I'm trying to update to iOS 5 and it keeps showing an error "this device isn't eligible for this build" What can I do?
I have restored my iPod touch 4G to the iOS 4.3.5, then I tryed to update/restore with the iOS 5 and it pops an error saying my device isn't eligible for this build, how can I solve this issue?
Here's what I found about the error you mentioned, copied from http://support.apple.com/kb/TS3694
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Similar Messages
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I tried to restore my iPod touch4 but iTunes shows "This device isn't eligible for requested build" so what can I do ?
I tried this way to set up hosts and restart my Mac but when I going to restore my iPod touch4 ,it still shows "This device isn't eligible for requested build"
Thanks for replied me
if anyone has same problem to open their hosts file,here is a short video and you have to type "sudo nano /private/etc/hosts" ,not "sudo nano/private/etc/hosts",remember there is a space between "nano_/private"
This video helps a lot which I just found and it is much easier to fix this problem
https://www.youtube.com/watch?v=yHb1vdU6ReM -
I need to get into my iphone as it has my exam revision on it, if anyone could help i would be grateful, ive tried to restore and update but neither are working???
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766 -
I'm trying to update my itunes and I keep getting the error:the feature you are trying to use is on a network resource that is unavailable.
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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iOS 5 update issues. It tells me "This device isn't eligible for the requested download." Anyone else having this issue? It's giving me this message for my iPhone 4 and iPad 2.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
An i4 MC603ZA cant upgrade iOS from 4.2.1 to 4.3.2 and show "This device isn't eligible for the requested build"
Back up your iphone. Erase all content and settings and try to update again. Also on you computer make sure your signed in as the administrator and All antivirus and firewalls are disabled. http://support.apple.com/kb/ts4451
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i'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?
SOLUTION FOR ALL.
This works. Thanks. The best way to do this is through the terminal. Just do the following commands in terminal:
Type sudo su
Press enter
Then enter your password and hit enter
Type vi /etc/hosts
Move your cursor with the down arrow to the line that has gs.apple.com without a # at the beginning of the line.
Move cursor to the beginning of that line.
Type i# then press the esc key.
Type :wq
Press enter
Type exit
Press enter
Now you can quit out of the terminal application. This likely is a problem caused by Tiny Umbrella denying itunes communicating with the apple servers. -
HT201210 i cant update my ios... it says this device isn't eligible for the requested build
i cant update my ios... it says this device isn't eligible for the request
http://support.apple.com/kb/TS4451
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2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?
2/25/14, wanted to update iPad mini so connected it to an updated MacBook (10.6.8) and got this mess: "This device isn't eligible for the requested build". NOW my iPad has been wiped clean, can't restore, can't back up. HELP?
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I'm a developer and I tried to install IOS5 BETA 2 but it keeps staying "This device isn’t eligible for the requested build" even though I have submit my UDID
any buddy can help with this issue??Ask in the developers forum. This is the iPad User's forum and we wouldn't know the answer to your question.
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5.1 update..... "this device isn't eligible for the requested build"...???
iphone 4S with 5.0.1...tried to update this morning to 5.1 (update available message on iTunes), and get this error message:
"The iPhone "xxxx" could not be updated. This device isn't eligible for the requested built."
clicked on more information and been forwarded to support.apple.com to "iOS: resolving update and restore alert messages", followed all the steps, checked that all software is up to date, disconnect other USB devices, restarts and so on....no way, still get the same error message...
anyone knows whats going on ?
Thanks, Igorfound a work around...simply go to "settings" then "software update" and update from there.....apart from that you can also make changes in your "host" file, cause i guess thats the reason iTunes break up the update once it connects to the apple server, either delete "74.208.10.249 gs.apple.com" in the host file, then itunes should update the software, or add an "#" in front of the address...both should work...
you can also open terminal and type:
sudo nano /private/etc/hosts
press enter and enter password, delete the address above, its usualy at the end of the host file, navigate in terminal with arrow keys, after address is deleted press "control-o" to save the file. Exit terminal, restart iTunes, thats it...
however, try to update over iPhone settings first....
Regards, Igor
www.safe-engineer.com -
I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M. -
"This device isn't eligible for the requested build" Trying to restore to 4.4.1
Hello,
I adquired yesterday the appleTv 2g. It comes with the 4.2.1 (2100) firmware. I would like o update it to the ios 5. But I press "restore" button on itunes, it downloaded the 4.4.1 and it keep saying: "This device isn't eligible for the requested build".
I don't know what's happening. Can anybody help me?
Thank you very much.The software versions are signed by Apple.
If they are superceded or revoked the digital signature can be unobtainable.
Many have posted issues with 4.4 and 4.4.1 and at least one site suggests these firmwares have been revoked pending bug fixes.
I have not tried to update yet - when issues are posted I prefer to stick with what I've got.
You may be able to update to 4.3 via itunes, the last 'good' version. -
I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
Is there any other way I can restore my phone from backup without getting this error?https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question.
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