I'm unable to open statements an other PDF documents with Firefox.

When I select the file to open I get a dotted square outline in by browser and it says  "blank".  This happens when I try to look at the schoo lunch menu, and anytime I try to look up statements online.  How can I fix this? They still open with Safari.

Do you have Adobe Reader Installed? If not use the link and install.  If you are still using OSX 10.4 make sure you download the proper version.
Does your Firefox > Preferences > Applications look like this?
If all else fails you may need to upgrade from Tiger?  Otherwise you may be stuck with Safari.

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    https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
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    Hi
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  • I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

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    When looking at the server's logs, I only locate one unsual error :
    ==========
    2009-08-27 15:35:11,011 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 30537506] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:11,011 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 30537506] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:11,011 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract com.adobe.edc.server.businessobject.VoucherBO com.adobe.edc.server.businesslogic.license.LicenseManager.getVoucher(com.adobe.edc.server .businessobject.EDCContext,java.lang.String,java.lang.String,java.lang.String,java.lang.St ring,boolean,java.lang.String) throws com.adobe.edc.server.errors.exception.EDCServerException,com.adobe.edc.server.errors.exce ption.EDCServerSystemException:
    com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.retrieveVoucher(LicenseMana gerBean.java:553)
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.getVoucher(LicenseManagerBe an.java:310)
        at sun.reflect.GeneratedMethodAccessor521.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
        at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
        at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
        at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
        at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
        at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
        at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
        at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363)
        at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
        at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
        at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
        at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
        at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
        at org.jboss.ejb.Container.invoke(Container.java:873)
        at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
        at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
        at $Proxy234.getVoucher(Unknown Source)
        at com.adobe.edc.server.businesslogic.BusinessHandler.getConsumeLicense(BusinessHandler.java :314)
        at com.adobe.edc.server.webservices.EDCServiceUtil.getVoucherDTO(EDCServiceUtil.java:162)
        at com.adobe.edc.server.webservices.EDCLicenseService.getConsumeLicense(EDCLicenseService.ja va:393)
        at sun.reflect.GeneratedMethodAccessor520.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:388)
        at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:283)
        at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:453)
        at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
        at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:150)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
        at java.lang.Thread.run(Thread.java:595)
    2009-08-27 15:35:11,013 ERROR [com.adobe.edc.server.errors.exception.EDCClientException] Thread: http-0.0.0.0-8009-6, hashcode: 30537506  clientErrorCode:770 clientErrorCodeHEX:0x302 message:
    2009-08-27 15:35:37,178 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 28842160] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:37,178 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 28842160] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:37,178 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract com.adobe.edc.server.businessobject.VoucherBO com.adobe.edc.server.businesslogic.license.LicenseManager.getVoucher(com.adobe.edc.server .businessobject.EDCContext,java.lang.String,java.lang.String,java.lang.String,java.lang.St ring,boolean,java.lang.String) throws com.adobe.edc.server.errors.exception.EDCServerException,com.adobe.edc.server.errors.exce ption.EDCServerSystemException:
    com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.retrieveVoucher(LicenseMana gerBean.java:553)
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.getVoucher(LicenseManagerBe an.java:310)
        at sun.reflect.GeneratedMethodAccessor521.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
        at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
        at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
        at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
        at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
        at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
        at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
        at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363)
        at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
        at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
        at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
        at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
        at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
        at org.jboss.ejb.Container.invoke(Container.java:873)
        at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
        at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
        at $Proxy234.getVoucher(Unknown Source)
        at com.adobe.edc.server.businesslogic.BusinessHandler.getConsumeLicense(BusinessHandler.java :314)
        at com.adobe.edc.server.webservices.EDCServiceUtil.getVoucherDTO(EDCServiceUtil.java:162)
        at com.adobe.edc.server.webservices.EDCLicenseService.getConsumeLicense(EDCLicenseService.ja va:393)
        at sun.reflect.GeneratedMethodAccessor520.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:388)
        at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:283)
        at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:453)
        at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
        at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:150)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
        at java.lang.Thread.run(Thread.java:595)
    2009-08-27 15:35:37,180 ERROR [com.adobe.edc.server.errors.exception.EDCClientException] Thread: http-0.0.0.0-8009-7, hashcode: 28842160  clientErrorCode:770 clientErrorCodeHEX:0x302 message:
    2009-08-27 15:35:56,508 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 30537506] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:56,508 WARN  [com.adobe.idp.common.util.IDPUtil] UserM:GENERIC_WARNING: [Thread Hashcode: 30537506] Failure cause: com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1traced:
    2009-08-27 15:35:56,508 ERROR [org.jboss.ejb.plugins.LogInterceptor] EJBException in method: public abstract com.adobe.edc.server.businessobject.VoucherBO com.adobe.edc.server.businesslogic.license.LicenseManager.getVoucher(com.adobe.edc.server .businessobject.EDCContext,java.lang.String,java.lang.String,java.lang.String,java.lang.St ring,boolean,java.lang.String) throws com.adobe.edc.server.errors.exception.EDCServerException,com.adobe.edc.server.errors.exce ption.EDCServerSystemException:
    com.adobe.edc.server.errors.exception.EDCServerSystemException: nullorigin: | [com.adobe.edc.server.businesslogic.license.LicenseManagerBean] errorCode:770 errorCodeHEX:0x302 message: | severity: 1
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.retrieveVoucher(LicenseMana gerBean.java:553)
        at com.adobe.edc.server.businesslogic.license.LicenseManagerBean.getVoucher(LicenseManagerBe an.java:310)
        at sun.reflect.GeneratedMethodAccessor521.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.jboss.invocation.Invocation.performCall(Invocation.java:345)
        at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:214)
        at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:149)
        at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:154)
        at org.jboss.webservice.server.ServiceEndpointInterceptor.invoke(ServiceEndpointInterceptor. java:54)
        at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:48)
        at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:106)
        at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:363)
        at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:166)
        at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:153)
        at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:192)
        at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:122)
        at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:624)
        at org.jboss.ejb.Container.invoke(Container.java:873)
        at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:415)
        at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:88)
        at $Proxy234.getVoucher(Unknown Source)
        at com.adobe.edc.server.businesslogic.BusinessHandler.getConsumeLicense(BusinessHandler.java :314)
        at com.adobe.edc.server.webservices.EDCServiceUtil.getVoucherDTO(EDCServiceUtil.java:162)
        at com.adobe.edc.server.webservices.EDCLicenseService.getConsumeLicense(EDCLicenseService.ja va:393)
        at sun.reflect.GeneratedMethodAccessor520.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:388)
        at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:283)
        at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:453)
        at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
        at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:252)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:81)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:202)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
        at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:39)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:159)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:74)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:150)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11P rotocol.java:744)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
        at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:112)
        at java.lang.Thread.run(Thread.java:595)
    ===========
    Does it mean something to you ? Is there some logs to check on the Reader's side ?

