I'm unable to install or open itunes 11.1.4
Every time I try to install the new Itunes I ge a message taht says "the program cant' start because MSVCR80.dll
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Similar Messages
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iTunes update 11.1.4 for Windows: Unable to install or open. if 11.1.4 is uninstalled, will my library contents be lost?
You don't need to open iTunes to back up the library. See Troubleshooting issues with iTunes for Windows updates and look in the further information area for backup advice.
tt2 -
I iMac, Mac OS X 10.6.8 Lately it does not update the program. Writes the following: "Unable to install the update iTunes. An unexpected error occurred." What you need to do that right, that programs can be updated again?
you will have the most up to date itunes available for your os 10.6.8. to get a newer version you will have to upgrade to a newer os.
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ITunes for Windows: "Disk is locked" when installing or opening iTunes
I tried to open Itunes and it keeps saying that the itunes library.itl is locked. I even uninstalled it and installed it again. I need help.
Microsoft have this help article on this error message;
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q315346#kb1 -
Since updating my computer i cannot install or open itunes, help!!!
Since updating important installations on my computer i cannot open itunes. I unistalled it after hours of trying and now i can even install the software. very frustrated and confused can anyone help??
Hi adora,
Welcome to the Discussions.
.exe are Windows programs. You need programs written for OS X. Most will be .dmg files (disk image) and will mount on the desktop just like a hard drive. With most you just drag the applications icon to your applications folder. Others need Stuffit Expander to decompress the file before installation.
John -
I am unable to install the latest iTunes for Windows.
I get an error message that it is trying to open c: runtime incorrectly. So now I am unable to run iTunes on my Windows 7 machine, and get access to my 30,000 songs. Help!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
Unable to install or remove iTunes
I ran a computer cleaning program a while back. Since then I am UNABLE to install itunes or it's updates.
I keep getting this error "Unable to find C:\Users\Neil\AppData\Local\Apple\Apple Software Update\itunes.msi"
How can I fix this please? Anybody? Help?
I have now removed my old iTunes and am unable to install the new version.
I have this problem on BOTH of my computers now. So I am dead in the water right now.
Thank you,
NeilI have tried like **** to fix this problem. To No avail. I have 11.1.1.5 installed.
Every time I try install the update 11.2 it gives me the network resource error message.
I have tried uninstalling itunes, I've used the microsoft uninstall fix program. Nothing works.
Luckily I have a drive image of my starting point. I can get to a point when everything is uninstalled, but then I get a bunch of errors after installing iTunes like can't find starting point dll's and windows 127 errors. "Please reinstall iTunes."
Trying to install the new version from iTunes either by updating or by manually downloading results in the network resource error trying to find the old version. And trying to remove all remnants of the old version by uninstalling and using Microsoft Uninstall fix resluts in errors after reinstall.
This is totally frustrating. There HAS to be a way to clean this program mess up and get it working, but I am at a total loss.
Please! Any Ideas?!
Thanks,
Neil -
Unable to install app through itunes
unable to install downloaded asplalt 7 and injustice:god among us games through itunes
What happens when you try?
Are the apps compatible with your model iPod and its iOS?
Do you have and Restrictions set that would prevent installing that app? Settings>General>Restrictions
Have y successfully synced apps from this iTunes library/computer before? -
I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?
I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation. -
Apple recomments uninstalling and installing iTunes and other Apple related software. Will I loose my data?
Thank you!Rather than using the Apple document as a guide, I currently recommend using the following user tip instead:
Troubleshooting issues with iTunes for Windows updates
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.) -
TS5376 iTunes 11.1.4 for Windows: Unable to install or open.
The fix does not explain why this has been done by Apple. very poor job. What will happen to my library? Will I loose everything, only some?
Why the update was released and not fully tested before?vito580 wrote:
What will happen to my library?
Normally nothing. Back it up.
vito580 wrote:
Why the update was released and not fully tested before?
I'm sure it was tested and that no potential issues with the release were detected. Something unexpected has occured.
