I'm unable to authorize my new computer-please help?

I'm unable to authorize my new pc also I can't deauthorize my old computer. I can't find a deauthorize computer or an advanced option. Can anyone help?
Thanks, Richard

For a computer running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
For a computer running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
The Deauthorize Computer function is also in the Store menu.
(96636)

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My itunes will not allow me to authorize a new computer need help

we have a new computer and downloaded itunes for windows. There were some how 7 phones, ipads, and two computers running everything originally. We have deauthorized both old computers and an itouch to get under the 5 limit. However every time we try and authorize the new computer it says that there are already 5 computers authorized. but when we look at the account settings it only show 4 authorized devices
help please

Hey vmendoza7785,
Congratulations on getting your new iPhone. I'm sure it is frustrating not being able to do everything you want with it. Let's see if we can get your backup started.
If you are having an issue with being unable to make a backup of your iPhone with iTunes, I would suggest that you troubleshoot using the steps in this article -
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

Unable to authorize my new computer after de-authorizing my old one.

I keep getting the message 'You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again.' What do I need to do?

Please refer to:
Can't authorize with a previously used Adobe ID

Can't transfer music to new computer, please help

My old computer crashed so I can't connect it to my new one to transfer my songs. I plugged my ipod into the new comp before downloading itunes and I save my playlists onto it in My Music. Then I downloaded itunes and tried to transfer my music into my library. It says theres an error and the songs can't transfer. Also, the ipod's songs pop up when I click on the ipod but they're gray and I can't highlight, move, play, or acceses them in anyway. I reeaallly don't want to download my 800+ songs all over again so any tips will be appreciated!

I'm new to this Discussions Forum but I've notice so many people with the same problem as u...I guess I'll just post my solution here n hope it relieves some of everyone's headaches..
I've discovered a way to preserve my ipod songs n transfer it into my new computer. It took
me quite a while to figure it out so if it also work for u, please give credits where
credit is due~ ^_^ MyMyMai
Follow these steps for Windows XP users:
1) Go to "Start"
2) Go to "Control Panel" n click on it.
3) Click on "Sounds, Speech, and Audio Devices"
4) Click on "Portable Media Devices", then a list of ur portable devices should pull up,
including ur ipod.
5) Click on ur ipod, then it should pull up folders named "Calendars" "Contacts" "Notes"
"iPod_Control" n "Photos"
6) Click on the "iPod_Control" folder, it should pull up several folders named "Artwork"
"Device" "iTunes" n "Music"
7) Click on the "Music" folder which would bring up several folders named "F00" "F01" "F02"
and so on and so forth.
8) All you have to do is copy n paste ALL the folders onto ur new hard drive, like ur
desktop or "My Music" folder.
9) Open up ur new itune on ur new computer, go to "file", "add folder to library", and
click on ur "My Music" folder or each "F00" folders on ur desktop.
All the songs should transfer into ur new iTune library. Hope this helps!

Changing ipod on to a new computer, PLEASE HELP!!

Anyones advice would be brilliant, I want to change my ipod mini 6G over to a new computer. Have uninstalled everything from old computer, loading up original disk on new comp, but my ipod will not show up in itunes, no matter what i try!!. Have tried resetting, restoring, getting new itunes and ipod updater software and always get the "Firmware update failure.disk read error" message. After all this the exclamation and folder icon appeared. I have now uninstalled all software on both computers and loaded the original disk back up, but ipod is only being recognised on old comp!!!. Please help!!!!!!!!!. I dont even mind losing my music as i didnt have much anyway, just desperate to get ipod working on my new computer, as ive been trying to fix this since yesterday with hardly any sleep!!!.
Many Thanks!
TY

Welcome to the discussion,
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

Getting a new computer (PLEASE HELP!)

I buy songs off the itunes on my family PC and that is the itunes my ipod is...on. (technologically uninclined here). The trouble is that I just got a new computer, a Mac Mini, and want to transfer to the itunes on that computer. How do I do that???????

Sorry to highjack this one but can I go back to Michael's comments about licences?
I have a desktop PC and a laptop PC. I'm the only one using PS. I don't want to fall foul of any licence infringements but am I right in understanding from your comments that I can run run CS3 on both machines? If it makes any difference, CS3 was purchased (legit!) as a Windows upgrade.
When I changed machines, I got the impression you had to uninstal CS3 from one machine, get verification from Adobe, then reinstal on the new machine i.e. leaving only one machine using PS.
Have I missed a trick here?
Thanks,
Bob

HT1420 After deauthorizing all computers, I did not get a messsage to finish and I am unable to authorize my new computer. What do I do next?

