I'm trying to update my payment info. and the site won't let me.

I'm trying to update my payment info and your site won't let me!

Is sound working in other applications, such as Safari? Is the iTunes volume slider all the way on the right?

Similar Messages

  • Help I am trying to update my card info and the submit button on the site is not working

    Help I am trying to update my card info and the submit button on the site is not working

    What does the message say exactly? Are you sure it's not telling you the phone has no more space?

  • HT1918 I update my payment info and it still doesn't let buy stuff

    I up dated my info and can not buy anything

    What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1918 Trying to update my payment info

    Hi there, I'm am trying to update my payment info and trying with two differents credit cards cards and that info I've been adding is correct but I keep getting a message that the credit cards info is wrong.  What else is to do?

    Hi there Dimeaglass,
    You may find the information in the article below helpful.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/ts1646
    -Griff W. 

  • Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment detail

    Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • HT1918 I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me. There's a billing problem with a previous purchase. Please update your payment method. The program will not let me u

    I have a new visa debit card, I have tryed several times to put in this new information into my IPad. The program keeps telling me.
    There's a billing problem with a previous purchase. Please update your payment method.
    The program will not let me update, what am I doing wrong. rose165

    I would love to have a phone number to call someone with apple on this issue.

  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I have just tried to update my ipod touch and the update failed but it has locked my ipod.  All I get is a picture of the itunes logo and the usb lead

    I have just tried to update my ipod touch and the update failed but it has locked my ipod.  All I get is a picture of the itunes logo and the usb lead.  I am unable to get the ipod to move and I don't know what to do.  I think I should be recompenced by Apple if I have to pay to get it fixed!

    The logo is saying connect it to your computer with iTunes installed on the computer.  I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
    - Resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Place the iPod in recovery mode.  See:
    iPhone and iPod touch: Unable to update or restore
    - Place the iPod in DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If the iPod appears in iTunes restore the iPOd.  If not I would make an appointment at the Genius Bar of an Apple store.

  • I updated my iPhone 4, and now it won't let me download Apps. Why?

    I updated my iPhone 4, and now it won't let me download Apps.  When I try to download an App, it just keeps spinning/thinking, but nothing ever happens.  Help!

    Have you tried restarting or resetting your device?

  • I am trying to open a service request and the site does not work.

    I am trying to open a service request and the site does not work with ANY browser. I get the page https://getsupport.apple.com/GetParts.action which says "Send in for service. We just need a little more information." The continue button does not work. I've seen this problem before trying to file support requests. It's as if Apple simply does not want you to create requests.

    I just went through several screens and had no problems.  Try clearing your browser's cache and/or history.

  • HT1491 I created my account im my iphone, and now I´m trying to buy with my ipad and the site make questions....so I want to know where do I can find this questions in the site...

    I created my account im my iphone, and now I´m trying to buy with my ipad and the site make questions....so I want to know where do I can find this questions in the site...

    I am very happy to report that my server connection tech, which I called via landline, informed me to : 1. Open Tools 2. Scan down to Clear Recent History 3. Delete All. That was it! Unbelievable! Six hours of searching through the Windows catagories. I checked the results on an internet site, and viola! It was gone! Mozilla Firefox seems to remember the usernames and passwords irregardless of the option window that asks if you if want it to remember the user and password. I finally got in touch with my friend and he said he did not answer yes to the window, even though he was aware of it. No damage. I surely do appreciate everyones' concern in this, now what seems to be, a very simple solution. Cudos to Firefox! Thank-you! P.S. I now have to enter my information at the beginning of any password protected sites...no harm done! My friend is now condemned to the 'user account' site! lol...

  • HT1918 I have been trying to update my payment information and I am unable to do so, can you please assist?

    Can you help me update my payment information in itunes

    You should be able to update your payment info as described on the page that you posted from e.g. by logging into your account via the Store > View Account menu option on your computer's iTunes. If that isn't working, then are you getting any error messages, and what are you trying to change your payment method to e.g. debit or credit card ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and if it's being declined then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management

  • I have been trying to update my cc info and for some reason it has kept saying that the cc info does not match with the bank so the transcation failed every time I was trying to download something even when it's free but my cc got charged $1.- each time.

    I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?

    Im wondering why my post hasn't been answered yet.  I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him.  I can understand why my phone couldn't be replaced because of the small crack.  I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems)  but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update.  I dont think it is fair to have to pay that as well. In addition,  because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm.  Verizon has cut this off.  Im very dissatisfied and I have been a customer of Verizon for 13 years.  Im hoping for a response this time.

  • HELP WITH UPDATING MY PAYMENT INFO FOR THE APP STORE!!!

    I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it! I don't know what to do but it's driving me crazy! I have tons of apps that need updating and I can't.

    Debit Cards are not accepted in All Countries.
    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    kbear0422 wrote:
    I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it!
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Trying to update my billing info and get an error 413.  Howabout a phone number and a real person and forget the foolish online crap? n

    Tried to change my billing info and got an error message 413. 
    How about supplying a phone number and a real person instead of the inpersonal online activity that apparently does not work.

    Hello Dennis,
    please give us feedback, whether you had been successful. If not, maybe we can interest a qualified and educated employee of Adobe's staff.
    Nevertheless I normally I would use Contact Customer Care = http://helpx.adobe.com/contact.html, by clicking through the headlines.
    If none of the conditions is fulfilled, and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
    Good luck!
    Hans-Günter

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