I'm unable to restore previous session as I do not have the option on homepae or history menu

I hope you may be able to assist me - my computer turned off while I was in Firefox and in the past this has been no problem as I always got the page giving me the option to recover my previous open pages. Today however it opened on the Firefox home page. I have tried to recover pages as per help instructions on the Mozilla pages, but on the Firefox home page I don't have the recover previous session button, and when I go to history on the Firefox pull down menu the "Restore previous sessions, Recently Closed Tabs, Recently Closed Options" selections have been disabled.
Could you please let me know how I can recover my previous session?
Thanks and regards, Graeme

You can check <b>browser.sessionstore.*</b> prefs including browser.sessionstore.resume_from_crash on the <b>about:config</b> page and reset browser.sessionstore prefs that are user set (bold) via the right-click context menu to the default value to make sure that Session Restore is enabled and working properly.
*http://kb.mozillazine.org/Session_Restore
*https://support.mozilla.org/kb/restore-previous-session
*http://kb.mozillazine.org/browser.sessionstore.resume_from_crash
Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).
*https://support.mozilla.org/kb/Private+Browsing
*Tools > Options > Privacy > Firefox will: "Use custom settings for history"
*Deselect: [ ] "Always use private browsing mode"
In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

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  • Second Update - I'm unable to restore previous session as I do not have the option on homepae or history menu

    Closed as duplicate. Please continue with the original question [/questions/992628] ~J99
    Dear Sir/Madam,
    I do hope you are able to assist me - I lodged a query earlier on today and got a response (I've put it below) really quickly and was much appreciated; however it didn't address my query (it seemed to just cover what I had already found on the website and not that I don't have the "Restore" buttons on either my Firefox homepage or on the pull down menu.
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    My initial query & reply:
    I hope you may be able to assist me - my computer turned off while I was in Firefox and in the past this has been no problem as I always got the page giving me the option to recover my previous open pages. Today however it opened on the Firefox home page. I have tried to recover pages as per help instructions on the Mozilla pages, but on the Firefox home page I don't have the recover previous session button, and when I go to history on the Firefox pull down menu the "Restore previous sessions, Recently Closed Tabs, Recently Closed Options" selections have been disabled.
    Could you please let me know how I can recover my previous session?
    Thanks and regards, Graeme
    Post a Reply
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    cor-elTop 10 Contributor
    Moderator
    10649 solutions95825 answers
    Posted
    3/30/14 8:35 PM
    You can check browser.sessionstore.* prefs including browser.sessionstore.resume_from_crash on the about:config page and reset browser.sessionstore prefs that are user set (bold) via the right-click context menu to the default value to make sure that Session Restore is enabled and working properly.
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    •Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
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    Please continue with the original question [/questions/992628]
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