I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work
Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.
Similar Messages
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okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
My Iphone is stuck on a facebook screen and will not Exit or Turn off when i press the buttons
Well i clicked on a Music vid
And It said Sign up for facebook to post So i went to fill in my details To show freinds and My iphone wont let me exit Facebook meaning im Stuck on it
i tried holding the home button And the off button but no Good I use my phone for Alot of things and need it back ASAP
Please help me ;(Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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After the error occured, my phone was stuck on the apple logo with the loading bar below it. I cannot restart it because my power button is broken, and it will not be recognized on my iTunes. Any help how i can get my phone off or back to working again?! HELP PLEASE!!!
Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
Be sure to make an appointment first... -
I just tried to update my IPhone from IOS 6.1.3 to the newest software and I am getting an error message "3004" and don't know how to fix this so I can update my phone. Please help!
http://lmgtfy.com/?q=iphone+error+3004
P.S.
These are user to user forums. You are not addressing Apple by posting here. -
I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen
Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Iphone won't turn on after being dropped?lock button doesn't work
I dropped my iPhone 4s onto the ground , and the screen is black. I've looked at other apple discussions and they said to hold onto the home and lock button. However, my lock button doesn't work! I've been using assistive touch on my iPhone ever since the lock button stopped working
If you haven't, try connecting it to your charger. If that doesn't bring it back to life, there's nothing more you can try without a working sleep/wake button.
~Lyssa -
Im trying to update my iphone but it says must connect to wifi
Im cconnected to the internet and trying to update the software on my iphone but it says it needs wifi connection - but Im connected??
Try restarting your iPhone by holding down the on/off and home buttons at the same time until you see the Apple logo. Then make sure you are connect to your wireless network, you should see the rainbow symbol next to your carriers name.
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I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing, HELP!!!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My iPhone vibrated for 3 minutes and died. The screen was black but the phone was still vibrating. I searched what to do but everything said to reset it. But one day my power button got stiff and doesn't work. I tried to plug it into iTunes but it was not recognized. What am I supposed to do?
let it charge for 60 minutes, see if it awakes.
Plug it to itunes , awake or not and hold both buttons for a couple of seconds -
IPhone 4 wont turn on connected to computer, my home button doesn't work. what do i do?:/
my iPhone 4 doesn't want to turn back on, its randomly turned off on me before but now it wont turn on at all.
i left it charging over night to hope it would turn on in the morning but still hasn't worked... i plugged it into the computer and its been connected for about 10 minutes and still wont turn on. my home button is broken so i cant do the sleep/wake and home button reset.
what do i do? HELP! thank you.Hello jabez2440,
Not being able to use your device can certainly be frustrating. After reviewing your post, I have located an article that can help with your iPhone. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Not responding or does not turn on - Apple Support
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
Does not return to the Home screen after you press the Home button
Does not wake from sleep after you press the Sleep/Wake button
Does not turn on (or power on) when you press any button
Does not start up past Apple logo
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
To troubleshoot these symptoms:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
My Iphone 4s wont let me end calls. It freezes on the call screen. I can press END CALL many times and try to end it, but it wont end. I have read that I need to restart my phone or turn it off then turn it back on, but my power button doesnt work. Can anyone help me or give me suggestions. Thank you!
i think its the assistive touch bc i got that when my home button broke and my lock button is also broken and now it wont let me slid the unlock button, and i shut it down then turned it back on so it automatically showed the keypad and it would only let me press 3 and thats it. i also read a few other topics about it not unlocking and they all used the assistive touch.
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I pre-orded the iPhone 5 and got it a week after they came out and every since I have been having problems with the lock button. It seems to only work the first time I push it 50% of the time. On top of that, my phone keeps freezing and I don't know what to do. Am I still eligible under warranty to get a replacement??
If it is defective and your within your warranty period then they should replace it. But , have you went trhough all the trouble shooting steps such as,
1)restart your phone
2)reset your phone by holding down the home and off button until the apple symbol comes up
3)restore your phone in itunes from your backup, then if still not fixed, restore as new -
I have an iPhone 3 g and my computer is so old that syncing takes 5 hours and it freezes so I was wondering my iphone the home button stopped working and my mom offered me her iPhone 3GS and I have apps that I like and was wondering if I have to pay to re add them to a different phone even if my SIM card is in the other phone
you have access to apps that you've downloaded as soon as you log into your apple id in settings > itunes and app stores. it has nothing to do with SIM cards
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So usually when my iphone would stop working I would just press down on the lock and home button, and then the Apple logo would appear.
However, my lock button stopped working a while ago..
If I go to the Apple store can I get them to fix my lock button, without deleting any of my phone content?Apple will not fix the lock button, they will replace the phone for $149. You should back up your phone so you can restore its content to the replacement. If it doesn't show up in iTunes, hope you have a previous backup on your computer or iCloud.
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