with my encore CS6 flash exports.
The DVD menus are shown the right way in the browser but, when I select a video to be played, the flash player shows me the video controls but no video. The background stays grey. I've tried exporting FLV and F4V and the problem is the same.
It looks like the link in the XML is not good. The videos are in the folder exported by Encore and they play well in VLC. Do you have to edit the XML file to make this work? I guess not...
Maybe reinstalling everything? Because from my perspective, it looks like it is an easy procedure and it should work.
Any help would be appreciated!
My specs:
- Mac Pro late 2013 with Maveriks 10.9.4
- Safari 7.05
- Encore CS6

The Encore structure puts the flv in a "sources" subdirectory under the level with the index.html.
As long as the user has not modified anything, the path should be okay.
Nicolas, confirm that the directory with index.html file also has a subdirectory called "sources," and that that is where the flv/f4v is.
My suspicion for many users with a local, but not web problem, are having a local permissions issue.
One user reported fixing a similar problem by removing odd characters in the filenames. The theory was that the characters were breaking the xml linking.

I'm trying to switch to Encore CS6....

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