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    Peter

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    Thank you!  That seemed to do the trick.  Don't think I'd ever have figured that one out!!
           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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    Sorry, Mozilla isn't actively working on Win 64-bit version development at this time.
    You might want to check the Builds fora over at mozillaZine to see what other Nightly users have to say about issues with Nightly versions Win 64-bit.
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  • Can't open PDF documents with Adobe

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    Thank you!  That seemed to do the trick.  Don't think I'd ever have figured that one out!!
           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Cannot Open Attachments within a pdf document

    Dear Staff,
    In my windows 7 netbook I can open files attached to  PDF documents is there a reason why I cannot open these files within windows 8.1 RT with the adobe Reader Touch? is there any setting to adjust to have this function active or Adobe Reader touch do not have this function at all?
    Is the adobe reader touch staff working on this?
    I am a music teacher and those attachments are very important for me.
    Thank you in advance for your help
    Gas

    Adobe Reader Touch does not support file attachments.
    Adobe Reader Touch is a relatively new product.  Our product management team determines which features/enhancements/updates to add based on customer feedback and the usage data collected from other mobile Adobe Reader products (e.g. Reader for iOS/Android).
    While Adobe Reader for iOS/Android supports file attachments, the usage data indicates that file attachments are rarely used.  So it is not clear if or when the feature will be supported in Adobe Reader Touch.
    Since your operating system is Windows RT 8.1, you will not be able to install and run Adobe Reader XI (desktop app with classic UI).  Because Adobe Reader XI is not compatible with Windows RT.
    Microsoft Reader (the built-in PDF viewer) does not seem to support file attachments, either.
    One thing that you could try is to open the PDF document with attachments in Adobe Reader XI on Windows 7, save the attachments as separate files, and transfer the files from your Windows 7 notebook to your Windows RT 8.1 notebook/tablet using a cloud storage service (e.g. SkyDrive, Dropbox, Acrobat.com, etc.) 
    It's not ideal.  But it's one way to work around the lack of the feature. Sorry for the inconvenience.

  • How can I open and listen to the PDF documents with audio in my iPad?

    How can I open and listen to the PDF documents with audio in my iPad?

    You need to use a PDF reader that supports multimedia. Adobe Reader 10.3 does not. Adobe has not stated whether it will support multimedia in the future.
    In the meantime, you could buy an application that does like PDF Expert. Read about it here:
    Finding the Best Tablet PDF Reader

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    Hello, the "sign" feature does not show when i open a pdf document with reader (MAC)

    Hi mentane,
    Thank you for posting on the Adobe forums, what is the version of Adobe Reader you are working with.
    Open Adobe Reader>Adobe Reader>about Adobe Reader.
    Thanks,
    Vikrantt Singh

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