I'm unable to download books from the iCloud that I previously purchased.

The books appear in iBooks with a cloud in the upper right, but after they "download" the icon just appears again and I can't open the book. I did a "reset all" which didn't fix it. I tried logging into the iCloud again, but that didn't do it. This is a replacement iPad mini from the apple store because the speaker went out on the previous one. I did back up everything in iCloud before going in to get the replacement. I also just got the book to download on my iPhone!? What can I do to get the book back on my iPad mini?

Ejbusch wrote:
I've done a a restart, uninstalled/reinstalled iBooks, and even tried deleting the data from the iCloud in hopes that the purchased content wouldn't have the cloud icon, but rather the normal download icon after a book is purchased. None of this resolved it as the titles still show a cloud icon, even in the iBooks store.
When you purchase anything on the iPad, you will see the same iCloud download button next whatever it is that you would like to download again. iBooks show the download button directly on the book in the Purchased Collection in the iBooks app, but in the store, you will see the same download button that you see next to apps in the App Store. You already purchased the books so this icon is going to show. It will not go back to the regular download button again. If it did, you would have to pay for it again.
Are you having problems with any other downloads at all? Can you download previously purchased apps, new apps, songs, .... any problems with those?
Have you tried signing out of your Apple ID and see if that will "refresh" your account? Settings>iTunes & App Stores>Apple ID. Tap your ID and sign out. Restart the iPad, and sign in again.
if you feel that there is an issue with your account and need help from store support, email them here.
https://expresslane.apple.com/Issues.action

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