I'm trying to update my iPhone 4 operating system
I have a PC with Windows 8. I'm trying to update my iPhone 4 to iOS 7 but I can't iTunes to connect with the phone. I'm using a USB port. I just updated itunes to 11.1. Any advice?
If you still have difficulty with iTunes recognizing the iPhone after restarting the computer, take a look at the instructions in this support document. iOS: Device not recognized in iTunes for Windows
While the OTA option suggested by Briansyddall is valid, if you are having trouble with the device being recognized in iTunes, it would make it impossible to restore to the backup if you have it in iTunes. And, if there is a problem with the OTA update, you would have to correct it with iTunes and the computer and if it was not being recognized, it just compounds your issues.
Similar Messages
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How can I restore my iPhone 3Gs after I tried to update to the new operating system.
I tried to upgrade my 3Gs to the new operating system(IOS5) and I got some kind of unknown error. I told iTunes to do the back up before doing the upgrade. The phone is stuck in restore mode with the "connect to iTunes" logo displayed.
I have the latest version of iTunes on my computer. I've restarted my computer. The iTunes doesnt seem to see the iPhone, but when I connect the phone to the computer I hear the recognition jingle by the comoputer, the one you hear when when a piece of equipment is connected to the computer. In addition, when i look at "my computer" I dont see the iPhone in the selections of items connected to the computer.
I have tried all the reset proceducures with turning the phone off and using the home key.
Does anybody have any suggestions?Hi,
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
Need to update my iphone 4 operation system
Bought my iphone 4 in sept 2011...have not updated my operating system since then...I need to find out how to do that...
Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device. It will be updated to the newest iOS release supported by the device’s hardware, which is iOS 7.0.6 for devices with at least 512MB of RAM.
(101871) -
I've been hppily usingtoday until about half an hour ago!!!
It updated the O/S, then I went about connecting to I-Tunes, after a while it flashed up on I-Tunes "There is no SIM card installed in the I-Phone you are attempting to activate - please disconnect and try again..."
I've tried taking it out an dputting it back in several times!!
The phone now just says "no service"..
Thank you for any help!!! -
The full message said:
There was a problem downloading the software for the iPhone "Judy's iPhone 4". The network connection was reset.
Make sure your network settings are correct and your network connection is active, or try again later.
I am trying to update the iPhone for my grandmother, Judy, as I am leaving for Paris on Wednesday night and we want to have Facetime installed on her iPhone before then, so we can stay in contact with each other. It is the simplest way for this to happen but the program simply will not allow me to update her iPhone.
Is there any way to get past this error and update her iPhone? Any help will be greatly appreciated.Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
after trying to update my iphone 5 to ios 7 via itunes my phone will not work at all, all i have is an itunes logo and cable logo on the screen HELP!!!!
you'll want to restore it using itunes and recovery mode
http://support.apple.com/kb/ht1808 -
I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?
You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.
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How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
First in German:
Ich hab heute versucht mein Iphone 5 auf das IOS 7 zu installieren - böser Fehler, ich hab jetzt immer und immer wieder die Fehlermeldung 3014 gekriegt (einmal die 21, aber das war beim 3. Versuch, seitdem nur 3014). Mein Iphone befindet sich jetzt im Wartungszustand und kommt nicht mehr raus...
Ich hab auch schon so ziemlich alle Vorschläge auf der Seite, zu der mich die Fehlermeldung führt ausprobiert, ausser das mit dem Router - weil sich dessen Firewall nicht ausschalten lässt (ist ein W723V Typ A von der Telekom) und weil ich nicht weiß, wie ich da irgendwas mit dem Server gs.apple.com konfigurieren kann - das bietet die Benutzereinstellung von dem Teil nicht an - und ich hab auch die Firewall von meinen Norton 360 nur ausgeschaltet und nicht deinstalliert, da ich nicht weiß, ob ich den nochmal installiert kriege - ach ja - und einen anderen PC hab ich nicht ausprobiert, weil ich um 23:50 Uhr Nachts nicht bei anderen Leuten einfallen kann...
Hat jemand einen Tipp, wie ich das beheben kann, bzw. wie ich rausfinde, ob es jetzt am Router, am Norton oder am PC liegt? Alle Software ist übrigens aktualisiert - was noch nicht aktualsiert hab, hab ich ausgeschaltet - aber nichts hilft!
