I'm trying to update iPhoto and it keeps telling me to sign in even though I am already signed in. Suggestions?
Any suggestions?
Well, that is probably becasue you owe a debt or something similar.
Check with
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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i just updated my mac book to 10.6 says its the latest update and i tried to update iphoto and says i need 10.7 but my compture says 10.6 is the most up to date. Help
Software, as in applications, maybe. Software as in Operating System, heck no. We're now at 10.8 level, you're two levels behind. Latest iPhoto, as in v9.3.2, is part of iLife'11 and needs a minimum of Lion 10.7 to run.
Since Mountain Lion 10.8 came out, Apple has dropped support for Snow Leopard 10.7, since they only maintain the latest two versions of the OS. So you will be seeing more and more of these "unupgradeable upgrades" in the coming days. -
I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.
Dear Brother David,
You are way out of order and actually just wrong and seem to lack any empathy or understanding for users, let alone anything other than text book/google regurgitations.
I thank you for highlighting your illusions of granduer and for your wonderful, thoughful and intelligent insults.
I re- post a fix below that worked for me:
As a user and you may find this bug, you can either ring apple or try the below,
All my apps now appear in the purchases section of App store and iMovie also updated itself.
I have only one ID software is presinstalled and software was "not hidden" or even showing...I just got various error messages and ID errors.
It was not spotlight indexing either.
cheers
"sls6
Re: App Store: says You cannot update this software since you have not owned the major version of this software - when it came with the computer!!
Mar 19, 2013 10:04 AM (in response to amala.amilo)
I had a similiar problem that I fixed doing this:
Close Mac App Store
Go into this folder
/Library/Application Support/App Store
Drag this file to the desktop
adoption.plist
Repen Mac App Store and log in
If it fixes your problem, great, if not, you can move the old adoption.plist file back"
from:
https://discussions.apple.com/thread/4728740?start=0&tstart=0 -
I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I tried every thing on Adobe's site to fix the problem with the same results always. I went to Mac's site as well and was told to go to Adobe for a solution. It worked fine since a new Mac in Feb. ,but it will not update now so no Flash Player ay all. Thanks for any help.
[discussion moved to Installing Flash Player forum]
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I am trying to use "screenr" and it keeps telling me it cannot detect Java even though I have downloaded and updated Java? What is going on or what might I do to correct this?
ThanksFirefox needs 32-bit plugins, so you'll need to install 32-bit Java for Firefox.
No, you can't change Firefox from 32-bt to 64-bit. There is a Nightly 64-bit version (alpha) of Firefox, but it is used only to test for regressions until development is resumed. -
i am trying to set up the ipod to my email account and it keeps saying it won't work, even though we have confirmed user name and password. Any advice?
Try deleting the account from the iPod and try reentring all the information again. A lot of times it is easier to reenter the information rather than trying to find and correct the error.
Try Googling for how to setup the email account for your provider on an iPhone. You can try for an iPod Touch but frequently that does not exist. -
iMac OS X 10.9.4
3.06 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
I updated the system to OS X Mavericks and now I cannot open iPhoto with all my pics in.
I trying to update iPhoto 9.5.1 and this note appears:Make sure you're logged in to the App Store with the same Apple ID that you used to download and install Mavericks. If necessary, log out of the App Store and log back in.
If that fails contact the App Store support personnel via the link circled in this screenshot: -
I am trying to update the apps/games on my Ipod, and it asks me for my password, which is fine, but then it tells me thatmy security code for billing is not valid, which it is, even though I am not purchasing anything, just doing the update notification. So I go to account setting and redo my billing information and it keeps telling me my 3 digit security code is wrong. Do I need to restore my IPOD or what I am so frustrated!
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
I've been trying to update my Iphoto, Imovie and my Moutain Lion software to 10.8 for months. I keep getting a message to log into you account you purchase it with. THe software came with my computer therefore where do I go from here bc it will not update?
Use the Support link on the App Store. http://www.apple.com/support/mac/app-store/
As cbs20 alludes, if you didn't buy it new, those apps are registered with the previous owner. If you are the original owner, the support people should be able to help. -
Im trying to update imove and i keep getting an error message
Im trying to update the imove app for my mac and it keeps tellme that there is an error. What do i Need to to do fix this
Hi
Please - You must tell much more. This is close to the Q: Something is Wrong - What's it ?
What did the message say ?
What version of iMovie do You have ?
Up-dated to ? iM'13 (vers 10.0.3) ?
What Mac OS version ?
Free Space on Start-Up (Macintosh HD) ?
Just as a start.
Yours Bengt W -
I am unable to view videos. I keep getting blocked plugin signs. How can I fix this problem?
What if the latest plugin is the problem? I installed the latest version and now it does not work.
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The subject says it.
I already installed the update but it keeps poping up.
What can I do to shut it up ?
Or didn't I install it properly ?
One thing to note - I installed the update on battery power only (even though not recommendet I know).
But the screen went grey like it says in the instructions etc.
Thanks a lot in advance,
MichiHello michihauer,
The system will, indeed, need to be connected to a power source for the update to actually install. The grey screen was likely an attempt to install the update that was abandoned as soon as the system identified that it was not connected to an external power source.
Thunderbolt Firmware Update v1.2
http://support.apple.com/kb/DL1653
Do not disturb or shut off the power on your computer during this update. Note: Your computer must be plugged into AC power for the update to install.
All the best,
Allen -
Try to print from within iPhoto a thumbnail & I get message that there are no themes installed. They are in iPhoto folder and a folder of themes is in the library/ application support. I rebuilt iPhoto data base using iPhoto rebuild. No change, also rebooted hd.
Can someone straighten me out here?
Thanks
DICKSTER-----Restoring iPhoto 9 (11) Themes
First look in your HD/Library/Application Support/iPhoto folder for a Themes folder. If there is one there move it to the Trash. Also look in your Home/Library/Application Support/iPhoto folder for a Themes folder. If there is one move it to the Trash. Reinstall iPhoto as described below:
1 - delete the current application.
2 -files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
3 - mount the disk that iPhoto 11 came on, either an iLife 11 disc or the system disk that came with your computer and do a custom install selecting only iPhoto.
If iPhoto 11 came with the computer then double click on the "Install Bundled Software Only" file and do a custom install.
Apply all of the latest iPhoto 9 (11) updates followed by a repair of disk permissions with Disk Utility. Also make sure you're running the latest Quicktime version.
OT -
plug ins are allowed on my imac.i need to use mymaths.co.uk but still get blocked plug in after downloading adobe.any suggestions would be appreciated
Hi afwind,
Welcome to Apple Support Communities.
Do you have another computer that you could try restoring the iPhone on? It looks like you've tried most of the suggestions in the article linked below, which provides tips for resolving the update and restore alerts that you mentioned.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Cheers!
-Jason -
This started about two weeks ago. I had been using personas and firefox without any trouble, but now it takes 5x's as long to load if not longer and the persona I've chosen from my previous web visit is not up, but rather a default persona is.
== This happened ==
Every time Firefox openedYour settings are not saved. try with new profile.
Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
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