I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

Try going to Settings>Store and sign out and sign back in.
It also could be due to an Apple server problem. and yu will just have to wait and try again.

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I want to update to ios7 on my ipod touch, but it says that it's already upated to the current ios 5.1.1, why?

I want to update to ios7 on my ipod touch, but it says that it's already updated to the current ios 5.1.1, why?

You have a 3G iPod. Those can only go to iOS 5.1.1. Its hardware does not support a higher iOS version.
The 4G only go to 6.1.5.
Only the 5G can go to iOS 7

I am trying to update my ipod touch but it says that the update was corrupted during download

I am trying to update my ipod touch but it says that the update was corrupted during download

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
- Try when connected to another network

I'm trying to update a 32gb 3rd gen iPod touch and it says "make sure network settings are correct and network is active". I'm definitely connected to the network. What should I do?

I'm trying to update a 32gb 3rd gen iPod touch and it says "make sure network settings are correct and network is active". I'm definitely connected to the network. What should I do?

Try disabling the computer's antivirus and firewall.

I am trying to download a free app and keep getting an 'unable to download application' saying I have to sign in to the iTunes store...and I have! What else can I do?

I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?

We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.

HT4623 I am trying to update to ios6 on my iPad 1, but it says that all updates are current at ios5.1.1

I have an iPad 1 and am trying to update to ios6, but the software update button under General Settings states that ios 5.1.1 is current and won't update.

That's correct. The first generation iPad is incapable of running iOS 6 or newer.
(86937)

For months now I have been unable to connect to the iTunes store on my Windows 7 64-bit PC. Tried everything. Windows firewall is replaced by McAfee firewall and I enabled full access there for iTunes. What else can I do to fix this?

Here's the diagnostic info, with serial numbers removed:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 620
iTunes 11.1.2.32
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number xxx
Current user is an administrator.
The current local date and time is 2013-10-30 13:38:23.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
Plug-in Name:          WhiteCap
Plug-in Loaded:          Yes
Plug-in Version:          0.0.1
Plug-in File Version:          Unknown
Plug-in Path:          C:\Program Files (x86)\iTunes\Plug-ins\vis_WhiteCap.dll
The drive F: HL-DT-ST DVDRAM GE20LU10 Rev FE05 is a USB 1 device.
iPodService 11.1.2.32 (x64) is currently running.
iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:xxxx
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {xxxx}
Description:          Dell Wireless 1502 802.11b/g/n
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {xxxx}
Description:          Realtek PCIe GBE Family Controller
IP Address:          192.168.0.103
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Wed Oct 30 12:39:21 2013
Lease Expires:          Wed Nov 06 11:39:21 2013
DNS Servers:          192.168.0.1
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall. NB - Only McAfee Firewall is on. Control panel no longer gives access to Windows firewall
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-08-09 00:02:52.

Can someone please respond to my request for support? I tried the provided correct answer at https://discussions.apple.com/message/11561783#11561783 but it did not work.
I also got a MSFT tech support person to remotely look at my machine, for what its worth, he said the registry file is fine and to contact Apple support.
Any help would be very much appreciated.

After updating my Iphone 5 to IOS 7 my imessage says "waiting to activate", I have reset the network settings what else can I do to fix this problem?

After sucessfully installing the new IOS 7 software on my Iphone 5, my imessage will not work. It has the message "waiting to activate". I have reset my network settings several time and turn my phone off and back on. What else can I do to get the imessage back up and running?

To sync an iOS 7 device you need to be running iTunes 11.1.1; iTunes 10.6 is way too old and won't work. You need to install iTunes 11.1.1, but to do that you need to be running at least Mac OS X 10.6.8.
So you need to do the following:
1. Upgrade your Mac to at least OS X 10.6.8 (later preferably, but 10.6.8 at the miniumum).
a. Check first to see if your model Mac can be upgraded, check that it has enough RAM and so forth (2GB at the least, more if possible).
b. If you can't upgrade your Mac, or don't want to, then you will have to buy a new Mac with the latest version of OS X (currently 10.8.5, soon to become 10.9) and iTunes 11.1.1
2. Install iTunes 11.1.1 on your newly upgraded Mac.
3. Sync your iOS 7 iPhone with iTunes.

Ok im trying to install a app on my ipod touch but when it ask for a security code i enter it then it says that its invalid when its not

i need help with my ipod fast please

Go here and select iTunes Store Account and Billing:
Apple - Support - iTunes

HT6058 I have tried and tried to update. I cleared almost all pictures, and deleted games. It still says the same thing. I still have 5gb. What else can I do?

I have tried and tried to update. I cleared almost all pictures, and deleted games. It still says the same thing. I still have 5gb. What else can I do?

Try this:
1. Backup iPad
2. Restore to Factory Default (Settings>General>Reset>Erase all content and settings)
3. Update to IOS 7.0.4
4. Restore from backup

TS2446 im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

im trying to change my password for my apple id but its says that my account has been disabled for security reasons, how can i solve this problem?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps.

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps!!!!!

Fix iOS Apps Stuck on “Waiting…” During Download & Install
Fix iPhone Apps Stuck "Waiting" During Installation

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this?

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this? Someone please help!

Try using Google's DNS instead of the one your IPS is providing.
- To change on the iPod go to Settings>wifi and change the DNS to 8.8.8.8
- For the computer see:
Public DNS — Google Developers
- Did anything happen to your router right before this started? Maybe the router is blocking the port used.

After I update to ios5 and I am trying to update my apps on my ipod and its asking me for my password but the username has my old username on it

After I update to ios5 and I am trying to update my apps on my ipod and its asking me for my password but the username has my old username on it

You can go to Settings>Store and log out of one account and log into another. However, apps are tied to the account that originally purchased them. You have to use that account to update them. Also, if you have apps from more than one account that need updating, you have to update them individually using the correct account until the ones left are from only one account. Then you can update all.

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on running javascript

When firefox checking for updates and updates found but due to proxy restrictions it unable to download the updates then it continue trying to download that and this time it creating problem on executing javascript and raising errors.

What are the error messages you are seeing?

I'm trying to update an app on my iPod touch but it says that it's unable to download the application at this time. I've tried everything what else can I do to fix this problem??

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