See Troubleshooting issues with iTunes for Windows updates. Backup tips and other advice inside.
tt2 -
Unable to Install and run iTunes
After downloading and installing iTunes from Apple.com, it does not work. The error message shows unable to read memory at some address. I had used the repair option when I tried to re install it also. Still the problem lies. How do I resolve the problem? If anyone can resolve this kindly send me a mail at [email protected]
+The error message shows unable to read memory at some address.+
Checking on something before proceeding. What are the numbers being cited there for the address?
Can you also check to see if your QuickTime is working? (iTunes needs a functioning QuickTime in order to work correctly, and sometimes a broken QuickTime can produce error messages similar to what you are reporting when trying to launch iTunes.) -
My old version was corrupted and would not upgrade. I have uninstalled according to Apple's direction however I cannot install the new version. I even tried a REVO uninstall of all apple products. Each reinstall attempt fails due to the old version. Help appreciated!!! Comments refering me to Apple's (useless) instructions or offering obvious assements are not needed. Thanks!!!
"The older version of iTunes cannot be removed. Contact your technical support group."
That's perfect, thanks.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Unable to install the new itunes 10.2.0 to 10.2.1.
Hey all,
I'm trying to get the new itunes versions to work, but I can't get it install. Can someone please tell me from this error message on what to do.
http://www.sapyta.com/pictures/itunes_error.jpg
Also I can install the Quicktime side no problem.A picture tells a thousand words ... that looks like damage to the existing Apple Mobile Device Support program files is stuffing up the iTunes install. (There's no version of AMDS in the QuickTime installer, which is why that can go through okay at the moment.)
Let's try running a chkdsk over your C drive. There's instructions in the following document. Select both automatically fix file system errors and scan for and attempt recovery of bad sectors or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
http://support.microsoft.com/kb/315265 (How to perform disk error checking in Windows XP)
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
B_noir.
You're a genius! It worked just like it said would. I ran Chkdsk and I watched I bunch of things being deleted, and I think I saw the string that was being deleted. And it was finished after a few reboots, I re-ran the Apple software Update, and it downloaded and it installed I guess 10.2 again cause when I went into itunes for the first time after downloading it, it said there was a new itunes update which I did get and download and it installed great. After that I was able to update all my devices itouch, 3GS and Ipad with no problem at all.
except after I was done with the ipad it gave me some error with 1651 error at the end. But it does work. So I'm not sure if I should be worried about it or not. -
Unable to install Quicktime and itunes
Hi,
I am getting beyond despair and desperate for help on this please (I have spent hours and hours and still no further forward).
I am running XP with service pack 3 installed. Windows updates are up to date.
When iTunes 9 first came out it wanted to update but returned an error: -
"The installation of QuickTime did not complete successfully. ITunes requires QuickTime"
I therefore took the advice posted on Apples support site to download and install QuickTime separately.
Attempting the Quicktime installation first, after installing the Apple Application Support and Apple Software Update elements (I can see these in the add/remove programmes utlility) the installation crashes with the error message-
"The installer encountered errors before the required operation for QuickTime could be completed. To retry these operations at a later time, please run the installer again".
I have since followed the advice here: -
http://support.apple.com/kb/TA44469
and here
http://support.apple.com/kb/HT1926
- this includes all items through to and including the Additional Troubleshooting.
In addition, I have searched for and deleted all the .msi files relating to iTunes, QuickTime etc.
One thing that I could not do is to attempt an install through Safe Mode. Windows would not allow it (even though I was logged on as administrator).
Where do I go from here?
Please help -life's too short to loose 2 days getting Itune to work!Great catch, Diane!
Following hard drive problem a few months ago, I had reinstalled XP onto a new primary drive, labeled F. A second drive is also installed on the machine, labeled C, which had come from another computer. This also has a copy of XP in it, although it does not boot from this drive. In this case however, the path for the msiexec service was pointing to the old C drive.
Crikey. I've seen documentation on that sort of thing as a possible cause of Invalid Drive installation error messages, but I don't think I've ever seen it reported before "in the flesh" (as it were). I don't think I'd have thought to check on that at all with your error messages.
Glad you got things working, Diane. Many thanks for letting us know about your resolution.
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