I'm trying to sync my iPhone 4S to my new Windows but it says that my computer is not authorized.
Trying to sync already paid for songs onto my iphone 4s but it says that my laptop is not authorized to sync purchased songs. I have already authorized it so I have no clue what to do. Help please.
What version of OS X do you have on the computer? Also, is the iPhone being recognized in iTunes?
Similar Messages
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I'm trying to sync my Iphone to get some new music but getting error message 'itunes was unable to load data class info'. How do I fix it (my husband's 2 devices work fine on the PC). It's driving me mental and has stopped me putting anything new on for months. Help!!!
http://support.apple.com/kb/TS2690
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I'm trying to retrieve contacts from iCloud on my new samsung but it says that there is no back up data in my account
If your contacts are on icloud.com, download them as a vCard as explained here: iCloud: Export contact information as a vCard. Then import them to your phone as explained in your manual. If you aren't able to, you can create a Gmail account and import the vCard to Gmail as explained here: https://support.google.com/mail/answer/183711?hl=en, then add the Gmail account to your phone and sync your contacts from Gmail.
If they aren't on icloud.com, I'm not sure how you would access them from a backup on a Samsung, even if there was a backup. -
HT1977 It says that my computer is not authorized to sync apps to my ipod. How do i authorize it?
It says that my computer is not authorized to sync apps to my ipod. How do i authorize it? It tells me "go to store>authorize my computer" But i cannot find this anywhere!
Open iTunes and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
See Here for full details...
About authorization and deauthorization -
why do I keep having the problem of authorization. I only have 3 devices authorized when I am allowed 5. I can't sync my I Phone 6 plus on I Tunes. When I try to sync I get the message that this computer is not authorized and I have to go to the store tab and authorize the computer. I do that and then get the message that this computer is already authorized. I try to sync again and get the message that this computer is not authorized and go yo the store tab. It's a never ending story. How do I fix this?
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
okay, so i just updated itunes to 10.4.1 and noticed my iphone was still 4.2.10
but when i click update it says 4.2.10 is the current version....i want to update it to 4.3
can anyone help?If you have a Verizon phone, 4.2.10 IS the latest update. A cursory search of this forum would likely have gotten you the answer much faster.
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Okay, so I have been having trouble with my mail application all week. The window refused to open and would not quit. Today, I tried to shut down my mac and a pop up window told me that I was unable to shutdown because mail was open. After using a key combination, I successfully was able to quit mail with force quit. Then I was able to shut down with out a problem. However, upon rebooting, my computer refused to let me loggin. I put in my password correctly but then the rainbow pinwheel showed up and stalled for a minute and then my screen flashed and the gray screen reappeared, expecting a password. I tried turning it off and back on again with no luck. I also reset my password after reading a similar discussion, but I still can't log in. How can I fix this?
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2)
Avast! Uninstall -
I am unable to play a number of songs in my music library on the computer...I keep getting the message that this computer is not authorized...I have authorized this computer...I get a message saying that we have 3 of 5 available computers that are authorized...what should I try now?
Have a look here http://support.apple.com/kb/TS1389
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how do i authaurize my computer to download music from itunes?????
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(92261) -
Can anyone help?
All the devices are upgraded to version 5 which itunes says is the latest version. It seems that when I change my mobileme account to icloud on the mac it does not accept it. When I open icloud on the systems menu it says I must move my mobileme account to icloud but I have already done that. All that seems to work is the find your devices app.
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I cannot sync my iPhone with iTunes for Windows. Even if the computer is authorized, it keeps on displaying an error message that tells that this computer is not authorized. I already tried to do the resolutions you have given in case this situation happens.
It's an endless circle.
See if these instructions help: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
I'm trying to sync my iphone in IPhoto. I get this message "your MobileMe account information is not correct". "The provided login or password is not valid." when I click on the "Open MobileMe Preferences" button, it doesn't take me there. Help please.
Mobile me has been discontinued for over a year. What system and iPhoto versions are you running?
How are you trying to sync? With Photo Stream or thru iTunes?
Do you have an iCloud preference pane in your System preferences?
Do you meet the minimum requirements for iCloud and Photo Stream?
iCloud: System requirements
iCloud: Photo Stream FAQ
OT -
I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.
Were some of the songs purchased from a different itunes account?
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i'am using iphone 5, i tried to update the ios 8.0.2 using the shift key in itunes update @ windows 8 i have the file which i downloaded, but it says that firmware version is not compatible. what can i do for it . help me friends
Hello vinoth1986,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning update issues:
If you can't update or restore your iPhone, iPad, or iPod touch
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I'm trying to restore my iPhone 5 iOS 6.0.2 but it says I'm unable to because my backups aren't compatible because they're iOS 6.1. Please help!
You can restore to a backup made on a device running a higher iOS version; it must be the same or lower. Update your iPhone 5 in iTunes, set it up as a new iPhone, then go to Settings>General>Reset>Erase All Content and Settings to erase the phone. Go through the setup screens again and when given the option, choose Restore from iCloud Backup. After updating you'll be able to restore to your backup.
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