Alles andere bei Itunes funktioniert super - also ich kann Musik kaufen und abspielen - im iTunes - IPhone geht ja grad net...
Danke!
Now in English:
I have tried to update my Iphone 5 to IOS 7 today - grave mistake, now I keep getting error message 3014 (once I got 21, but that was on try 3 - and since then I keep only getting 3014). My iPhone is now in "support mode"? - sorry, I don't know what "Wartungszustand" is in Englisch - however, the iphone is not usable anymore and when I connect it to iTunes it tells me that it detected that the iPhone is in "Wartungszustand" and I need to restore it to the settings with which I bought it - which is not working because it keeps giving me the 3014 error message.
I have tried everything that the website the error message sent me to has listed - except for the following:
- the stuff with the internet router, because in the settings it is not possible to switch of the firewall, and I have no clue how to tell it to allow access to gs.apple.com - there is no option where I can put in an address like that!
- deinstalling my Norton 360 firewall - I have switched it off, but I am not willing to deinstall it, because I have no clue if I get it up and running again - and how...
- using another person's computer - because it is midnight and I can not run down the only person's door, who I know has an iPhone at this time of the night...
Does anyone have an idea how I can find out which programm is causing the trouble? Or if it is really only related to the "Wartungszustand"? - All software is up to date - that which wasn't I already updated earlier this evening.
Oh - and itunes works fine otherwise (downloading and playing freshly bought music...)
Thanks,
LörchenJa... auf alle mögliche Art und Weise... auch mit Hilfe vom Telefon-Support...
Am Ende hat jetzt doch nur geholfen, dass mir meine Kollegin ihr MacBook geliehen hat - darauf konnte ich mein iPhone wiederherstellen - das seltsame ist nur .- ich hab dann auch gleich mein iPad auf iOS 7 akutalisiert (wo ich den Hilfsrechner schonmal da hab *ggg*) - hab's aber erst mit meinem Windows Vista probiert - DA hat es einwandfrei funktioniert... vielleicht war das Update für's iPad (immerhin knapp 20 MB weniger) grad noch klein genug für meine alte, lahme Windows-Gurke? Oder das MacBook nebendran hat es eingeschüchtert?
Keine Ahnung! Werde mir demnächst ein Apple-PC kaufen - das war eh geplant...
Trotzdem Danke an alle, die mir helfen wollten!
LG
Lörchen -
I have tried to update my iphone and when it come to the sync part my iphone 4 turn off and is now stuck on the connect to itunes symbol. i have tried to restore it and it keeps telling me my internet timed out which its wireless so it cant have. can anyone help??
Connect to iTunes and follow the information from this support document http://support.apple.com/kb/HT1808
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I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!
http://support.apple.com/kb/TS3694#error1
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i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on, i tryed to update my iphone and now my phone screen show the itunes logo with a wire and won't turn on
Did you try to connect in recovery mode to your computer, explained in this article?
iOS: Unable to update or restore -
I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!
Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.
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I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work now.
I tried to update my iPhone 4s to the ios 6 and it wouldn't download and my phone will not work. I started the download and it said that it had 6 hours remaining, so i just left it overnight. The next morning it was working fine, but the ios 6 didn't download. I looked at it later and it had the turning on screen with the loading bar under it. It stayed like that for a while and the bar didn't move. I needed to use my phone so I tried to make it go to the home screen, but nothing happened. I held down the lock and home button for a few seconds and everything went black. I tried to turn it back on and all it has done all day is stayed on the turning on screen. I tried plugging it into the wall, and nothing happened. I tried connecting it to iTunes, and nothing happened. I don't know what I need to do to get it to work.
OMG is working OMG OMG OMG Thanks alot dude!
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I am trying to update my iPhone to the latest software update, when trying to do so I get the message that I have purchased items on my iPhone that have not been transfered to the computer.. How do I transfer purchases with this new iTunes?
The last iTunes you could just right click on the device on the left hand menu and do this.. But I can't seem to find anything relating to this in the new iTunes?Click here, follow the instructions, and choose Transfer Purchases in the File menu.
(79456)
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