I was unable to complete the deauthorization process for previously installed computers.

I am having the same problem. I just want to get the last of the music I purchased off this really terrible, terrible software system so I can use it on a real phone (Android-based). The thing must have known I'm trying to get rid of it because it won't let me deauthorize my computers so I can get the music on this one (hard drive crashed ... twice). I am ending all my association with Apple because their products fail so badly whenever I try to do anything (like this). For the life of me I can't figure out why they're so popular!

I got a new computer and wanted to download my music from the cloud onto my new computer. please help

How

Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.

IPod won't work with new computer - please help

When I bought my iPod, I had it hooked up with Computer #1. That went with my ex-husband in the divorce, so I no longer have that computer.
I now have my parents' old computer, Computer #2. My dad has an iPod that was originally used with this computer, but none of his songs or libraries are on Computer #2 anymore. The iTunes library is totally empty. I tried hooking up my iPod, and it said that my iPod was already associated with another computer. So I authorized Computer #2 to play my iPod songs, and that didn't work either. I cannot deauthorize computer #1 since I don't have it anymore. ITunes would not let me deauthorize both computers, like it said you could do once a year.
I am at a loss for what to do. Thanks in advance.
Kim

I have the same problem!! I had my library on a computer on XP and now I have Vista and don't know how to transfer my Vista. If anyone can help please let me know!!!!!!

I want to authorize a new computer.

However my previous computer has been stolen. I have already reached the 5 limit. I cannot deauthorize all of my computers since I did that less than 12 months ago. How can I de-authorize solely the stolen computer?

the article you need is this one: http://support.apple.com/kb/ht1420
In it, you'll find this info:
To deauthorize all computers associated with your Apple ID
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

My computer died and I have a new one. How do i Authorize my new computer to synch the content of my iPod?

My computer died and I have a new one. How do i Authorize my new computer to synch the content of my iPod?

Authorization
iTunes Store- Authorize or deauthorize your Mac or PC.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.

I am trying to authorize a new computer but there is no link under "store" to do so. Any ideas?

Hi, I went into the support section for authorizing a new computer and it says the following:
Open iTunes
From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
When prompted, enter your Apple ID and password, then click Authorize.
There is no link for Authorize this Computer (or anything else for that matter). Does anyone know how to authorize a new computer?
Thanks!!!
piscesgiraffe

You looked at the top of your computer screen for the word "Store" and clicked it?
It is at the top of your computer with File, etc

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is t

I cannot authorize my new computer in iTunes because I hit the 5 device limit. However, I cannot deauthorize the old one because it's gone. I also cannot use the deauthorize all computers button because I did last year when I was replacing computers. Is there any other way of deauthorizing computers that no longer exist?

harishassan16 wrote:
... Is there any other way of deauthorizing computers that no longer exist?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five,
(Please Note: this can only be done Once every 12 months)
Then re-authorize your current Computer(s) one at a time..
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420
harishassan16 wrote:
... I also cannot use the deauthorize all computers button because I did last year ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I tried to authorize a new computer with windows 8. Per iTunes Help,there should be an "authorize computer" section on the iTunes store menu. I only have two computers authorized so I know another one is possible. Suggestions?

I tried to authorize a new computer with Windows 8 for my iTunes acct. Per iTunes Help, there is an "authorize computer" prompt in the menu selection on iTunes store website. I can find no such listing. I have two computers linked to my account so I know that adding another one would be ok. Any suggestions?

Press the Alt and S keys and choose Authorize this Computer.
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HT5622 How can I authorize a new computer (with windows 8) without deauthorizing my other computers (windows 7) . Under manage your account the only choice given is to deauthorize all computers already authorized

I just bought a new computer with windows 8. I have 2 other computers (windows 7) authorized for itunes. When I go to manage your account the only choice I am give is to deauthorize all computers. There is no place from which to authorize this new computer or to deauthorize the 1 computer that is dead rather than both. Suggestions appreciated

To authorize the Windows 8 computer, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
It isn't possible to individually deauthorize a computer which is dead or which you don't have either physical or network access to.
(87970)

I'm unable to authorize my new computer-please help?

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