I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015..... help pls..

I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015, wht should I do???

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state. Very rarely this error is caused by a hardware issue and requires service.
Resolution
Try these steps first
To perform some of these steps, you need to be logged in to the computer as an administrator. If you are not sure if you have administrator access, contact the owner of the computer or the system administrator.
Note: If necessary, review the steps for restoring your iOS device.
You can resolve most restore errors by following these basic steps:
Collapse All Sections | Expand All Sections
1. Update to the latest version of iTunes
2. Verify that your operating system is up to date
3. Disconnect other USB devices
4. Check security settings
5. Restart your computer
http://support.apple.com/kb/TS1275

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TS3694 trying to restore my iphone 3g to factory settings but as the restore mode almost finishes it says error 1015 help?

trying to restore my iphone 3g to factory settings but as the restore mode almost finishes it says error 1015 help?

Your phone was jailbroken. Buy a new one.

TS3694 I want to restore my iphone 3g but then it says error 1015..pls help me

I want to restore my iphone 3g but then it says error 1015..pls help me

Usually with that particular error you will find better answers on Google.

TS3694 i am trying to update my iphone 4 from version 4.3.3 to version 6.1.3. it stops at "unknown error #3194". please help me. what do i need to do now?

please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Last night i tried to update my iphone to the new version and now i believe i lost all my old files...please help me?

Can someone please help me understand how I can get back my missing files on my iphone after the update?

If no backups were made then your stuffed. Harsh reality unfortuantly and a perfect example of why you should BACKUP before any update/ restore. It takes 30seconds!
Article HT1414 details these steps. Simplu stick that into apples search bar and it will give you the article.

When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. Cloud and iTunes backup are not working for me. Help!

How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?

Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

I tried to update my iPhone 4S but I nowkeep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do??

I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!

Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.

I am getting an error message that my network connection has timed out. while trying to update my iPhone on iTunes. Has anyone found a solution? I was given some advice about turning off my firewall and/or virus protection but am nervous about doing that.

I get a message that my network connection has timed out while trying to update my iPhone on iTunes. Has anyone else had that problem and if so what solutions have you found? I was told to turn off my firewall and/or virus protection while updating but am nervous about doing that for obvious reasons. I'm also disgusted with Apple not providing free tech support.

See this article about the ports that have to be open during the update process. iTunes has to contact Apple during the download. iTunes for Windows: Troubleshooting security software issues

Trying to update my iPhone 4 from iOS 5.1.1 to 6.1 via iTunes.When I click the "Update" button, I just get a message saying the iTunes is at the current version (6.1), but no action re the iOS update.

I'm trying to update my iPhone 4 from iOS 5.1.1 to 6.1. When I try to do this using iTunes on my MacBook Pro (OS X v 10.5.8), with my iPhone in its cradle, clicking the "Update" button in Tunes gets a message saying "This version of iTunes (10.6.1) is the current version." I can't get the iOS update to download.
When I try to update to the iPhone directly, I get a message saying "iOS 6.0.1 failed verification because you are no longer connected to the Internet" at the Verifying Update step. I noticed that this message refers to iOS 6.0.1, even though I want to update to 6.1. It is possible that, a few weeks ago, I may have downloaded but not installed v 6.0.1.
Thanks for any help with this problem

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not

I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

TS3694 hi just tried to update my iphone 4s with latest version of itunes and has stalled on reset with an error code of 36. have tried re installing i tunes and switched off security and new lead an windows update but still seems to recognize phone.

Hi
just tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciated
john

if you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything

I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?

Is your iphone hacked/jailbroken?

HT3743 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest

It sounds a lot like your phone was hacked or jailbroken to unlock it prior to your trying to update it.
If that is the case, it is nowpermanently bricked.

TS3694 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" and my iphone is without service. While i am trying to activate my ihone on wifi also it doesnt saying servers are temporary unavailable try after sometime. Kindly suggest

tariqrehmani wrote:
How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. ...
The iPhone 3G is Not Compatible with iOS 6...
It also appears that your phone may have been Hacked and / or Jailbroken...
If this is the case... you are out of luck... Because...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
Why Jailbreak is Not Supported > http://support.apple.com/kb/HT3743

Im trying to update my iphone but it tells me that my disk is full

im trying to update my iphone but it tells me that my disk is full

Impossible to answer with information provided.
Allan

TS3694 Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

I'm trying to update my iphone but it stuck up ..... I tried to recover it but to no avail... it says error 1015..... help pls..

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